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Randy Seichert
Randy Seichert at Griffin Ford Fort Atkinson

Randy Seichert | Page 9

Service Advisor

Griffin Ford Fort Atkinson

1642 Janesville Avenue
Fort Atkinson, WI 53538

4.4
88 Reviews
4.4

88 Reviews

Write a Review

88 Reviews of Randy Seichert

December 31, 2021

Dealership Rating
Employee Rating

I called regarding a check engine light, they told me to stop down that afternoon. Upon arriving they used several diagnostic scans but couldn’t find anything. A technician walked over without being asked a More

by F150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jesse McKinney

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Jan 27, 2022

Griffin Ford Fort Atkinson responded

Hi and thank you very much for your kind words for our staff and high star rating for Griffin Ford Fort Atkinson! We all appreciate your business with us at 1642 Janesville Avenue. Your recent experience in our Service Department was an example of our goal to put our customers first. Please let us know when we can do more for you! Take care until then.

December 13, 2021

Dealership Rating
Employee Rating

Took care of my repairs at a reasonable price. Receptive to my concerns and willingness to help. More

by mhd1037
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Dec 28, 2021

Griffin Ford Fort Atkinson responded

Why thank you for saying so! Griffin Ford Fort Atkinson truly appreciates your business with us at 1642 Janesville Avenue. We are glad to hear you were pleased with your visit and look forward to welcoming you back in the future.

December 01, 2021

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Employee Rating

I gave them 2 stars because they were patient with my rescheduling, but they didn’t book enough time for my concerns and I’m still waiting for them to call me back about a warranty issue. My warranty wil More

by Sweet MKZ
Recommend Dealer
No

Other Employees Tagged: Duston Henze, Jesus Sanchez , Kay Frey

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Dec 09, 2021

Griffin Ford Fort Atkinson responded

Hello and thank you for your feedback. In speaking to our managers, we understand they have been in contact with you to resolve your issues. Your warranty is good until May, 2022, which is good news. We are attempting to set up a convenient time for you to bring your MKZ back to our dealership for repair, and appreciate your patience and understanding!

November 22, 2021

Dealership Rating
Employee Rating

Randy was very professional and answered all of my questions. He also helped me sign up for Ford Pass. More

by JLSLWOODS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kay Frey

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Dec 13, 2021

Griffin Ford Fort Atkinson responded

Hi Jeffrey and thank you very much for your kind words and high star rating for Griffin Ford Fort Atkinson (and Randy!) We really appreciate your repeat business with us at 1642 Janesville Avenue, and valued your recent visit to service your 2015 Ford F-150. Take care on the roads ahead until we meet again!

November 19, 2021

Dealership Rating
Employee Rating

Damaged radio screen when putting in remote start they are going to fix and replace More

by worrickcharles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Liebman , Kay Frey

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Dec 13, 2021

Griffin Ford Fort Atkinson responded

Hi Charles and thank you very much for your feedback for Griffin Ford Fort Atkinson. We are sorry for the inconvenience you experienced as a result of your recent visit and hope to make it up to you! We appreciate your business with us at 1642 Janesville Avenue.

November 04, 2021

Dealership Rating
Employee Rating

Nice people they do good clean work the people there are great people kudos to Griffin 🇺🇸🇺🇸🇺🇸🇺🇸 More

by worrickcharles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Fleming, Duston Henze, Jesus Sanchez, Jesse McKinney, David Liebman , Kay Frey, Jim Jarlsberg, Luis Rivera, Dustin sales 🇺🇸🇺🇸🇺🇸

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Nov 15, 2021

Griffin Ford Fort Atkinson responded

Hi Charles: We sure appreciate your kind words and high star rating for Griffin Ford Fort Atkinson. Thank you for your recent visit to 1642 Janesville Avenue was valued. We hope you continue to love your new 2021 Ford F-150 and return to us when it's time for service/maintenance. Take care until then.

October 15, 2021

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Employee Rating

Great communication and efficient work even in the times we’re in currently. Extremely happy. More

by Ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 15, 2021

Ashley responded

Awesome work

September 27, 2021

Dealership Rating
Employee Rating

Staff was very friendly. The service was very quick. My vehicle was done earlier than expected. More

by Justins2019f150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Bingham , Kay Frey

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Oct 15, 2021

Griffin Ford Fort Atkinson responded

Hello Justin and thank you for your feedback! We truly appreciate your recent visit to Griffin Ford Fort Atkinson at 1642 Janesville Avenue to service your vehicle. Please let us know when we can do more for you!

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