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Randi Pence
Randi Pence at Audi Dallas
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Randi Pence

Marketing Manager

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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11 Reviews
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11 Reviews

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11 Reviews of Randi Pence

February 19, 2024

Dealership Rating
Employee Rating

Most efficient in all of Dallas. Have owned MB for many years, Audi Dallas puts Park Place to shame. More

by Dunnw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Huneycutt, John Paul, Michael Bakolias, Christian Stovall

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Feb 19, 2024

Audi Dallas responded

Dunnw, thank you for sharing 5-stars! We're glad to hear our team is efficient and earned your continued business! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

August 31, 2023

Dealership Rating
Employee Rating

I have purchased three Audi vehicles from Audi Dallas over the last 6 years. The personal attention and customer service is Five Star! The GM is great and JP has always taken care of me! I love Audi D More

by Rohrback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Paul, Marvin Clayton, Erik Muniz

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Sep 01, 2023

Audi Dallas responded

Rohrback, thank you for shopping with us THREE TIMES and taking a moment to share the experience regarding working with JP! Thank you for your business and your note. See you next time. Thanks again!

January 11, 2023

Dealership Rating
Employee Rating

Javier and the team did an amazing job helping me with buying my car. I highly recommend them More

by SKN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Huneycutt, Thomas Hornsby, Stephen Rosenkrantz, Michael Bakolias, Javier Arcer

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Jan 11, 2023

Audi Dallas responded

SKN, thank you for your 5-stars! We're glad to hear Javier and the rest of our team did an amazing job and earned your recommendation! We look forward to serving you additionally in the future. Thanks again!

February 22, 2022

Dealership Rating
Employee Rating

Everyone from the time you enter the dealership is amazing and want to make sure you are taken care of. Zack is an outstanding salesman and finance was a great experience. The sales managers are amazi More

by Bill.gammons
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mobley , Zachary Schiff

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Feb 22, 2022

Audi Dallas responded

Bill.gammons, thanks for the 5-star rating! We're glad to hear Zack was an outstanding salesman and finance was a great experience! We look forward to serving you again next time! Take care!

September 30, 2021

Dealership Rating
Employee Rating

Eric is the best advisor at AudiDallas and very honest!!I would recommended to everyone!!! More

by Emui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Erik Muniz

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Oct 01, 2021

Audi Dallas responded

Emui, thanks for sharing 5-star praise regarding your experience with Eric! We appreciate your feedback and look forward to serving you on future visits. Thanks again!

June 01, 2021

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Employee Rating

Jeff was awesome to work with. He took the time to show me the features of the car and allowed me to get comfortable with driving it before I made a decision. I appreciated the extra time and care he took More

by C Jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Figueroa, Jeff Davidson

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Jun 02, 2021

Audi Dallas responded

C Jackson, we appreciate your 5-stars and mention of working with Jeff. Thank you for taking a moment to share praise regarding the experience. Congrats on the new car! See you next time. Thanks again!

May 17, 2021

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Employee Rating

Great experience. Excellent service. Very though in showing me the car. Could not have been any better. Highly recommend both the salesperson and the car. More

by LSETLIFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davidson , Drew Nigo

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May 18, 2021

Audi Dallas responded

LSETLIFF, thank you for sharing 5-stars and noting your experience with Jeff, Drew and Randi! We appreciate your endorsement. Let us know when we may serve you additionally! Thanks again!

July 22, 2020

Dealership Rating
Employee Rating

Very nice friendly and patience guy, he answer all the questions, and tell you what you need to know about the car. And he was very quick too. Won’t waste any of your unnecessary time. More

by Addison Ma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Viveros

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Jul 23, 2020

Audi Dallas responded

Thanks for sharing 5-stars, Addison Ma! We appreciate your praise regarding working with Ricardo! See you next time! Best wishes.

July 10, 2020

Dealership Rating
Employee Rating

Very polite and courteous team. I would recommend others for sure. My sales persons were Awesome. Michael and Jaramy. Everyone was so nice and pleasant More

by shonetessa
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hornsby, Chase Wright, Chris Alford, Jaramy LaLonde, Michael Mobley , Michael Bakolias, Michael Eagleburger , Isaac Nieto

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Jul 12, 2020

Audi Dallas responded

Shonetessa, thank you for sharing praise regarding your experience with us! We're pleased to see you had a 5-star experience with MIchael and Jaramy! See you next time. Thanks again!

December 23, 2019

Dealership Rating
Employee Rating

stay away from this place. they sale crap cars. xxxx poor service. They dont know what customer service is ab. bad bad bad bad place.. More

by farnorthdfw
Recommend Dealer
No

Other Employees Tagged: Chris Arellano , Nathan Frantz, Mike Woods

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Dec 25, 2019

Audi Dallas responded

FarnorthDFW, we would love additional details regarding your negative experience and we invite you to contact us at social@AudiDallas.com with details including who you worked with, when and what happened so that we may look into the issues you note and see what we can do to make it right. We look forward to hearing from you additionally. Best wishes.

Dec 26, 2019

farnorthdfw responded

Well first off, loaner cars should be available to all customers. Was told it wad only for Audi car owners. Second, Your dealership belittled me so bad that since i didnt have a brand new 80,000dollar car i was no body. never in my life have i been treated this way. car has been there since october 30th.

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