Randy Lammle | Page 3

We received professional and timely services delivery from the Walser Hopkins Team (warranty, service and car rental )to the service department. Thank you from the Walser Hopkins Team (warranty, service and car rental )to the service department. Thank you More

by florencewanda Verified Customer Verified Customer

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My service advisor Jim was great, i really appreciated the text communication and updates, thanks! the text communication and updates, thanks! More

by kathystrahan Verified Customer Verified Customer

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The service team did a fantastic job and very timely, will be returning for future work! will be returning for future work! More

by dan.thielman Verified Customer Verified Customer

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It was quick and easy! I dropped it off and it was done all in the same day! Great communication and everything. I dropped it off and it was done all in the same day! Great communication and everything. More

by Angel Allison Verified Customer Verified Customer

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After dealing with Subaru and going back and forth with them for 3 weeks about a new truck I bought and having three alignments performed I was able to finally get my new truck fixed with CJD , they fixed them for 3 weeks about a new truck I bought and having three alignments performed I was able to finally get my new truck fixed with CJD , they fixed it same day as my drop off and had it done in a couple hours, 10/10 exp More

by Keithhall2395 Verified Customer Verified Customer

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Great service all the way around! Stayed in touch with me and car was ready as promised! Stayed in touch with me and car was ready as promised! More

by ZFHANSON99 Verified Customer Verified Customer

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Overall great experience. However, major issues and disappointing in after-sale financing (with Ally Auto), which doesn’t bode well for the dealerships reputation. However, major issues and disappointing in after-sale financing (with Ally Auto), which doesn’t bode well for the dealerships reputation. More

by rcohenisrael Verified Customer Verified Customer

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I don’t trust them. Had a terrible experience with a sales agent in 2020 & my last oil change there they didn’t top off fluids, but said they did! After the oil change y Had a terrible experience with a sales agent in 2020 & my last oil change there they didn’t top off fluids, but said they did! After the oil change you’re give a report of what was checked and done on the vehicle. While they claimed they checked my fluids on the report, my coolant was well below the Low line, my washer fluid was nearly dry, and it put a bad view of the shop. After the terrible sales experience in 2020, I went to the Bloomington Jeep and had amazing service. That’s typically where I take my Jeep for lil changes now, but used the Hopkins location because it’s closer to work. Moving forward, I will NOT use the Hopkins Jeep. Truly terrible location. Not to mention, it seems like anyone I’ve worked with there dislikes their job. Their customer service is a C at best. More

by B Vasquez Verified Customer Verified Customer

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Very happy with the service. All staff was really great to work with. Love the new truck All staff was really great to work with. Love the new truck More

by beaster952 Verified Customer Verified Customer

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Mostly likely will not purchase another car here due to how the service department is. Poor communication. Carr arrives on the tow truck. No one helps to get it out of gear so the tow truck driver just has how the service department is. Poor communication. Carr arrives on the tow truck. No one helps to get it out of gear so the tow truck driver just has to drag it off. Understood I couldn’t get a rental car on a Saturday but then told on Monday they can’t provide a rental car till it’s diagnosed and they can’t do that for seven days. I had that car for a month before it broke down. More

by jpomranke21 Verified Customer Verified Customer

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