Ralph Sorrentino | Page 3
Vice President
Jim Ellis Buick GMC Atlanta
5862 Peachtree Blvd.
Atlanta, GA 30341
49 Reviews
Write a Review49 Reviews of Ralph Sorrentino
July 09, 2019
Wonderful experience with friendly and knowledgeable staff. We were blessed to have the team that worked with us especially Blake who was reassuring and patient every step of the way. We left late but satisfie We were blessed to have the team that worked with us especially Blake who was reassuring and patient every step of the way. We left late but satisfied with the product and service that we received. More
Other Employees Tagged: Blake Delacroix Kenya, Michael Mills
July 02, 2019
Best Customer Service Nothing to complain about here! Everyone went above and beyond expectations. Blake, Ralph, & Michael were friendly and professional throughout the e Nothing to complain about here! Everyone went above and beyond expectations. Blake, Ralph, & Michael were friendly and professional throughout the entire process of our purchase. More
Other Employees Tagged: Blake Delacroix Kenya, Michael Mills
June 28, 2019
Salesmen Ricardo was very professional, the whole process was so easy and quick with finance as well. Even giving us a loaner when are vehicle comes in for fix Ricardo was very professional, the whole process was so easy and quick with finance as well. Even giving us a loaner when are vehicle comes in for fixing an issue. More
Other Employees Tagged: Ricardo Nash
June 22, 2019
Great process It is nice to know that there are still dealerships that appreciate customers and value not only their business but their time too - thank you!! It is nice to know that there are still dealerships that appreciate customers and value not only their business but their time too - thank you!! More
Other Employees Tagged: Barry Bacon
June 18, 2019
Not honest Don't care about customers time value it's all about misleading them thinking they are there to help you but once you drive a long distance for servic Don't care about customers time value it's all about misleading them thinking they are there to help you but once you drive a long distance for service . Their customer service is not what I think Mr. Jimmy advertising on TV. More
Other Employees Tagged: Dwight Wood , Michael Mills, James Buick service Mgr not to be trusted
June 14, 2019
FAST & HONEST Best car buying experience yet! I drove 4 hours after finding a car online! They were honest and easy going! Our sales guy Blake was amazing, very hel Best car buying experience yet! I drove 4 hours after finding a car online! They were honest and easy going! Our sales guy Blake was amazing, very helpful and informative. Ralf was very strait forward about everything and quick with negotiations. Mike was quick and knowledgeable with our financing. Everyone we came in contact with spoke and was friendly and helpful! I will be a returning customer for sure! Well worth the drive! More
Other Employees Tagged: Blake Delacroix Kenya, Michael Mills
June 05, 2019
Professional. good service and value price. Good friendly service from a Jim Ellis dealership as you would expect. Salesperson greeted promptly and courteously. I ended up ordering a new GMC AT4 Good friendly service from a Jim Ellis dealership as you would expect. Salesperson greeted promptly and courteously. I ended up ordering a new GMC AT4. Then after a couple of weeks we found out the factory was not accepting new orders anymore. Manager and sales person then located the exact truck in IL and had it shipped to ATL. I could not be happier. Thanks More
Other Employees Tagged: Michael Mills, John "DOBS" Nadobny
June 04, 2019
Honesty is the Best Policy! The Jim Ellis employees were very professional, fair, ethical, knowledgeable, and made the process quick and easy. The vehicles were competitively p The Jim Ellis employees were very professional, fair, ethical, knowledgeable, and made the process quick and easy. The vehicles were competitively priced, and there was a wide variety of vehicles available to choose from. Thank you for building a relationship while valuing our overall goal! More
Other Employees Tagged: Michael Mills, Gavin
May 24, 2019
Excellent customer service Nichole provided excellent customer service during the purchase of my new vehicle. It was a great experience from introduction, vehicle selection, fin Nichole provided excellent customer service during the purchase of my new vehicle. It was a great experience from introduction, vehicle selection, financing and delivery. I would definitely recommend this dealership to everyone. More
Other Employees Tagged: Nicole Quinones
April 16, 2019
SOLD ME A NEW VEHICLE THAT THEY HAD BEEN USING AS A LOANER TRANSPARENCY IS NOT IN JIM ELLIS BUICK GMC'S VOCABULARY, BUT DECEITFUL SHOULD BE IN THE DEALERSHIPS MISSION STATEMENT!!!! There's not much to be said TRANSPARENCY IS NOT IN JIM ELLIS BUICK GMC'S VOCABULARY, BUT DECEITFUL SHOULD BE IN THE DEALERSHIPS MISSION STATEMENT!!!! There's not much to be said other than don't trust Jim Ellis Buick GMC of Atlanta. I purchased what was suppose to be a new GMC Sierra Denali that without disclosing to me prior to my purchase had been used as a new car loaner. When I got the vehicle home I went to sync my phone to the vehicle and found another individuals name and phone had already been synced. I then call that individual to ask why his number was synced to my truck and he told me that Jim Ellis had given him the vehicle as a loaner for over a week. My first question is how can they sell a vehicle as new if it had been used as a dealership loaner without disclosing that information to the buyer? DO YOURSELF A FAVOR AND BUY FROM ANOTHER DEALERSHIP, ANY DEALERSHIP! More
Other Employees Tagged: Blake Delacroix Kenya, Michael Mills