Randy Lammle | Page 8

I came for an oil change and a check on a noise near my tire. The noise was fixed., supposedly the oil was changed. The sticker was not updated and the mechanical check oil reminder was not turned off! I h tire. The noise was fixed., supposedly the oil was changed. The sticker was not updated and the mechanical check oil reminder was not turned off! I had to turn around and have them turn the change oil sign off and that’s when I thought oh let’s check the sticker and that had not been updated! When I got home, I wondered if my oil had even been changed? So I need to go back in and see if it really did get changed! I haven’t done that yet, but will in the following week! More

by anderson55436 Verified Customer Verified Customer

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Took nearly $1,000 and 3. 5 hours for an oil change, 2 tires and a wheel alignment. Tires cost what they cost, but this service shouldn’t take 1/2 a day. 5 hours for an oil change, 2 tires and a wheel alignment. Tires cost what they cost, but this service shouldn’t take 1/2 a day. More

by maass024 Verified Customer Verified Customer

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I made an appointment a week in advance. They were short handed an couldn't see me for over an hour late. I asked for a wash and that wasn't done. I needed a filter that they didn't have in They were short handed an couldn't see me for over an hour late. I asked for a wash and that wasn't done. I needed a filter that they didn't have in stock. More

by Crabby Lady Verified Customer Verified Customer

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I experienced very fast and friendly service. I appreciate the video walk through of inspection. I appreciate the video walk through of inspection. More

by nikolausjs Verified Customer Verified Customer

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Buying process was smooth. Salesperson was outstanding. Very happy with my purchase. Will refer others. Salesperson was outstanding. Very happy with my purchase. Will refer others. More

by jeshalverson Verified Customer Verified Customer

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Excellent service and diagnosis. Worked with warranty company to ensure coverage. Friendly service and desk people Worked with warranty company to ensure coverage. Friendly service and desk people More

by Sprinj00 Verified Customer Verified Customer

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The service department was awesome to work with and was able to get me in and out quickly! able to get me in and out quickly! More

by MICHAEL.ELLIOTT Verified Customer Verified Customer

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A little miscommunication when I dropped off my vehicle. I asked if she had the number to my extended service plan and she said yes. A day later when I called to checked on its status, she said the work was I asked if she had the number to my extended service plan and she said yes. A day later when I called to checked on its status, she said the work wasn’t covered and it would be $2300 to fix. I called the dealership I bought my jeep from and asked what was covered with the esp, and was told it was the best one and the work should be covered. He called the company and found that a claim was never put in. Best guess was that the Chrysler warranty didn’t cover it. I called and gave them the number to the esp company and was relieved that the work was covered. I like the video inspection they sent. Very informative and the work done was great. It’s nice having a working a/c. More

by m.benkovic Verified Customer Verified Customer

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Very very very bad. No one said interest was 21percent. No help to resolve problem No one said interest was 21percent. No help to resolve problem More

by caa_lja68 Verified Customer Verified Customer

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Service writer did not perform stop/start diagnostic as requested. Indicated work would be performed prior to weekend, but indicated that he had to get another car finished and would not be able to work on requested. Indicated work would be performed prior to weekend, but indicated that he had to get another car finished and would not be able to work on mine. Ended up keeping mine over a week. More

by cjonesbenji Verified Customer Verified Customer

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