Raul Ayala | Page 29

Excellent This is our second purchase at Walters Mercedes and We couldn’t be happier here the customer is definitely right they’ve exceded our expectations our This is our second purchase at Walters Mercedes and We couldn’t be happier here the customer is definitely right they’ve exceded our expectations our wish list was fulfilled 100% and received a great deal we are definitely recommending their service. More

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AMAZING service from Raul Ayala had the car ready for test drive he took the time to explains every detail, he also showed us a C300 we also test drive, and h service from Raul Ayala had the car ready for test drive he took the time to explains every detail, he also showed us a C300 we also test drive, and his words"what ever makes you happy" make me decide to buy the C300, I can not be happier, thank you so much Raul for you time and made this experience easy. More

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Great customer service Raul answered all the questions we had. He was very friendly. He made the process to buy Mercedes so easy. We love our Mercedes. Our experience at Wal Raul answered all the questions we had. He was very friendly. He made the process to buy Mercedes so easy. We love our Mercedes. Our experience at Walters was great! More

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A New Car Experience in Buying a Used Car Raul Ayala reached out to us after we inquired about a used SLK. But Raul went beyond our usual car salesman experience. He sent us a fresh video of t Raul Ayala reached out to us after we inquired about a used SLK. But Raul went beyond our usual car salesman experience. He sent us a fresh video of the SLK we had interest in, showing details that were not in the on-line ad for the car. We are located one and a half hours drive away, so his video and openness to our questions ahead of time made the drive to Walters very worth while. Small details were brought to light just as in new car sales. Nothing was overlooked. We were treated with excellent quality. And then dealing with Ari in the finance department was a continuation of that quality experience. Excellent Dealership in our opinion and we will return for our future auto needs. More

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Excellent and comprehensive service Raul offers excellent service to his customer, he always makes sure that the customers understand him and tries to get best deal for his customers. De Raul offers excellent service to his customer, he always makes sure that the customers understand him and tries to get best deal for his customers. Definitely would recommend him to my other friends. More

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Great Experience! Met Raul the second I entered the dealership and told him exactly what I was looking for. He proceeded to show me the vehicles and walked me through t Met Raul the second I entered the dealership and told him exactly what I was looking for. He proceeded to show me the vehicles and walked me through their various features and differences. I was very comfortable with him, he listened to what I was worried about and reassured me that we’d be able to find a price point that worked. It was a great experience. More

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Great service and staff My sales person, Raul, was very professional and respectable. He was able to help me find a selection of cars within my desired price range. I was abl My sales person, Raul, was very professional and respectable. He was able to help me find a selection of cars within my desired price range. I was able to test drive them in order to find the exact car I was looking for. After deciding on a car, he helped me understand the loan process and was able to answer all of my questions. After I bought my car, he even assisted me in dropping of my rental car. Excellent service and I am happy with my purchase! More

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Raul the salesman was energetic and helpful- This is my third car purchase from Walters, the service is great as is the customer care. Raul was my salesman and was very helpful during and after t This is my third car purchase from Walters, the service is great as is the customer care. Raul was my salesman and was very helpful during and after the transaction. I would highly recommend him. More

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A Mercedes type experience Mercedes is renowned for quality and service. Andrew and Raul exemplify all that is Mercedes Benz. We bought a new GLC300 from Andrew in January 2017. Mercedes is renowned for quality and service. Andrew and Raul exemplify all that is Mercedes Benz. We bought a new GLC300 from Andrew in January 2017. THAT car was cursed with 3 fender benders in the first 6 months before someone finally ran a red light and sent it to the scrap yard. My first thought was to reconnect with Andrew Wagner to replace it with a new one. We told him our needs and wants and he located the vehicle for us in, of all places, the port of LA. It has just gotten off the boat and still had not been prepped for delivery to a dealership. Andrew dispatched a Walter's employee to retrieve our new GLC and brought it to the dealership. The next day all we had to do was show up, sign some papers with Julio, and my wife was on her way in her new car. Raul helped her to pair her cell phone with the car and, because she was already familiar with the controls on the car, she was on her way. It could NOT have been made any easier by anyone involved. Julio even arranged to have our extended warranty and prepaid maintenance contracts assigned to the new vehicle. I'd say we spent a TOTAL of 90 minutes inside the dealership which is a record in all of our 30 years experience in purchasing vehicles. Andrew made it happen for us. We will be buying more new Mercedes in the future and look forward to dealing with Walter's MB and Andrew Wagner. THANKS Andrew for a wonderful experience! More

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Purchase used/new Mercedes, Raul Ayala was excellent! Walters again provided premier service. Raul Ayala was knowledgeable, professional and so courteous. We would recommend his service to all, knowing th Walters again provided premier service. Raul Ayala was knowledgeable, professional and so courteous. We would recommend his service to all, knowing their experience would be as pleasant. Thanks again! Finance Representative was also top-notch, excellent. More

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