Randy Harp | Page 10

My wife and I have purchased several cars between us over the years. Hands down, this was the most enjoyable new ca purchase experience that we have had -- ever. Randy was very patient with us and took the t the years. Hands down, this was the most enjoyable new ca purchase experience that we have had -- ever. Randy was very patient with us and took the time to fully understand what we were looking for in a new vehicle and also to explain what options were available that met our specifications. We also explained that we were considering two other makes of vehicles besides the Buick LaCrose, namely, the Hyundai Genesis and Lincoln MKZ. He encourages us to explore the other vehicles and even gave us a contact at a Hyundai dealership for us to visit. I understand now that he was not worried about the competition because the Buick LaCrose would sell itself and ultimately end up being our choice. He was right. There were no hard sell tactics and he worked with us to get us the bottom-line price we felt we wanted to pay. It was a win-win situation all around. We also were impressed with the GM with whom we also spoke during our negotiations. Again, it was a very pleasant sales experience. Because our vehicle is so new, we have not had an occasion to bring the car in for service wo we did not rate those questions. More

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Randy was very pleasant to work with. He listened to my needs and wants, and didn't just try to get me into a car they had on the lot and were wanting to sell. He researched the exact vehicle I was lookin needs and wants, and didn't just try to get me into a car they had on the lot and were wanting to sell. He researched the exact vehicle I was looking for and made sure I got exactly the vehicle I was looking interested in. He has followed up with me since my purchase to make sure I am happy with my purchase. More

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