Ray McKnight
Ray McKnight at Sands Chrysler Jeep Dodge RAM

Ray McKnight

Service Manager

Sands Chrysler Jeep Dodge RAM

501 N West End Blvd
Quakertown, PA 18951

Contact Me
4.7
240 Reviews

Dealership Experience

18 yrs, 4 mos

Industry Experience

23 yrs, 10 mos

4.7

240 Reviews

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240 Reviews of Ray McKnight

December 13, 2025

Dealership Rating
Employee Rating

Very professional, accommodating to the customer, courteous and very knowledgeable and able to perform any and all jobs. More

by reed.anthony19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Lexi Montero

Dec 14, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you for recognizing our team's professionalism and knowledge. We're glad to assist with any service needs. Sands Chrysler Jeep Dodge appreciates your feedback.

December 06, 2025

Dealership Rating
Employee Rating

I've been a customer of the dealership since 2019. Everyone there is always courteous, professional and helpful with any questions or concerns I may have with my vehicle. More

by Kimmieanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield

Dec 06, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you for being a loyal customer since 2019. We appreciate your kind words about our team's professionalism and support at Sands Chrysler Jeep Dodge. We're here whenever you need us.

December 03, 2025

Dealership Rating
Employee Rating

Nice place to solve all my problems. Fast and easy. The service is also nice. More

by zhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you for recognizing our fast and easy service at Sands Chrysler Jeep Dodge. We appreciate your feedback and are here whenever you need assistance.

November 30, 2025

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Employee Rating

2014 Dodge Grand Caravan. Seems the service department can't fix the problem. I provided them with all the issues and details on what needs fixing. Especially the tailgate. W More

by Robert Mann
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Amy Mansfield

November 18, 2025

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Ak4b r 4jri Dr jrirj4 n ir4v fu thought fetching to do btk I d21 no 3 kv do More

by franny0523
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 19, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you for the five-star rating! The team looks forward to working with you again! – Sands Chrysler Jeep Dodge Ram

November 14, 2025

Dealership Rating
Employee Rating

Dealing with a leak on back gladiator window - they found source of leak and ordered part within hour. Covered under warranty. Excellent service from when you pull in to when you leave. More

by scottrgehringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2025

Sands Chrysler Jeep Dodge RAM responded

Scott, thank you for sharing your experience! We appreciate your business and we’re happy to hear you were so well taken care of by the Sands Chrysler Jeep Dodge Ram team.

November 10, 2025

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Employee Rating

The dealership waiting area is very clean. The workmanship is excellent. everyone is pleasant to work with. More

by robertallem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2025

Sands Chrysler Jeep Dodge RAM responded

We appreciate your kind words about our clean facility and skilled workmanship. Our team at Sands Chrysler Jeep Dodge strives to maintain a positive experience for all. Thank you for sharing your feedback.

November 08, 2025

Dealership Rating
Employee Rating

Unprofessional service department: poor communication, no empathy, delays, dismissive management, and disregard for customers’ time. More

by slc8675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lexi Montero, Karina Harmony

Nov 09, 2025

Sands Chrysler Jeep Dodge RAM responded

Hello, We appreciate you sharing your feedback with us, and I would like to speak with you and learn more about the level of communication and customer care you received from our Service Team. At your earliest convenience, please send me an email with your preferred method of contact so we may discuss this in greater detail. Sincerely, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

November 07, 2025

Dealership Rating
Employee Rating

Every time I bring my truck to this RAM dealer, the service is never completed the first time. I always have to call to check on the job, and the truck ends up staying there much longer than they promi More

by M&Z Seasonal Landscaping INC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 08, 2025

Sands Chrysler Jeep Dodge RAM responded

Hello, I appreciate you taking the time to share your feedback. I would like the opportunity to discuss your experience with our Service Team regarding the repairs performed on your truck, the time taken, as well as the level of customer service and communication you have received. Would you mind sharing your preferred contact information via email? I look forward to speaking with you soon. Best, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

November 05, 2025

Dealership Rating
Employee Rating

Truck was done when promised… for a simple over priced battery change. Arranged a ride and drove out of my way to pick up vehicle. Dealer initiated Electronic communication was useless. Will not be using More

by krotz31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 06, 2025

Sands Chrysler Jeep Dodge RAM responded

Hello, We appreciate you sharing your feedback with us. I would like to speak with you about the total cost of your recent appointment with our Service Team, as well as the level of communication you received. Whenever you can, please send me an email with your best method of contact so we may discuss this. Sincerely, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

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