Russell Wilson
Russell Wilson at Byers Mazda
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Russell Wilson

Mazda Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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5.0
23 Reviews

Industry Experience

49 yrs, 1 mo

Languages Spoken

English English

5.0

23 Reviews

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23 Reviews of Russell Wilson

September 13, 2024

Dealership Rating
Employee Rating

The Byers Mazda sales team is dedicated to customer service. I called Byers Mazda on a Friday afternoon when I could not start my vehicle while traveling. The service department was closed, but Russe More

by Cindy
Recommend Dealer
Yes

August 22, 2024

Dealership Rating
Employee Rating

Russell Wilson was very helpful. It seems to be an honest and trustworthy dealer. I will continue to service my new vehicle there. More

by alexmack720
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

August 10, 2024

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Every owes on we dealt with were very kind. I believe Russell went above and beyond going over all that I needed to know about my car. More

by darflinn
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 12, 2024

Byers Mazda responded

Thank you for the 5-star review, we are so happy to hear that you had a positive experience with our team at Byers. We take pride in providing excellent customer service and making sure our clients feel cared for. Russell will be thrilled to hear your feedback - he truly goes above and beyond for our customers. Thank you for choosing Byers, we look forward to serving you again in the future!

August 06, 2024

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Ryan Snapp is undoubtedly the best dealer I have ever encountered. His exceptional attitude and unparalleled professionalism truly set him apart. More

by lize7730
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 06, 2024

Byers Mazda responded

Thank you for taking the time to write such a complimentary review. Our team at Byers is dedicated to providing exceptional service and we're delighted to hear that Ryan Snapp stood out during your experience. We pride ourselves on delivering unparalleled professionalism and it's fantastic to know that our efforts are appreciated by our customers. We'll be sure to share your kind words with Ryan and the rest of our team. Thank you for choosing Byers and we look forward to providing you with exceptional service in the future.

August 02, 2024

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Great experience, knowledgeable staff and they were quick about getting all the paperwork done for my new vehicle purchase. Trade-in process was also a breeze! More

by buchanantr06
Sales Price Transparency
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Recommend Dealer
Yes
Aug 05, 2024

Byers Mazda responded

Thank you for choosing Byers for your vehicle purchase and taking the time to share your experience! We're thrilled to hear that our knowledgeable staff and efficient process made your experience a breeze. Our goal is always to make car buying as easy and stress-free as possible, so we appreciate your feedback. Thank you again for choosing Byers and we hope you enjoy your new vehicle!

August 01, 2024

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I worked with Russell who was very helpful, and helped me find just what I was looking for. More

by Rentenbergm
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Recommend Dealer
Yes

July 29, 2024

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Russell Wilson and Byers Mazda worked with me to find the spec and color of vehicle I was searching for. More

by scott
Purchase Time
Recommend Dealer
Yes
Jul 30, 2024

Byers Mazda responded

Thank you for choosing Byers Mazda and leaving us a 5-star review, Russell! We are thrilled to hear that we were able to help you find the exact vehicle you were searching for. Our team is dedicated to providing excellent service and finding the perfect match for our customers. We appreciate your feedback and hope to see you again in the future!

July 06, 2024

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Were able to order the vehicle I wanted and ke I’ll pt me updated during the process. More

by Bfdearth67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Waddell

Jul 09, 2024

Byers Mazda responded

Thank you for choosing our dealership for your vehicle purchase. We are delighted to hear about your positive experience with us, and we are pleased that we were able to order the exact vehicle you wanted. It's always our goal to keep our customers updated throughout the buying process, so I'm happy to hear that we succeeded in doing so for you. We appreciate your business and value your feedback. If there is anything else we can do for you or if you have any further comments, please don't hesitate to reach out. We are here to make sure your ownership experience is as enjoyable as possible.

July 04, 2024

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Amazing and easy lease of a new car, which is rare! All of the people we worked with at this dealership were more than helpful. Russell, our salesperson, made sure he found the car my daughter wanted a More

by wmcpherson
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tim Waddell

July 02, 2024

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Employee Rating

I loved my experience at Byers Mazda! John, Josh, Jeff, and Russell were extremely helpful and efficient during my time there. I felt very taken care of and was able to find the perfect c More

by maria
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Waddell , John Bechtel, Josh, Tristan, Jeff

Jul 03, 2024

Byers Mazda responded

Thank you for taking the time to leave such a glowing review, and for choosing Byers Mazda for your car-buying needs! We are thrilled to hear that John, Josh, Jeff, and Russell provided such excellent service and helped you find your perfect vehicle. Our team takes great pride in their knowledge and commitment to our customers' satisfaction. Congratulations on your new car, and we look forward to seeing you again in the future!

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