Randy Selph | Page 13

Easy dealings No nonsense, receptive to needs, will use them again in the future. Randy was a pleasure to deal with and I highly recommend seeing him if you are lo No nonsense, receptive to needs, will use them again in the future. Randy was a pleasure to deal with and I highly recommend seeing him if you are looking for a new car. More

by CWARD418 Verified Customer Verified Customer

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Thanks to all at St Aug. Hyundai! I enjoy shopping for cars at St. Augustine Hyundai, particularly because I have known, trusted and respected Mr. Randy Selph for many years. I also I enjoy shopping for cars at St. Augustine Hyundai, particularly because I have known, trusted and respected Mr. Randy Selph for many years. I also appreciated the service business at St Aug. Hyundai where I have always been treated well. More

by CHUBBER2 Verified Customer Verified Customer

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Great Place to buy a Car This was the best car buying experience my wife and I have ever had. Our sales person Randy Selph and Sales Manager Jimmy Filiciano were very nice, he This was the best car buying experience my wife and I have ever had. Our sales person Randy Selph and Sales Manager Jimmy Filiciano were very nice, helpful, and extremely knowledgeable about the automobile we bought and the whole buying process. I would highly recommend this dealership to anyone looking to buy a Hyundai. More

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Stress free experience The staff there were friendly and helpful. Randy Selph went the extra mile to find the car with the features in our price range. We were very happy wi The staff there were friendly and helpful. Randy Selph went the extra mile to find the car with the features in our price range. We were very happy with the selection available. We would recommend Hyundai of St. Augustine to our friends. We welcome our 3rd Hyundai Sonata to our family. We now have a 2007 Sonata, a 2013 Sonata, and a 2015 Sonata.We appreciate the reliability, the durability, and the value the Hyundai Sonata brings to the table.Randy Selph, and Hyundai of St Augustine, made the whole process stress free. And the Service Center has kept our 2007 Sonata purring with over 100,000 miles and it still runs strong. More

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Friendly, Easy, and Fast Experience Selected a 2015 Hyundai Sonata. The experience was once again excellent. This is the third vehicle we have obtained from Hyundai of St Augustine sin Selected a 2015 Hyundai Sonata. The experience was once again excellent. This is the third vehicle we have obtained from Hyundai of St Augustine since December 2012. Because of our successful experiences with sales, finance, and service I would definitely return to this dealership. I appreciate the staff that assisted us on this visit which includes Randy Selph, Jimmy Feliciano, and Jack Mcquain. Sincerely Richard Denzio More

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Best Car Shopping Experience Ever I called Randy ahead of time, told him what I was looking for. When I came in, he was waiting for me, had the exact car I was interested in pulled up I called Randy ahead of time, told him what I was looking for. When I came in, he was waiting for me, had the exact car I was interested in pulled up. He made the negotiating process stress-free. This was by far the nicest experience I've ever had purchasing a car. The salesman knew his product well, showed me the improvements over my older car and was able to explain the benefits of the 2015. Usually, I would prefer going to the dentist than going car shopping. The few hours I spent at that dealership were like spending time with an old friend. More

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Go to Orange Park for Better Pricd Have sent multiple people to this dealership in the past but this will definitely be the last. Our salesman, Randy, was really nice and friendly! The Have sent multiple people to this dealership in the past but this will definitely be the last. Our salesman, Randy, was really nice and friendly! The unfortunate experience came when dealing with the "man behind the curtain" (you all know what I mean). They were only $200 off from Hyundai of Orange Park on the IDENTICAL make and model car with all the bells and whistles (originally $4000 more than Hyundai of OP...yeah, I wasn't kidding when I said OP was cheaper). When asked if they would just match the price, "the man" told Randy no; or at least that's what Randy said. :-/ Needless to say, if they were not willing to lose business over $200, they are now going to miss all future referrals from me. I've enjoyed receiving the $100 referrals but I'll sacrifice that for the experience the other dealership gave us making us think that selling us the car was more important that a couple hundred, unlike Hyundai of St. Augustine. More

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My SIXTH Hyundai!!!!!!!!!!!! I have just leased my SIXTH Hyundai vehicle...........I've had two Sonatas, one Tucson, two Velosters and one Santa Fe. My current stable is a 2014 V I have just leased my SIXTH Hyundai vehicle...........I've had two Sonatas, one Tucson, two Velosters and one Santa Fe. My current stable is a 2014 Veloster Turbo and a 2014 Santa Fe Sport. Knock on wood (or whatever), I've had no problem with any of them. What little service I've need has been taken care of perfectly. I will recommend Hyundai of St. Augustine whenever I have the opportunity; both Sales and Service are top notch. More

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Great experience start to finish My wife and I searched for a used Hyundai Genesis with purpose. We found two that fit our criteria, one in our town of Jacksonville, FL and another a My wife and I searched for a used Hyundai Genesis with purpose. We found two that fit our criteria, one in our town of Jacksonville, FL and another a short drive away in St. Augustine, FL via the web. I went to the closest dealer first largely for the convenience, but their model also had the V8 4.6L engine too. Without much detail, the experience there was not good. I spent valuable time on the phone with both their sales rep and Darryl Clark from HSA (Hyundai St. Augustine) and during that time, I managed to discuss details about our needs with respect to the desired transaction and we even crunched a number or two in the process. Without spending much time about the OTHER dealership, I will mention one detail for contrast sake. I mentioned time before. When my wife and I went (with the kids) to the other dealership, we sought the rep whom we dealt with via phone and began the negotiations process with him after the test drive. His first "offer" from the dealership began with a price four thousand dollars more than the price we began negotiations from earlier in the day! It also included a number that was insultingly low for our trade, and in summary, was seven thousand dollars above where our negotiations left off. Not only was it a waste of time to have called previously, but it wasn't a good showing for that representative to have even approached us with a negotiations sheet that was frankly embarrassingly off for their dealership. I and my wife were bewildered and insulted and I hope that isn't how they want their average customer to feel doing business there..... Enter the experience at HSA.... I began with Mr. Clark. He was clear, professional, and concise. He appeared to value the time we were sharing by asking what I thought were professional and pertinent questions in a manner that wasn't off putting at all. The specific vehicle we were reaching out to HSA about wasn't available as it was currently under negotiations with another customer and we ended that call with a commitment from Mr. Clark that if anything changed or anything else that met our desired criteria arose, that he would contact us immediately. A short while later, he called to share a couple of other options and to say that the original interest Genesis with low miles may also become available. Another short while later, he called to say that our interest vehicle was available as the other deal didn't materialize. My wife and I were already planning our visit after work to the other dealership and decided we would go early the next day to HSA if we failed to get that other vehicle in Jacksonville. The Jacksonville dealership failed us miserably. Enter HSA. I spoke with Mr. Clark early in the AM based on the website's stated dealership hours. At 7:30am, way ahead of his normal duty time, he professionally handled my call and arranged to meet with me later at the dealership, again being courteous and clearly showing he valued OUR time. He shared that he had another arranged appointment with another customer and that he may need to have his associate Randy Selph assist us with our potential purchase. I was delighted by Randy's professionalism and product knowledge. He knew the answer to every question and also showed he understood what Mr. Clark and I had discussed previously. I was by myself with two small children which made focusing on the transaction for me a challenge to say the least, but Mr. Selph was patient and even helped make the kids feel special too. When we went inside to discuss the numbers, his first presentation was exactly in line with what Mr. Clark and I had discussed previously with no errors, no smoke, and that alone told me that I was in the right place to do our business. There was no back and forth necessary, I was pleased and agreed to purchase right then. What a relief!!!! HSA provided the exact opposite of the painful car buying experience! When we visited with the business manager, Joseph Cassata, it was more of the same. He provided paper and crayons for my son, and interacted in a way with him that showed he understood what my challenges were, this I really appreciated. He shared some additional financing options and also explained thoroughly the documents that needed to be signed later by my wife later that evening. In closing, I would absolutely recommend HSA as a place to buy a car, and will no doubt use them again for my next vehicle purchase. JB @ Jacksonville, FL More

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My wife just beginning to look for a new car. We received no pressure make an immediate decision. Gave us a written offer before we left to test drive another brand. Randy was very knowledgeable and worked w no pressure make an immediate decision. Gave us a written offer before we left to test drive another brand. Randy was very knowledgeable and worked with us throughout the process. I would highly recommend this dealership and Randy in particular. Drake Batchelder More

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