Ralph Stalesky
Ralph Stalesky at Martin Chevrolet

Ralph Stalesky

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.8
501 Reviews
4.8

501 Reviews

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501 Reviews of Ralph Stalesky

May 23, 2025

Dealership Rating
Employee Rating

Worst service department I have ever encountered. Rude, lazy, incompetent, and unprofessional at every opportunity. Called in advance to schedule a simple repair. First available appointment is alway More

by Not interested
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Duane Hill, OC Cardoso

May 18, 2025

Dealership Rating
Employee Rating

Ralph was super friendly and very knowledgeable! Great service at Martin Chevrolet as always! Highly recommend. More

by jxfour
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nate

May 27, 2025

Martin Chevrolet responded

Thank you for the recommendation and kind words about Ralph! We appreciate you taking the time to post about your visit and we hope we get the chance to serve you again next time! - Martin Chevrolet

May 17, 2025

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Employee Rating

Great customer service. Ralph explained everything that was needed. We will continue to come back. More

by cabins2912
Service Price Transparency
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Recommend Dealer
Yes
May 27, 2025

Martin Chevrolet responded

Thank you! We appreciate you choosing Martin Chevrolet and look forward to serving you again in the future! - Martin Chevrolet

May 15, 2025

Dealership Rating
Employee Rating

Ralph is great that’s what keeps me coming back thanks Ralph for out outstanding service More

by Ahochleutner
Service Price Transparency
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Recommend Dealer
Yes
May 16, 2025

Martin Chevrolet responded

Thank you so much for the positive review! We're glad to hear Ralph delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Martin Chevrolet

May 12, 2025

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Employee Rating

Martin Chevrolet is always friendly and helpful. I don't feel like I'm being rushed and they always take the time to explain the work that's being done before getting my approval. More

by Markmidwest
Service Price Transparency
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Recommend Dealer
Yes
May 16, 2025

Martin Chevrolet responded

Thanks for the wonderful review. We are glad we could help! Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

April 30, 2025

Dealership Rating
Employee Rating

Quick turn around for an oil change and wash. Clean waiting area and free coffee. More

by lionhound
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 05, 2025

Martin Chevrolet responded

Thank you! We are glad to hear everything was completed quickly and to your satisfaction. Come see us again next time! - Martin Chevrolet

April 30, 2025

Dealership Rating
Employee Rating

Excellent service team, starting with Ralph, who is both attentive and highly responsive, key attributes in a service writer. Paul continues as a superb mechanic, highly knowledgeable and skilled. More

by SAK
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

May 05, 2025

Martin Chevrolet responded

We're absolutely thrilled to hear about your positive experience! We'll definitely share your kind words with Ralph and Paul—they'll be so happy to hear them! - Martin Chevrolet

April 30, 2025

Dealership Rating
Employee Rating

My experience with this dealership lately the last couple years I've been pretty poor they don't cheer with respect they honor anything they sold us and how do you treat people like that that spend over $50, More

by Tschristy071005
Recommend Dealer
No

Other Employees Tagged: Ralph Stalesky

May 14, 2025

Martin Chevrolet responded

We reviewed your recent service visit and it looks like it was a simple oil change. We’d love to hear from you to see how we could have made this visit better for you. When you have a moment, please give our Service Manager, Duane Hill, a call at 815-459-4000. We’re here to help and look forward to hearing from you! - Martin Chevrolet

April 18, 2025

Dealership Rating
Employee Rating

Have no problem the respect are good people The do good job whit oil change and inspection the car More

by Dino
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Martin Chevrolet responded

Dino, Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

April 14, 2025

Dealership Rating
Employee Rating

Felt like dealership was making excuses to not honor my car battery warranty. Not Happy. More

by Maaalmeida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 14, 2025

Martin Chevrolet responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thanks again for bringing this to our attention. -Martin Chevrolet

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