Randy Lammle | Page 10

Service writer did not perform stop/start diagnostic as requested. Indicated work would be performed prior to weekend, but indicated that he had to get another car finished and would not be able to work on requested. Indicated work would be performed prior to weekend, but indicated that he had to get another car finished and would not be able to work on mine. Ended up keeping mine over a week. More

by cjonesbenji Verified Customer Verified Customer

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We drove from Iowa to buy our Jeep, everyone at Walser was welcoming and friendly. was welcoming and friendly. More

by wishinwashunting Verified Customer Verified Customer

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It takes far too long. And there are always salespeople sitting around that never approach while I wait. Even when I’m looking at vehicles. You know I have a lease, why wou And there are always salespeople sitting around that never approach while I wait. Even when I’m looking at vehicles. You know I have a lease, why wouldn’t you look at options? More

by paulymation Verified Customer Verified Customer

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Clean friendly and friendly staff. They sent me a video of the inspection they did. They sent me a video of the inspection they did. More

by ggerald14 Verified Customer Verified Customer

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This was my first service appointment with WCJDR after using another Jeep dealer in town for 10+ years. From the start, WCJDR provided excellent service. Appointment scheduling was a breeze, all issues fo using another Jeep dealer in town for 10+ years. From the start, WCJDR provided excellent service. Appointment scheduling was a breeze, all issues found on my vehicle were thoroughly explained, including a video taken of an area that needed work. They finished my vehicle and notified me of completion in a timely manner. All repairs were high quality. I am very satisfied. More

by Micheal Verified Customer Verified Customer

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I appreciated the simplicity in making the appointment, the friendliness of the Service Writer, and the recommendations provided by the Technician. the friendliness of the Service Writer, and the recommendations provided by the Technician. More

by mpsticha Verified Customer Verified Customer

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They gave me a different price after paper was signed and I got the car then the bank sent me a notification saying the dealership put the wrong price on my paperwork I got the car then the bank sent me a notification saying the dealership put the wrong price on my paperwork More

by mooreantavion44 Verified Customer Verified Customer

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While the service itself was fine and the service personnel were friendly and professional, there was a considerable amount of miscommunication resulting in an added cost to me. Due to overnight serv personnel were friendly and professional, there was a considerable amount of miscommunication resulting in an added cost to me. Due to overnight service a rental was arranged to be ready on drop off. Whoever was responsible for making the reservation failed to do so and I had to return in the evening for the drop off. Since it was later in the afternoon the agent was working with earlier was out. Somehow he never knew I dropped off the car until the next day which added another day to rental cost. This was a bit frustrating. More

by RAS55331 Verified Customer Verified Customer

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The mechanic service is very bad, They just waste time to the Costumers and themselves the Costumers and themselves More

by rene16d Verified Customer Verified Customer

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Timely and efficient service. I will definitely purchase my next vehicle here. Good in stock selection. Parts and service also very good I will definitely purchase my next vehicle here. Good in stock selection. Parts and service also very good More

by bensonm369 Verified Customer Verified Customer

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