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Raphael Orozco

Overview Reviews (28) Inventory (423)

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Raphael Orozco

Product Specialist

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

Raphael Orozco 33 I've been in sales for 7 years my first year in the car industry. I pride myself in customer service and believe my job isn't done after the car is sold but to still service the customer anytime they need anything. I'm a father to 3 beautiful kids and a husband to a amazing wife. 1 Rottweiler who is as spoiled as my kids. I'm a Football and Soccer coach in my spare time I enjoy shaping the youth in the community. looking forward to seeing you all.

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5.0

28 Reviews

Overview Reviews (28) Inventory (423)

Dealership Experience

4 yrs, 10 mos

Industry Experience

4 yrs, 11 mos

Languages Spoken

English

Spanish

5.0

28 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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28 Reviews of Raphael Orozco

June 18, 2025

Dealership Rating

Employee Rating

Very welcoming and friendly team! They made sure I got a great deal and the suv that I wanted - no pressure and no hassle. They made sure I got a great deal and the suv that I wanted - no pressure and no hassle. More

by Santa Fe Owner

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lauren Gall, John Miniuk, Zach Kraft

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Jun 19, 2025 -

D'Arcy Hyundai responded

Thank you so much for the kind words! We’re thrilled to hear that you felt welcomed and well taken care of—that’s exactly the experience we aim to provide. Getting you into the SUV you wanted, without any pressure or hassle, is a win in our book. We appreciate your support and look forward to seeing you again down the road! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905

April 18, 2025

Dealership Rating

Employee Rating

Clean, welcoming dealership. Had Costco paperwork prepared and ready to go. Large inventory to review. Had Costco paperwork prepared and ready to go. Large inventory to review. More

by Just ducky

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank Guerra, ISA Romero, Jorge Marroquin, Ruben Contreras

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Apr 19, 2025 -

D'Arcy Hyundai responded

Thank you for your feedback! We're delighted to hear that you found our dealership clean and welcoming. It's great to know that the Costco paperwork was ready for you, making the process smooth and hassle-free. We take pride in offering a large inventory, so we're glad you had plenty of options to review. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409 - 4905

March 09, 2025

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Employee Rating

I have to say I did not price shop other dealers. I was convinced that Darcy would stand behind everything. The experience was not short of anything. They delivered above my expectations I was convinced that Darcy would stand behind everything. The experience was not short of anything. They delivered above my expectations More

by 04springer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Campobasso, Matt Sonneman

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Mar 10, 2025 -

D'Arcy Hyundai responded

Thank you for sharing your experience at D'Arcy Hyundai! It's wonderful to hear that you were confident in choosing us without needing to price shop elsewhere. It's clear Raphael, Mike and Matt delivered on their promise and exceeded your expectations. Your feedback reassures others of the excellent service and support provided by D'Arcy Hyundai. I appreciate you taking the time to share your positive experience! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725 -5200

February 19, 2025

Dealership Rating

Employee Rating

Had a fantastic experience at D"Arcy Hyundai! They were upfront and honest with all pricing, providing written numbers shortly after asking—no games or surprises. The team was courteous, respectf They were upfront and honest with all pricing, providing written numbers shortly after asking—no games or surprises. The team was courteous, respectful of my time, and extremely knowledgeable about both the cars and financing options. No pushy sales tactics—just a genuine effort to ensure I was comfortable with my decision. They took the time to answer all my questions thoroughly. If you're looking for a smooth, stress-free car-buying experience, I highly recommend them! More

by Jackie

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: ISA Romero

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Feb 20, 2025 -

D'Arcy Hyundai responded

Ms. Jackie, Thank you so much for your kind words and glowing review! We are thrilled to hear that you had such a fantastic experience at D'Arcy Hyundai. Our team strives to provide upfront, honest, and transparent service to all our customers, and we are glad to know that we met your expectations. It's wonderful to hear that our team was able to make your car-buying experience smooth and stress-free. We take pride in ensuring that our customers are comfortable with their decisions and that all their questions are answered thoroughly. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905

November 29, 2024

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Employee Rating

D’Arcy Hyundai is a professional dealership with outstanding customer service. They were approachable, knowledgeable, and honest in working with us and we are comfortable in recommending them to fam outstanding customer service. They were approachable, knowledgeable, and honest in working with us and we are comfortable in recommending them to family and friends. More

by Laura Klima

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lauren Gall, Hannah Kirchner

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Dec 07, 2024 -

D'Arcy Hyundai responded

Thank you so much for your kind words and feedback. We appreciate you taking the time to share your D'Arcy Difference with our online community. We do everything possible to ensure you have a smooth an easy transition from the comfort of your home to ours. It is important to us that you not only find a vehicle you really would like to own but also enjoy your vehicle shopping experience. We are happy you we able to do both. Congratulations on your New Vehicle. Isa Romero - Public Relation Manager D'Arcy Hyundai (815) 725 - 5200

October 26, 2024

Dealership Rating

Employee Rating

Very helpful and very smooth experience. Friendly, professional staff from the salesman to the finance staff. Friendly, professional staff from the salesman to the finance staff. More

by amandav5

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Blumhardt

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Nov 09, 2024 -

D'Arcy Hyundai responded

Thank you so much for taking the time to rate us 5-Stars. We appreciate you taking the time to share your feedback with our online community; we are glad everything went as well as expected while you were here with our sales team. Thank you for your kind words and allowing us the pleasure of working with you. Congratulations on your new vehicle. Isa Romero - Public Relation Manager D'Arcy Hyundai (815) 725-5200

October 16, 2024

Dealership Rating

Employee Rating

The whole experience was so easy. Everyone we dealt with was so helpful and willing to go that extra mile to make sure we got what we wanted. Everyone we dealt with was so helpful and willing to go that extra mile to make sure we got what we wanted. More

by David

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jordan Vargas

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Oct 21, 2024 -

D'Arcy Hyundai responded

Thank you so much for taking the time to rate us 5-Stars. We truly appreciate your business and rating. If there is anything more that we can do for you, please let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

September 20, 2024

Dealership Rating

Employee Rating

Excellent customer focus & service. Have been doing business with D'Arcy Motors since early 90's and they have never had a problem meeting or exceeding my expectations. Have been doing business with D'Arcy Motors since early 90's and they have never had a problem meeting or exceeding my expectations. More

by j

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lauren Gall, Joe Blumhardt, Vanessa Alarcon

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Sep 27, 2024 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience with our online community. We appreciate your continuous business, loyalty and feedback. If there is anything more that we can do for you, please don't hesitate to let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 19, 2022

Dealership Rating

Employee Rating

Was very happy with my Salesman. My 2nd vehicle i purchased. Will see how service turns out. Will Recommend to family and friends. My 2nd vehicle i purchased. Will see how service turns out. Will Recommend to family and friends. More

by lilabner119

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Campobasso, Francisco Medina, Matthew Sonneman

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Mar 31, 2022 -

D'Arcy Hyundai responded

Thank you so much for your feedback. We appreciate your business and loyalty. We are glad you continue to be a part of our D'Arcy Hyundai family and continue to allow us the privilege of serving you. Thank you and Congratulations on your new vehicle! Isa Romero- Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 09, 2022

Dealership Rating

Employee Rating

Kept me updated throughout the buying process and delivered a very professional and courteous customer experience. delivered a very professional and courteous customer experience. More

by Dblduece

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: ISA Romero , Mike Campobasso

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Mar 31, 2022 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your feedback; we are glad everything went as well as expected while you were here. If there is anything that we can do for you in the future, whether it's for sales or service please let us know. Congratulations on your new vehicle. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

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