I purchased a car from Preferred Imports in January 2018 and I have sorely regretted it. I have not been able to drive the car since I bought it. When I tried talking to the owner, Rami , he never returned my husband’s phone calls, when I paid a visit he stated he did not have time to talk and I should have made an appointment. Funny, I didn’t need one when he took my money in January. He was very unprofessional, combative and rude but I didn’t expect much more from a person who lies, it’s surprising he has stayed in business this long, but this could be the reason why he has changed the name of his dealership several times, Star Enterprise, Highline and now Preferred Imports to name a few. If I could submit this review as a zero I most definitely would. Buyers beware of this dealership.....
"Easy and Pleasant"
- Evan Thomas Watkins
I got in touch with Preferred Imports via email and Jimmy Adams got back with me right away! They had the car pulled up upon my arrival and worked with me every step of the way. Rami and Tony really went to bat for me with the financing and we were able to work out an awesome deal at a great interest rate! Highly recommend these guys!
"Very smooth transaction"
Preferred helped find the car we were looking for at a reasonable price. Very nice people to do business with. Will return to them for service work on the vehicle. Thanks again for finding our car and in such good condition as well.
It was a no hassle easy purchase. Salesman didn't continue to bother us after we left. Even let us test drive without him. Everyone very friendly.
"Absolutely awesome buying experience!"
Forget everything you have heard about or experienced with used car dealers and go to Preferred Imports! I just purchased a 2014 Lexus GS from them and could not have been more pleased with my experience.
The folks at Preferred Imports were absolutely professional, courteous, honest, customer-focused, and fair in all of their dealings. They bent over backwards to ensure I was pleased with my purchase.
I would highly recommend Jamaal but their GM, Tony, was excellent to work with, too. They both provided excellent customer service & follow-up. I will definitely return to Preferred Imports for my next vehicle purchase.
Everyone I encountered was professional and friendly. The team was very willing
to take care of any concerns I had . I look forward to future transactions .
Other Employees Tagged:
Jamaal and Rami made everything so easy,I was given a fantastic deal.I am extremely picky,and they took the time to really listen to what it was that I wanted and went and found it.Preferred Imports is not only interested in your business but also in your satisfaction,and I am "satisfied ".I will definitely be back to Perferred Imports for my next pre-owned luxury vehicle.