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Randy Chin
Refer Me
338 Reviews
Hello, My name is Randy Chin. I have been with INFINITI of Naperville for over 20 years starting back when the store was located in Lisle. I have been in the automotive industry for a total of 30 years all of them with INFINITI and/or Nissan. My primary role at INFINITI of Naperville is being a Sales Rep but I also handle New vehicle inventory ordering and acquisition. I take great pride in maintaining this aspect of our business. I grew up in the Elgin/Dundee area and now live in Aurora which is only a few miles from the dealership. I am an avid sports fan and really enjoy watching the Chicago Blackhawks in my spare time.
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338 Reviews
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338 Reviews of Randy Chin
April 11, 2018
Up for the challenge After reminding sales manager it was about my experience and not their reputation of " take it or leave it" we were able to move forward. My experienc After reminding sales manager it was about my experience and not their reputation of " take it or leave it" we were able to move forward. My experience with Ms. Abdel bought me back to give them another chance, which contributed directly to Mr. Chin's sale. This model sells itself, and my credit score/-worthiness speaks for itself. Once able to move from posturing had a WONDERFUL!!! experience, which my son was also able to enjoy. I love my 2019 QX50 and look forward to many years of enjoyable driving. Experience would had been greater if dealership honored employee/family discount program. I would like to add that Mr. Korallus did add accessories to my vehicle at no extra charge and secured it from a dealership out of state; which I really appreciated. More
by Qx50
Other Employees Tagged: Mike Korallus , Linda Abdel, Paul A. Kay
Helpful 
March 16, 2018
Easy to Deal With The salesperson Randall Chin was very professional, knowledgeable and courteous. This is the 2nd vehicle we have purchased from Infiniti of Naperville The salesperson Randall Chin was very professional, knowledgeable and courteous. This is the 2nd vehicle we have purchased from Infiniti of Naperville and Randy. Both experiences were top notch. We have a lot of dealer choices in our area and we always come back to Infiniti of Naperville and Randall Chin. More
by Happy Camper
Other Employees Tagged: Randy Chin
March 03, 2018
Great customer service I had a very good experience for my First purchase of an Infiniti vehicle. I really appreciate Randy for his knowledge of the vehicles during the test I had a very good experience for my First purchase of an Infiniti vehicle. I really appreciate Randy for his knowledge of the vehicles during the test drive. Mark the delivery specialist was excellent in his presentation.He was extremely helpful in explaining the function of my car. Paul the finance person was very friendly and thorough in completing my paperwork. I will definitely be recommending Infiniti of Naperville to my friends and coworkers. More
by Happy q50
Other Employees Tagged: Mark Felson, Paul A. Kay, The young lady who greets customers at the front door was extremely kind and helpful.
March 01, 2018
Best Customer Friendly Dealership! Randy Chin, our salesman, has gone the extra mile on all 3 deals we have completed with him in the last 18 months! That's why we keep coming back. I h Randy Chin, our salesman, has gone the extra mile on all 3 deals we have completed with him in the last 18 months! That's why we keep coming back. I have never had a more knowledgeable and accommodating car salesperson. Randy treats you like close family. Randy won us away from another Infiniti dealer closer to our home and he really sharpened his pencil and worked to win our business. Mark Felson, though new to the dealer as a delivery adviser, was knowledgeable and thorough when explaining the features of the vehicle of my wife's new car. Sean Pelkey, who handled the closing paperwork, was also a pleasure to work with. He made the leasing process painless and quick. I give Infiniti of Naperville my highest recommendation. More
by Jimmy Persino
Other Employees Tagged: Mark Felson, Sean Pelkey
January 30, 2018
Friendly, Quick, Responsive Everyone from the staff was friendly understanding and informative willing to help out i recommend this location if you are looking for an Infiniti ve Everyone from the staff was friendly understanding and informative willing to help out i recommend this location if you are looking for an Infiniti vehicle More
by Victor Serrano
January 13, 2018
Very welcoming, honest, polite & good service - Paul & Randy We purchased a used Infiniti for our daughter tonight. Randy Chin was very polite & helpful. He answered all of our questions about the vehicle's We purchased a used Infiniti for our daughter tonight. Randy Chin was very polite & helpful. He answered all of our questions about the vehicle's history & service record - even speaking to the service manager on our behalf to obtain details we asked about the SUV's condition. Randy worked with us on the price & we felt that we made a fair deal. Paul Kay was very nice & furnished us with all of the information we asked for - he was great with our children, too :) Paul made our experience an enjoyable one... not always an easy thing when purchasing a car. Paul & Randy gave us top-notch, honest, friendly service. They earned our business & we will be sure to come back down the road. We hope this review helps others & recommend Infiniti of Naperville, & Paul Kay & Randy Chin. More
by Duncan Robinson
Other Employees Tagged: Paul A. Kay
January 10, 2018
Satisfied return customer This is the second Infiniti that I have purchased from Infiniti of Naperville and highly recommend the dealership to anyone looking for a new vehicle. This is the second Infiniti that I have purchased from Infiniti of Naperville and highly recommend the dealership to anyone looking for a new vehicle. Randy Chin is extremely professional, helpful and most importantly (in my opinion) not a pushy sales person. More
by jc71
Other Employees Tagged: Sean Pelkey
December 28, 2017
Great service both from Sales and Service I've leased (2) vehicles now from Infiniti Naperville (Lisle previously) and was happy with both experiences. I've always preferred Infiniti Napervil I've leased (2) vehicles now from Infiniti Naperville (Lisle previously) and was happy with both experiences. I've always preferred Infiniti Naperville for service and after being away from Infiniti for (3) years I'm happy to be back. More
by Golf247
Other Employees Tagged: Hilary Owens
December 22, 2017
Not The Tradition Dealer Experience As one who has bought a variety of cars over the years, dealing with the traditional car selling process is not only annoying but extremely tiresome. As one who has bought a variety of cars over the years, dealing with the traditional car selling process is not only annoying but extremely tiresome. I can honestly say that this experience was the opposite - no pressure; no "you can't leave until the manager comes to try to slam an offer" - just good follow up and great service. My wife was torn between several makes and styles but after multiple visits, we chose Infiniti partially due to the support, product knowledge, and patience shown throughout the process. Randy went the extra mile to get everything prepared, even picking me up from home, so I pick up my wife's car of her dreams. The experience was truly top rate. More
by eturner
Other Employees Tagged: Daniel DuBois, Paul A. Kay
December 22, 2017
Painless I’ve been doing business there for 3 different vehicles in a span of over a decade, and never had anything but superior experiences from the showroom I’ve been doing business there for 3 different vehicles in a span of over a decade, and never had anything but superior experiences from the showroom to the service department! More
by gknowtype
Other Employees Tagged: Doug Cameron
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