The service manager helped to bring the cost down after a
very costly repair of the transmission.And then going in yet, again for now, the alternator. He was nice enough to give me a loner. The only problem
very costly repair of the transmission.And then going in yet, again for now, the alternator. He was nice enough to give me a loner. The only problem is, the tech did not Put on the skid plate correctly and it is dragging.
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by chvincent
Verified Customer
Verified Customer
Other Employees Tagged:
Ramon Mendoza
Nov 26, 2025 -
Reliable Nissan responded
It's regrettable to hear about the issues you've experienced with your recent visits. We understand your frustration. We appreciate you acknowledging the service manager's efforts in helping reduce your repair costs and providing you with a loaner vehicle during this time. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can address your concerns.
I always have a nice experience.
It was nice to see Abdul The service team got me In and out in a reasonable amount of time
It was nice to see Abdul The service team got me In and out in a reasonable amount of time
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by Tim
Verified Customer
Verified Customer
Other Employees Tagged:
Ramon Mendoza
Nov 24, 2025 -
Reliable Nissan responded
We are pleased to hear that you consistently have positive experiences with us at Reliable Nissan, Tim. Thank you for taking the time to share your experience with us.
The dealership treated me fairly and worked with me every
step of the way to ensure I left their lot with a vehicle I love.
step of the way to ensure I left their lot with a vehicle I love.
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by Keator
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Flores
, Greg Hesslegrave, Aquiles Leija
Nov 21, 2025 -
Reliable Nissan responded
Thank you for sharing your wonderful experience with us, Keator. We are truly grateful to hear that our team provided you with fair treatment and guided you through every step of your journey. Knowing that you drove away with a vehicle you absolutely love makes our day. Your satisfaction is what drives our commitment to delivering exceptional service to every customer who walks through our doors. We appreciate you taking the time to share your positive experience at Reliable Nissan.
They were rude misleading.
I put $20,000 down on my truck. It didn’t even go towards the truck. I don’t know where it went. Yeah thumbs down they suck. They screwed me
I put $20,000 down on my truck. It didn’t even go towards the truck. I don’t know where it went. Yeah thumbs down they suck. They screwed me
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by Todd Shiver
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Manny Garcia
, David Barrera, Greg Hesslegrave, Dylan Iuculano
Nov 24, 2025 -
Reliable Nissan responded
Thank you for sharing your experience with us. We understand how troubling it can be when the details of a purchase don’t feel clear, especially regarding a down payment. We want every guest to have full confidence in how their transaction is handled, and we’d welcome the chance to review the paperwork with you so we can clarify exactly what occurred and ensure all information is transparent. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com, so we can help you directly.
The service was great and I was thankful they were able
to take care of my vehicle on short notice.
to take care of my vehicle on short notice.
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by Pete.jacquez
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kasadi Deskin
, David Barrera, Dylan Iuculano
Nov 20, 2025 -
Reliable Nissan responded
Thank you for your positive feedback! We're delighted we could provide excellent service on short notice. Your satisfaction means everything to our team. Thank you for choosing Reliable Nissan, and we look forward to serving you again.
Ramon did an excellent job getting my car what it needed.
He’s polite and courteous.
He’s polite and courteous.
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by ANNALUJAN
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2025 -
Reliable Nissan responded
Thank you for the positive feedback! We're thrilled that Ramon provided excellent service and that you found our staff polite and courteous. Your experience means a lot to us, and we look forward to serving you again.
They fixed my problem tuned the engine and my vehicle is
running better than ever.
running better than ever.
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by CWOOD
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
David Barrera
Nov 19, 2025 -
Reliable Nissan responded
We are overjoyed to hear about your positive experience with our engine service! It's wonderful to know that we were able to resolve the issue you were having and that your vehicle is performing exceptionally well now. Our team takes great pride in providing thorough engine tuning services that help our customers get the most out of their vehicles. Thank you for trusting Reliable Nissan with your automotive needs, and we're thrilled that you're satisfied with the improved performance of your car.
Very friendly and informative.
They greeted me immediately and made me feel very comfortable when I arrived.
They greeted me immediately and made me feel very comfortable when I arrived.
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by tanyajerry6
Verified Customer
Verified Customer
Other Employees Tagged:
Ramon Mendoza
Nov 13, 2025 -
Reliable Nissan responded
We are happy to hear that our team provided you with such a welcoming experience. It means so much to know that you felt comfortable from the moment you walked through our doors and found our staff to be both helpful and knowledgeable. Your kind words about our friendly approach motivate us to continue delivering the same level of service to everyone who visits us. Thank you for taking the time to share your positive experience with us.
I have been a customer of Melloy Nissan for 10 years.
Having just moved to the West Side in May I brought my 2016 Nissan Frontier SL in for a 100,000 mi. Service. Ramon was excellent yo work with, but I
Having just moved to the West Side in May I brought my 2016 Nissan Frontier SL in for a 100,000 mi. Service. Ramon was excellent yo work with, but I must say that I was not very pleased with the service dept! After spending $3,000+ for servive, the person I spoke to was NOT very customer friendly, they did not wash my truck. As they always do at Melloy, and they didn't deliver it truck to me! I had to walk half way around the parking lot to get my truck. Not to mention that I was told that one of my Fob's that was mot working would be fixed and it wasn't, so I had to walk all the way back in to get that taken care of. So I will probably be going back to Melloy with both my Altima and my Frontier and to look for a new vehicle when the time comes.
I'm sorry to have to write this type of review I was really hoping to be using Reliable for the service on both my Nissans.
Thank YouCary Barton
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by Rtmamba
Verified Customer
Verified Customer
Service Price Transparency
Nov 12, 2025 -
Reliable Nissan responded
Thank you for your honest feedback about your recent service experience. We value long-term Nissan customers like yourself and want to earn your trust for future service. While Ramon provided excellent service, we need to ensure that level of care extends throughout your entire visit.
Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience and work to make things right.
Been coming here since purchasing my New Rogue.
Everyone has been great and service has only made the experience better. Would recommend to anyone I know. Manny, Ramone, and staff were awesome.
Everyone has been great and service has only made the experience better. Would recommend to anyone I know. Manny, Ramone, and staff were awesome.
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by asmith87
Verified Customer
Verified Customer
Service Price Transparency
Nov 10, 2025 -
Reliable Nissan responded
Thank you for taking the time to share your wonderful experience with your Rogue and our service team. We are thrilled to hear that your visits have consistently exceeded your expectations and that our team has made such a positive impact on your ownership experience. Your recommendation means everything to us, and we truly appreciate your trust. It brings us great joy to know that our staff has provided you with exceptional service that enhances your overall experience with us. We look forward to continuing to serve you and maintaining the high standards you have come to expect.