Randy Chin | Page 29

Randy good guy and good salesman Aaron Dady Great experience and good service Randy knows what he doing and is helpful to the dealership. They have great quick response and invento Aaron Dady Great experience and good service Randy knows what he doing and is helpful to the dealership. They have great quick response and inventory at the right price thxs again More

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Wow-Great experience buying a car from Infiniti ofNaperville Wow, what a great experience buying a car from Infiniti of Naperville. Randy Chin was our salesman and was helpful and professional from start to fin Wow, what a great experience buying a car from Infiniti of Naperville. Randy Chin was our salesman and was helpful and professional from start to finish. I had visited "other" dealerships the same week, only to get poor service and high pressure, Randy showed us great cars in our price range and was excellent! Than Ray in the Finance department, made the closing and paperwork simple, smooth and FAST. I usually do not write reviews, but I have to say, this dealership is 5 STAR in customer service. I would highly recommend that if you're shopping for a new or used car - Go to Infiniti of Naperville First! More

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I would recommend this dealership and my salesperson bill Haines. The process was quick and easy and there were no high pressure usual car tactics. Also randy was very helpful teaching Me about the cars fea Haines. The process was quick and easy and there were no high pressure usual car tactics. Also randy was very helpful teaching Me about the cars features More

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From the time I first walked into the dealership to a week later when I purchased my vehicle, the customer service was outstanding! Excellent team! week later when I purchased my vehicle, the customer service was outstanding! Excellent team! More

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Great experience! Great environment, friendly and efficient staff! Didn't feel like a typical dealership. Did a great job going over everything on my new Infiniti QX56. efficient staff! Didn't feel like a typical dealership. Did a great job going over everything on my new Infiniti QX56. More

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This purchase was quickly transacted with specific focus on clear communication, as this was an out of state purchase. I received professional service from the folks in Sales, Service and Financing. I wou on clear communication, as this was an out of state purchase. I received professional service from the folks in Sales, Service and Financing. I would recommend this dealership to others. More

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We went to Infiniti of Naperville-Lisle to trade in our QX56 for a JX35. We chose this dealership because of our previous experience when we leased the QX56. Our previous sales professional was no longer QX56 for a JX35. We chose this dealership because of our previous experience when we leased the QX56. Our previous sales professional was no longer at this location, so Bill stepped in. He listened to what we wanted and made it happen painlessly. He was extremely professional, polite, and accessible while being honest with what could be accomplished to meet our needs. He and Randy were quick but thorough with the process and ensured that all of our questions were answered before we drove away with our new vehicle. We are extremely pleased with the service from everyone we encountered throughout the purchase of our vehicle. Bill and Randy went out of their way to make us feel important and meet our needs. They went above and beyond to ensure our experience was pleasurable. We will definitely return to Infiniti of Napeville-Lisle to service our vehicle and to make any future purchases. More

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This is the third car I have purchased from this dealership which speaks volumns in itself. My salesman Rich Ligeza contacted me out of the blue with a deal on a new car that I could not pass up and dealership which speaks volumns in itself. My salesman Rich Ligeza contacted me out of the blue with a deal on a new car that I could not pass up and I'm glad he did. He went above and beyond by finding the car in the color I wanted and kept me in the loop the whole way through the process. Randy Chin took his time and did not make me feel rushed while educating me on every feature my new car has to offer. The whole experience was a treat! More

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My search for a replacement Infiniti, to my G35 coupe, began approximately one year ago. During this time, I had been in touch with Rich Ligeza frequently. My goal was to find another G35 coupe, with lo began approximately one year ago. During this time, I had been in touch with Rich Ligeza frequently. My goal was to find another G35 coupe, with low miles, as that was my favorite style. However, through daily web research, I came across a 2009 Infiniti G37X coupe. I contacted Rich, and after checking into it, he informed me that the vehicle was sold, pending customer financing. The catch was, the customer was unable to qualify for a loan, and was searching for another loan source. Rich followed up with the sales associate who held the deal, and kept me informed as to the status of the vehicle. As soon as the vehicle was released for sale, Rich contacted me immediately, and we arranged a time for me to view, and potentially purchase it. During the waiting process, I had contacted Rich on another vehicle on the website. He took the time to look it over, and then contacted me back with an overview, and his opinion of the condition of the vehicle. Upon arrival to Infiniti of Naperville-Lisle, I was greeted by the receptionist, and Rich met me up front shortly after. Without going into too much detail, out of 5 prior auto purchases, this was BY FAR the most exceptional experience I have ever had at a dealership. A seamless experience from start to finish, in a relaxed, professional environment. Rich's exceptional customer service, and honesty, sealed the deal for me. He is the reason why I made my purchase at this particular dealership, even though it is approximately 30 miles from my residence, as I have had many poor experiences with Infiniti of Orland Park in the past. Thanks to Adam, the financing process was very smooth, and I was given numerous financing options. Randy spent approximately 1 hour, explaining everything in the car, and showing me how to operate everything from navigation, to programing phone numbers, etc. I will continue to recommend Rich, and Infiniti of Naperville, to anyone in the market for a used, or new car. Thank you! More

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Bill Haines was not only pleasant, but was very TRUSTWORTHY & knowledgable. He made the whole purchase process go as smoothly as possible. I would definitely recommend Bill to any interested part TRUSTWORTHY & knowledgable. He made the whole purchase process go as smoothly as possible. I would definitely recommend Bill to any interested parties. Randy Chin was also very helpful in going over all of the important features of my new Infiniti @ delivery, as well as the service department. He also offered his assistance in the future for any questions that might come up after I drive the vehicle. And Adam Arliskas made me feel comfortable in explaining the financial data in a concise , but easily understood manner. I was very impressed by the whole experience of dealing with Infiniti of Naperville/Illinois Sincerely, James Kerstein ( former LEXUS customer ) More

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