Ray McKnight
Ray McKnight at Sands Chrysler Jeep Dodge RAM

Ray McKnight

Service Manager

Sands Chrysler Jeep Dodge RAM

501 N West End Blvd
Quakertown, PA 18951

Contact Me
4.7
219 Reviews

Dealership Experience

18 yrs

Industry Experience

23 yrs, 6 mos

4.7

219 Reviews

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219 Reviews of Ray McKnight

August 18, 2025

Dealership Rating
Employee Rating

Amy was great and the tech did a great job. It didn't take long for the service to be done. More

by drb4154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield , Kenny Carifi

August 18, 2025

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Employee Rating

It's always been professional and pleasant to deal with the dealership. Everyone is very nice. More

by Rayrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Karla Stark

Aug 19, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience with Sands Chrysler Jeep Dodge. We are pleased to hear that our team has consistently provided professional and pleasant service.

Aug 19, 2025

Rayrob responded

I have bought a truck and car every 3 to 5 years from many dealerships. Sands has been by far the best dealership that I have done business with.

August 16, 2025

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Employee Rating

Good sevice they took time telling me about the car. they were all friend. fast More

by MRCHECKS
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 17, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you for your feedback. Our team at Sands Chrysler Jeep Dodge is glad to know you appreciated the service and friendliness.

August 14, 2025

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The fastest service I've ever got! The oil change and wheel problem fix in less than two hours. So fast and smooth! More

by zhu
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Lexi Montero , Kenny Carifi

Aug 14, 2025

Sands Chrysler Jeep Dodge RAM responded

We're glad to hear that you had a smooth and fast experience with the oil change and wheel service. Thanks for choosing Sands Chrysler Jeep Dodge.

July 30, 2025

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Fast and friendly service. We always enjoy visiting the dealership and speaking to the friendly staff. More

by Ja182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Lexi Montero , Kenny Carifi

Jul 30, 2025

Sands Chrysler Jeep Dodge RAM responded

We appreciate your kind words. We’re glad to hear you enjoy visiting Sands Chrysler Jeep Dodge and interacting with our team.

Jul 31, 2025

Sands Chrysler Jeep Dodge RAM responded

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July 28, 2025

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The service advisor levi is awesome and so is Ryan Davis mechanic and they are the only reason I go there! More

by 1979sarge
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lexi Montero

Jul 31, 2025

Sands Chrysler Jeep Dodge RAM responded

We're grateful you've had a positive experience with our team at Sands Chrysler Jeep Dodge. Thanks for being a loyal customer.

July 16, 2025

Dealership Rating
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Service department was great as always. Truck was done ahead of schedule with no drama. More

by Uucllc
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield

Jul 17, 2025

Sands Chrysler Jeep Dodge RAM responded

We're glad your experience with our service department was positive. Thank you for sharing your feedback and trust in us at Sands Chrysler Jeep Dodge.

July 16, 2025

Dealership Rating
Employee Rating

The dealership as a whole is great and the Service Department is exceptional. Amy always takes the time to answer your questions and go over the invoice. More

by hogwild03
Service Price Transparency
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Recommend Dealer
Yes
Jul 16, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you so much for the kind words! We’re thrilled to hear you’ve had such a great experience with our dealership and that Amy continues to provide exceptional care. We’ll be sure to share your feedback with her and the Service Department team—they’ll be so glad to hear it! Thank you, Dave Labar General Manager

July 10, 2025

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Employee Rating

Very satisfied with the service very satisfied with the customer service it is silly to have someone write 15 words More

by KENCARIFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Lexi Montero , Kenny Carifi

Jul 10, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you for your positive feedback. We appreciate your support, and we're glad you're satisfied with the service at Sands Chrysler Jeep Dodge.

July 09, 2025

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Employee Rating

I have been an avid Jeep owner for nearly four decades; obviously, I love the brand and until recently experienced superb service. My husband and I tried in vain to rectify our unsatisfactory outcomes by d More

by ellehanks
Recommend Dealer
No

Other Employees Tagged: Dave LaBar, Lexi Montero

Jul 16, 2025

Sands Chrysler Jeep Dodge RAM responded

Hi Elle, Thank you for taking the time to share your experience. First and foremost, we want to sincerely apologize for the frustration and disappointment this situation has caused you and your husband. As longtime Jeep owners, your trust in both the brand and our dealership means so much, and it’s clear we fell short of the level of care and communication you deserved. We deeply regret the lack of follow-through regarding the hitch cover and the incomplete service issue, as well as the challenges you faced trying to get answers. We understand how discouraging this must have been, especially after many years of positive experiences. Please know this is not the standard we strive to uphold, and your concerns have been shared with our leadership team so that we can address them properly and prevent situations like this from happening again. Thank you, Dave Labar General Manager

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