They fixed my problem tuned the engine and my vehicle is
running better than ever.
running better than ever.
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by CWOOD
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
David Barrera
Nov 19, 2025 -
Reliable Nissan responded
We are overjoyed to hear about your positive experience with our engine service! It's wonderful to know that we were able to resolve the issue you were having and that your vehicle is performing exceptionally well now. Our team takes great pride in providing thorough engine tuning services that help our customers get the most out of their vehicles. Thank you for trusting Reliable Nissan with your automotive needs, and we're thrilled that you're satisfied with the improved performance of your car.
Very friendly and informative.
They greeted me immediately and made me feel very comfortable when I arrived.
They greeted me immediately and made me feel very comfortable when I arrived.
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by tanyajerry6
Verified Customer
Verified Customer
Other Employees Tagged:
Ramon Mendoza
Nov 13, 2025 -
Reliable Nissan responded
We are happy to hear that our team provided you with such a welcoming experience. It means so much to know that you felt comfortable from the moment you walked through our doors and found our staff to be both helpful and knowledgeable. Your kind words about our friendly approach motivate us to continue delivering the same level of service to everyone who visits us. Thank you for taking the time to share your positive experience with us.
I have been a customer of Melloy Nissan for 10 years.
Having just moved to the West Side in May I brought my 2016 Nissan Frontier SL in for a 100,000 mi. Service. Ramon was excellent yo work with, but I
Having just moved to the West Side in May I brought my 2016 Nissan Frontier SL in for a 100,000 mi. Service. Ramon was excellent yo work with, but I must say that I was not very pleased with the service dept! After spending $3,000+ for servive, the person I spoke to was NOT very customer friendly, they did not wash my truck. As they always do at Melloy, and they didn't deliver it truck to me! I had to walk half way around the parking lot to get my truck. Not to mention that I was told that one of my Fob's that was mot working would be fixed and it wasn't, so I had to walk all the way back in to get that taken care of. So I will probably be going back to Melloy with both my Altima and my Frontier and to look for a new vehicle when the time comes.
I'm sorry to have to write this type of review I was really hoping to be using Reliable for the service on both my Nissans.
Thank YouCary Barton
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by Rtmamba
Verified Customer
Verified Customer
Service Price Transparency
Nov 12, 2025 -
Reliable Nissan responded
Thank you for your honest feedback about your recent service experience. We value long-term Nissan customers like yourself and want to earn your trust for future service. While Ramon provided excellent service, we need to ensure that level of care extends throughout your entire visit.
Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience and work to make things right.
Been coming here since purchasing my New Rogue.
Everyone has been great and service has only made the experience better. Would recommend to anyone I know. Manny, Ramone, and staff were awesome.
Everyone has been great and service has only made the experience better. Would recommend to anyone I know. Manny, Ramone, and staff were awesome.
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by asmith87
Verified Customer
Verified Customer
Service Price Transparency
Nov 10, 2025 -
Reliable Nissan responded
Thank you for taking the time to share your wonderful experience with your Rogue and our service team. We are thrilled to hear that your visits have consistently exceeded your expectations and that our team has made such a positive impact on your ownership experience. Your recommendation means everything to us, and we truly appreciate your trust. It brings us great joy to know that our staff has provided you with exceptional service that enhances your overall experience with us. We look forward to continuing to serve you and maintaining the high standards you have come to expect.
I was very happy with the service and will continue to
use Reliable Nissan . Thanks
use Reliable Nissan . Thanks
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by MONSTERSITM
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2025 -
Reliable Nissan responded
We are thrilled to hear about your positive experience with our service team. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your feedback. It's wonderful to know that you plan to continue choosing Reliable Nissan for your automotive needs. We look forward to serving you again and maintaining the high level of service you've come to expect from us.
From the beginning it was horrible communication,
horrible Follow up, lack of clarity about the whole process. I kept getting stuck between Nissan NA and the dealership and I know this repair fell un
horrible Follow up, lack of clarity about the whole process. I kept getting stuck between Nissan NA and the dealership and I know this repair fell under “Goodwill” but it doesn’t mean I have to get treated like a second rate customer asking for a handout or I should be treated less than because Nissan made a crappy transmission. I kept getting reminded to basically not complain because it was “free”. Well I’ve owned many Nissans in my life and from now on I’ll never own one again. I’m selling both my vehicles immediately. And I’m sure no one gives a crap but 4+ weeks without a vehicle is a ridiculous process . Never ever will I own another Nissan
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by JESPIN577
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nick Anaya, David Barrera, Dylan Iuculano
Nov 05, 2025 -
Reliable Nissan responded
Your feedback is invaluable to us, and we understand your frustration. We take your feedback seriously as it helps us identify areas where we can work to improve our processes and customer communication. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience further and work toward a resolution.
A bit of pressure when you buy a vehicle, prices for
maintenance are expensive. But other than that I had a good experience
maintenance are expensive. But other than that I had a good experience
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by DIANASUD91
Verified Customer
Verified Customer
Other Employees Tagged:
Ramon Mendoza
Nov 03, 2025 -
Reliable Nissan responded
We are absolutely thrilled to hear that you had a good experience with us overall! We truly appreciate your feedback about the purchasing process and maintenance pricing. Your input helps us understand how we can better serve our customers. We're committed to providing transparent service and want every customer to feel comfortable throughout their experience. Thank you for choosing Reliable Nissan and for taking the time to share your thoughts with us.
Fast thorough service.
Ramon was a pro. Waiting room wasn’t overly plush but they got me out quick enough 👍
Ramon was a pro. Waiting room wasn’t overly plush but they got me out quick enough 👍
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by WADEDAN58743
Verified Customer
Verified Customer
Nov 04, 2025 -
Reliable Nissan responded
We are excited to hear that you experienced efficient and comprehensive service during your visit. It's wonderful to know that our team member provided professional assistance and that we were able to complete your service quickly. We appreciate your understanding about our waiting area and are glad that the speedy service made your experience a positive one. Thank you for choosing Reliable Nissan and for taking the time to share your feedback.
It's the best dealership I would accommodate oh recommend
a friend or family member to purchase a vehicle from you guys
a friend or family member to purchase a vehicle from you guys
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by TIGEGLG1267
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dylan Iuculano
Nov 03, 2025 -
Reliable Nissan responded
Thank you for your wonderful feedback! We are thrilled to hear that you consider us the best dealership and that you would recommend us to your friends and family members for their vehicle purchases. Your confidence in our team and services means everything to us. We take great pride in providing an exceptional experience for every customer who walks through our doors. At Reliable Nissan, we strive to build lasting relationships based on trust and quality service. Your recommendation to others speaks volumes about the experience we were able to provide you, and we truly appreciate you taking the time to share your positive thoughts with others.
Entire area including the service area are clean and
comfortable. Ramon is a great communicator and explains clearly. Staff all around are friendly and helpful.
comfortable. Ramon is a great communicator and explains clearly. Staff all around are friendly and helpful.
More
by marjoriecmclay
Verified Customer
Verified Customer
Service Price Transparency
Nov 03, 2025 -
Reliable Nissan responded
We are absolutely thrilled to hear about your wonderful experience with us! It means so much to know that you found our facilities clean and comfortable throughout your visit. We're delighted that our team member provided clear communication and explanations during your service. Your kind words about our friendly and helpful staff truly brighten our day. Thank you for taking the time to share this feedback - it motivates our entire team at Reliable Nissan to continue delivering exceptional service to every customer who walks through our doors.
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