Randall Cates | Page 5

I robbed at the dealership prior to the official opening time of the dealership and they worked my truck in for a state inspection prior to opening got me in and out as always with excellent service. Highly time of the dealership and they worked my truck in for a state inspection prior to opening got me in and out as always with excellent service. Highly recommend the service department of Riatta Ford. More

by muttwood62 Verified Customer Verified Customer

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Good attendance and Quick service. Good time and labor returning the truck. Full recomended. Thanks Good time and labor returning the truck. Full recomended. Thanks More

by jesusegonzalezm Verified Customer Verified Customer

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Always receive excellent customer service with courtesy and professionalism. Have been using Riata Ford since purchasing my Ranger in 2019. and professionalism. Have been using Riata Ford since purchasing my Ranger in 2019. More

by muttwood62 Verified Customer Verified Customer

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Showed me several vehicles to compare and choose from. Great customer service and polite understood what I needed and the price range I needed. Great customer service and polite understood what I needed and the price range I needed. More

by VICKIEBLEDSOE63 Verified Customer Verified Customer

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I didn’t have a long wait they told me when to expect my car and it was ready on time Thanks for the ride to my home and the pick up to get my car. You’re the greatest. car and it was ready on time Thanks for the ride to my home and the pick up to get my car. You’re the greatest. More

by FREDDIEJONES446 Verified Customer Verified Customer

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Poor communication, staff seems don't care very good about explanations or solve the issue, and made me take my truck 3 times. 1st day, service was completed, 2nd time I left my truck all day and nothi about explanations or solve the issue, and made me take my truck 3 times. 1st day, service was completed, 2nd time I left my truck all day and nothing was done, I was asked to take my truck for a third time, I left my truck all day, they completed what they needed but they left my truck with a very annoying noise in the interior while I am driving. I did not receive any paperwork of the job completed and when I texted back to JD I can see he is annoyed or it didn't care at all to solve the issue. More

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Awesome service ! Incredible work. I will always come back and the people are super nice! Incredible work. I will always come back and the people are super nice! More

by JANICE.MONDRAGON.JM Verified Customer Verified Customer

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Staff was nice & very helpful The service was done in a timely manner & we got informed about it I’m very satisfied & happy with that timely manner & we got informed about it I’m very satisfied & happy with that More

by RACUMMINGS820 Verified Customer Verified Customer

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Great! My car is perfect. Y’all are the best! This was so pleasant. Your staff is so helpful. My car is perfect. Y’all are the best! This was so pleasant. Your staff is so helpful. More

by RETHAJG Verified Customer Verified Customer

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Leadership sales team needs customer service training. Junior Sales team is Micro managed. Typical sales Manager, let me walk out, then had junior sales rep call me. Ended up with a Lemon Junior Sales team is Micro managed. Typical sales Manager, let me walk out, then had junior sales rep call me. Ended up with a Lemon More

by TILO7243 Verified Customer Verified Customer

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