Ray Snapp
Ray Snapp at Byers Mazda
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Ray Snapp

Mazda Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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5.0
13 Reviews

Dealership Experience

6 mos

Languages Spoken

English English

5.0

13 Reviews

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13 Reviews of Ray Snapp

April 19, 2024

Dealership Rating
Employee Rating

Very helpful. From our first in person encounter with Ray, John’s time and effort to make sure we were well informed and Jeff for his financial input! Not to menti More

by Mghamilton5
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

Apr 19, 2024

Byers Mazda responded

Thank you so much for your kind words and recommendation, we are thrilled to hear that you had a great experience with our team at Byers Mazda! Ray, John, and Jeff are truly committed to providing excellent service and ensuring our customers are well-informed during their car-buying journey. We appreciate your feedback and hope to see you again in the future! Happy driving.

April 15, 2024

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An amazing small clean dealership, people are welcoming and easy to talk to, and answer all the questions and without pressure. More

by Oleksandr S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2024

Byers Mazda responded

Thank you for your kind words and 5-star review, we greatly appreciate your feedback! It's always a pleasure to hear that our dealership and team made a positive impression on our customers. We strive to create a welcoming and pressure-free environment for our customers, ensuring that all questions are answered. Thank you for choosing Byers Mazda, it was an honor to serve you. We look forward to seeing you again in the future!

March 19, 2024

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Ray was great was a super busy Saturday when we came in, he went above and beyond to make sure we had an answer to every question. Ray made sure we felt at home and kept us on the loop the whole time from t More

by sararandall5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

Byers Mazda responded

Thank you for taking the time to review your experience at Byers Mazda, we truly appreciate it! We are thrilled to hear that Ray went above and beyond to make sure you had all of your questions answered. Providing excellent customer service is our top priority and we are delighted that Ray made you feel right at home. Thank you again for choosing Byers Mazda, we hope to see you again soon!

March 06, 2024

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Ray was very helpful and got a great deal for us. I’m so happy for that. He made sure we know each and every detail and always clarified any doubts we had even after the delivery. Other employees are More

by praneethakotikalapudi1098
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Byers Mazda responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that your car-buying process was such a positive one and that our staff, especially Ray, were able to get you a great deal. We strive to make sure all our customers feel confident in their decision and receive top-notch customer service throughout the process. Thanks for choosing Byers Mazda and giving us the opportunity to serve you!

February 26, 2024

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Very positive experience. Sales team was knowledgeable and polite. I showed up just to look at a car and drove away in a new car. Never felt any pressure to spend more than I More

by Nancymoore23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Brien, John Bechtel, Russell Wilson , Gage Schroeder, Amanda Trout

Feb 27, 2024

Byers Mazda responded

Thank you for taking the time to leave a review of your recent experience at Byers Mazda! I am delighted to hear that our knowledgeable and polite sales team made your car-buying experience a positive one. We are so thankful for your continued loyalty as a third-time customer and we look forward to assisting you in the future, should you ever need another vehicle. Thank you again for your recommendation and trust in us!

February 20, 2024

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I got a very good deal on CX-30. Ray Snapp was very helpful and gave all the details and info about the offers going on. His expertise and guidance made the decision-making process s More

by anju
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Waddell

Feb 21, 2024

Byers Mazda responded

Thank you for taking the time to share about your experience, Anju! We're thrilled to hear that Ray was able to make your decision-making process stress-free and provide expert guidance throughout the transaction. It's also wonderful to know that our offer of continued support even after delivery was valuable. We appreciate your business and look forward to serving you again in the future!

February 12, 2024

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Excellent service from Ray Snapp. I felt respected and was educated on all the various models they offered. I bought a CX-5 Premium and am very happy with it. They are very busy on Sa More

by BuckeyeGina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 15, 2024

Byers Mazda responded

Thank you so much for choosing Byers Mazda and for sharing your positive experience, Ray. We are delighted to hear that you felt respected and educated throughout the process. Providing exceptional customer service is one of our top priorities and it is great to know that we exceeded your expectations. We are also thrilled to hear that you found the perfect vehicle in our CX-5 Premium. Our team takes great pride in helping each customer find the right fit for their needs. Thank you for recommending us and we look forward to seeing you again soon at our dealership.

February 04, 2024

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Very clean store. Great location. Staff was friendly, courteous, and helpful. Ray was well informed and easy to work with. More

by tim.perrine51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2024

Byers Mazda responded

Thank you for taking the time to share your experience at Byers Mazda, we are happy to hear that you found our store clean and staff friendly. We strive to provide a pleasant and efficient shopping experience for all of our customers. We greatly appreciate your kind words about Ray, our knowledgeable and helpful team member. It is our goal to make sure every customer feels comfortable and confident when making their purchase decisions. We hope to see you again soon at Byers Mazda!

January 28, 2024

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Ray was honest & trustworthy. Couldn't ask for more. Was not a "xx" artist which I have run into numerous times in the auto business. More

by gbtracyjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

Byers Mazda responded

Thank you for your kind review, and for taking the time to share your experience at Byers Mazda. We are so glad that Ray exceeded your expectations and provided you with honest and trustworthy service. Our team takes great pride in providing top-notch customer service and it sounds like Ray did just that! It was a pleasure having you as our guest, and we look forward to welcoming you back in the future. Thanks again!

January 28, 2024

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Employee Rating

First class service from the salesman to the service team. No pressure sales and very helpful service team. More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2024

Byers Mazda responded

Thank you for taking the time to leave us a review, Susan. We are so glad to hear that our team provided you with first class service both during the sales process and in our service department. At Byers Mazda, we believe in providing our customers with a pressure-free and helpful experience. It's wonderful to hear that this resonated with you during your visit. We truly value your business and thank you for choosing Byers Mazda. We look forward to serving you again in the future!

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