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Ralph Stalesky
Ralph Stalesky at Martin Chevrolet

Ralph Stalesky | Page 54

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.7
594 Reviews
4.7

594 Reviews

Write a Review

594 Reviews of Ralph Stalesky

October 27, 2021

Dealership Rating
Employee Rating

Efficient, friendly, professional. Great service. Consistently. I don’t want to write 15 words, OK? More

by LLOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso

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Oct 28, 2021

Martin Chevrolet responded

Thank you for your excellent review! We hope to be of service to you again in the future. -Martin Chevrolet

October 27, 2021

Dealership Rating
Employee Rating

I had brakes and new tires put on in the last month and I was told I need new tires and rear brakes if I didn’t get a free oil change I would definitely be going somewhere else More

by llang701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Aaron Grassel

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Nov 09, 2021

Martin Chevrolet responded

Thank you for your feedback. While it doesn't shine a positive light on our dealership, it helps us figure out how to make your next visit better and we do appreciate that. Thank you for taking the time today to speak with our service manager, Duane Hill, about your visit. We are so sorry about the miscommunication that happened and we want you to know that we do value your business and hope to see you next time your vehicle is ready for service. Drive safe and take care. - Martin Chevrolet

October 26, 2021

Dealership Rating
Employee Rating

Ralph got me in on time and Paul took good care of my new Corvette. I recommend Martin to all the Corvette owners I know. More

by ea327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 28, 2021

Martin Chevrolet responded

Ralph and Paul will be pleased to hear your compliments. We really appreciate the review and the recommendation! See you next time! - Martin Chevrolet

October 22, 2021

Dealership Rating
Employee Rating

Brought our traverse in for a oil change and tire rotation. Ralph was fantastic on time!!! Awesome job!! Thanks, Sean Smith More

by SRSMITH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 22, 2021

Martin Chevrolet responded

Sean, We appreciate you choosing Martin Chevrolet for all your service needs! Take care and drive safe! - Martin Chevrolet

October 20, 2021

Dealership Rating
Employee Rating

Great experience, except I had to follow up on my part, immediately after, I was informed it was there More

by tsteffey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 22, 2021

Martin Chevrolet responded

Sorry about the miscommunication! We really appreciate the positive review and look forward to seeing you again soon! - Martin Chevrolet

October 20, 2021

Dealership Rating
Employee Rating

Ocee was excellent! Appreciated that he made sure to have my car ready as I had to get to a Dr appt. More

by tsgrimes91
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso

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Oct 22, 2021

Martin Chevrolet responded

Thank you for taking the time to share your comments and feelings about OC! We will be sure to pass along you comments to him and the rest of the team! Take care and drive safe! - Martin Chevrolet

October 19, 2021

Dealership Rating
Employee Rating

They’re always courteous and helpful, keeping me informed about what my vehicle needs to perform optimally. More

by A.SCHWADER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duane Hill, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

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Oct 22, 2021

Martin Chevrolet responded

Thanks for taking the time to leave a review. Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again next time! - Martin Chevrolet

October 06, 2021

Dealership Rating
Employee Rating

I'm still waiting on someone to call me back about a needed part since July. More

by rottenmom2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Duane Hill, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

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Oct 15, 2021

Martin Chevrolet responded

We are so sorry to hear about this. Is there a possibility that we don't have a correct phone number for you on file? We did try to call you back when this review was submitted but haven't heard back. Could you give us a call at 815-459-4000 when you have a moment? Thanks! Martin Chevrolet

Oct 14, 2021

Martin Chevrolet responded

Shari, I'm so sorry to hear about this. Is there a possibility that we don't have a correct phone number for you on file? We did try to call you back when this review was submitted but haven't heard back. Could you give us a call at 815-459-4000 when you have a moment? Thanks! Martin Chevrolet

October 02, 2021

Dealership Rating
Employee Rating

Great service on my 2016 Z51 by Paul. First class people and first class dealership. More

by Rich Calderon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Bazzoli, James Dunn

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Oct 06, 2021

Martin Chevrolet responded

Rich, We couldn’t be happier that Paul Baumgartner provided you with a great experience. He is a real asset, and we are lucky to have him on the Martin Chevy team. Please come back to visit anytime! - Martin Chevrolet

October 02, 2021

Dealership Rating
Employee Rating

Very cordial “family “ half the dealership knows us, by name in service and sales and management. Always provide helpful suggestions. Mike M(?) on the sales floor has not led us astray. More

by burns_w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duane Hill, James Dunn , Blake Hill, Steve Miehle, Paul Bomgarder(?)

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Oct 06, 2021

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

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