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Randy Chin
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337 Reviews
Hello, My name is Randy Chin. I have been with INFINITI of Naperville for over 20 years starting back when the store was located in Lisle. I have been in the automotive industry for a total of 30 years all of them with INFINITI and/or Nissan. My primary role at INFINITI of Naperville is being a Sales Rep but I also handle New vehicle inventory ordering and acquisition. I take great pride in maintaining this aspect of our business. I grew up in the Elgin/Dundee area and now live in Aurora which is only a few miles from the dealership. I am an avid sports fan and really enjoy watching the Chicago Blackhawks in my spare time.
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337 Reviews
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337 Reviews of Randy Chin
June 05, 2013
Bill Haines was not only pleasant, but was very TRUSTWORTHY & knowledgable. He made the whole purchase process go as smoothly as possible. I would definitely recommend Bill to any interested part TRUSTWORTHY & knowledgable. He made the whole purchase process go as smoothly as possible. I would definitely recommend Bill to any interested parties. Randy Chin was also very helpful in going over all of the important features of my new Infiniti @ delivery, as well as the service department. He also offered his assistance in the future for any questions that might come up after I drive the vehicle. And Adam Arliskas made me feel comfortable in explaining the financial data in a concise , but easily understood manner. I was very impressed by the whole experience of dealing with Infiniti of Naperville/Illinois Sincerely, James Kerstein ( former LEXUS customer ) More
by exlex
Other Employees Tagged: Adam Arliskas
Helpful 
June 02, 2013
Jeff Schwartz was fantastic to deal with...extremely professional. I strongly recommend him to anyone looking for an Infiniti. Randy Chin was also very helpful and thorough when delivering the car. professional. I strongly recommend him to anyone looking for an Infiniti. Randy Chin was also very helpful and thorough when delivering the car. More
by GaryPeck
Other Employees Tagged: Jeff Schwartz
May 25, 2013
Fast. Easy. Painless. Internet contact was easy to make and they were quick to respond. Sales consultants were friendly and informative. They made a few follow-up calls but were not overly aggressive. The and they were quick to respond. Sales consultants were friendly and informative. They made a few follow-up calls but were not overly aggressive. The delivery manager was very thorough in explaining the features and functions of the car. Nobody tried to push the extra add-ons. They explained it once and gave me the option to accept/decline with no pressure. Overall, a very positive experience dealing with Infiniti of Naperville-Lisle. More
by donbeyer65
May 23, 2013
Rich was excellant. He was very honest on everything we needed to know about the G37 convertible. From informing us of how far we need behind the car prior to opening the hard top to being sure to not lea needed to know about the G37 convertible. From informing us of how far we need behind the car prior to opening the hard top to being sure to not leave anything in the trunk if we are going to bring the top down. Everyone we worked with were great. Randy really knows his stuff.........a lot of knowledge. Thanks guys!!!! More
by jeannea
May 21, 2013
High ratings are for Scot R finding the car I wanted with the options I wanted. Scott R. was great in looking for the right car for me and kept in touch until he found the right car. He is knowledgeab with the options I wanted. Scott R. was great in looking for the right car for me and kept in touch until he found the right car. He is knowledgeable about the Infiniti g37 and found me one with all of the options that I wanted. It's a great low mileage car. Randy C. went over all of the options on the car and showed up how to use them. It was a pleasant experience for me and my wife. So far, we are very happy with the car. This dealership makes you feel like part of their family and Scott exemplified there philosophy of keeping the customer satisfied and taking care of their needs. Thank you for the pleasant experience. More
by jpnaper
May 01, 2013
This is a fine dealership. The entire buying experience was wonderful, no high pressure! The new building is amazing but more importantly the employees are all very kind and friendly. They make a person was wonderful, no high pressure! The new building is amazing but more importantly the employees are all very kind and friendly. They make a person feel at home. Patrick, Jim, Randy and Joe limjuco made our buying experience very pleasant and laid back. Thank you men for your good work! Sincerely, James Callaway Lanark,Il 61046 More
by lanark
Other Employees Tagged: Jim McColgan
April 27, 2013
I was treated with exceptional high customer service through explaining my vehicle and building a quality working relationship. The product of Infiniti has always been top quality! through explaining my vehicle and building a quality working relationship. The product of Infiniti has always been top quality! More
by cj2543
April 22, 2013
Messrs. Johnson and Chin were very professional, courteous, and informative. The best car buying experience I've had so far. I would strongly recommend the dealer to my family and friends. courteous, and informative. The best car buying experience I've had so far. I would strongly recommend the dealer to my family and friends. More
by jkim3459
April 21, 2013
The friendliness and customer service is outstanding. As we waited for our salesman Steve to finish up with another customer Scott came and greeted us, quickly making us feel at home. He wasted no time in f we waited for our salesman Steve to finish up with another customer Scott came and greeted us, quickly making us feel at home. He wasted no time in finding the car we came for and sent us on our way for a test drive. Steve also did and outstanding job in closing the deal making us feel very comfortable with the price we were paying. We had visited another dealer in the Chicago area the week before and although the experience was ok we we felt as if they were just trying o get a sale and not relly listening to what we wanted. Infiniti of Naperville-Lisle was so much better and we will gladly recommend to anyone who is looking for a car, whether it be new or used. More
by Kyms925
April 04, 2013
Recently purchased a 2010 Infiniti QX56. Rick Ligeza was a pleasure to work with. He was patient and did not pressure. I hate being hounded by dealerships. Rich was always available to answer my ques was a pleasure to work with. He was patient and did not pressure. I hate being hounded by dealerships. Rich was always available to answer my questions (even with multiple visits). Once I decided to purchase they addressed all my concerns and Rich made sure I was satisfied. He also found my iPhone headphones in my trade in and contacted me later. And the next day, their wonderful receptionist even found my phone charger when I asked them to double check a compartment. They do take customer service seriously. Randy Chin also did a great job of going over all of the features. There are so many! He took as much time as I needed! No rush. More
by Kathwahl
