Randy Jackson | Page 6

This was a great buying experience. The Dealership made me feel comfortable and there was no pressure. They did what they said they were going to do and there were no surprises at the end. They did not me feel comfortable and there was no pressure. They did what they said they were going to do and there were no surprises at the end. They did not initially have the vehicle of my choice, but they obtained it within 24 hours and it was exactly what I wanted. I could not have asked for better service. Prior to making the purchase decision, I spent some time asking questions to the Service Manager. He was polite and answered all my questions without making me feel rushed. More

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Everyone - Sales and Service - are genuinely friendly. They show genuine apprecation for the cstomer and always make the extra effort. Service is very knowledgable and Sales conveys a spirit of genuine op They show genuine apprecation for the cstomer and always make the extra effort. Service is very knowledgable and Sales conveys a spirit of genuine openness and honesty. I have full trust and confidence in everyone I've met at the dealership. More

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From the start of my search for a new car, Mr Jones told me he did not have a car like I wonted. Unlike other dealers that I had emailed for a quote and got a reply of Iv got the car you wont at the best pr me he did not have a car like I wonted. Unlike other dealers that I had emailed for a quote and got a reply of Iv got the car you wont at the best price you will find, or you need to come test drive one, which I had already stated I had done in the request for quote. They had cars, not what I ask for in the quote. There are reasons people use e-mail quotes and services like DealerRater, mine was a health problem. I did'nt feel like running all over the country looking for a car. After making several trips and much wasted time I went to Wilson County Hyundai, parked my jeep walked around looked at the cars had one person ask me if he could help me and I asked for Mr. Jones. From this moment on everyone I came in contact with made me feel welcome. Mr Jones found the car I wanted with the options I wanted. The price was great, everyone was friendly, not a grump in the bunch, and I left there with the car I wanted and a understanding of what every little knob on the dash did. More

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I have a lengthy commute to LaVergne, Tennessee, from Lafayette, Tennessee, and Lebanon is my halfway point. I had purchased Pontiac cars from the Pontiac/GMC dealership before it closed due to Pontiac b Lafayette, Tennessee, and Lebanon is my halfway point. I had purchased Pontiac cars from the Pontiac/GMC dealership before it closed due to Pontiac being phased out (a real shame). Anyway, the owners of Wilson County Hyundai pledged to service the GMC/Pontiac vehicles, and fortunately they hired Randy Jackson as Service Department Manager from the Pontiac dealership. Randy has taken care of my vehicle needs for more than five years now, and he has actually spoiled me. Because of my commute (130 miles per day), I bring my car in every month to be serviced. Randy, Crystal, and the rest of the service department always greet me with smiles when I bring my car in. I guess I'm what's called a "regular" now. They take very good care of my 2005 Pontiac Grand Prix--and me, too. They are friendly, professional, and they are always on top of my needs--even before I know what I need. I highly recommend the service department. More

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