Ray Stark | Page 14

Michele holt was amazing I will tell everyone I know that I had a easy no hassle experience getting my truck at fort’s Toyota everybody I dealt with was very nice and helpful I had a easy no hassle experience getting my truck at fort’s Toyota everybody I dealt with was very nice and helpful More

Report | Print

The Experience was wonderful, quick and easy and they worked with me through the whole process. worked with me through the whole process. More

Report | Print

Really appreciate everything y’all did to make my out of State purchase go so easy. Thanks GBoone State purchase go so easy. Thanks GBoone More

Report | Print

Eric and Chad have always had my back when I bring either one of our cars in for service. one of our cars in for service. More

by bobmyers2519 Verified Customer Verified Customer

Report | Print

I got no response from this email to the dealer. Mr. Fort, I’m contacting you as I purchased a 2022 Tundra from your dealership on Tuesday. I’m very disappointed how my financing was handled Mr. Fort, I’m contacting you as I purchased a 2022 Tundra from your dealership on Tuesday. I’m very disappointed how my financing was handled and the inaccurate information I was provided. I am a very qualified buyer and I was presented with a rate of 3.5% for 60 months from Ray. I shared with him that I was aware Toyota was offering 2.49% for 60 months. He informed me that I would be at 4% if I used TFS financing. I tried to look online at the published advertising from Toyota and couldn’t get cell service at the dealership. Ray promised me over and over that Toyota didn’t offer that rate. He was more concerned with encouraging me to refinance and as I said I’m very qualified and don’t need to refinance a car. Sadly, I took his word. After I left the dealership I verified the published rate from Toyota and its clear I was lied to and ethically that is a problem for me. I have been in the car business for years. I know the game. I know the incentives that can be made on loading the rate. But when a buyer has knowledge about the manufactures incentives and is lied to that’s a problem for me. That is not acceptable. I gave your dealership a $2,000 discount on my trade because I was happy to get the 2022 Tundra (based on Carmax value of $27,000). I don’t need to be ripped off and lied to on the financing side. I’m asking that you pull the financing in place today and we redo the paperwork with TFS per the below rate. Or if you prefer to adjust my trade value ACV by $1,380. (this is the additional interest ill pay based on the higher rate). I’m sorry for this email and I look forward to a positive outcome from you. You’re welcome to call me on my cell anytime today. More

Report | Print

Took a while to get the truck, but was well worth it. They really tried to get it as soon as it was possible! They really tried to get it as soon as it was possible! More

Report | Print

Received satisfactory work as i always do, cant say enough for the staff.. keep up the good work! enough for the staff.. keep up the good work! More

by marty91111 Verified Customer Verified Customer

Report | Print

Helpful. N polite. Very professional. Good job.thank you for all the help.love the car N polite. Very professional. Good job.thank you for all the help.love the car More

by BECCAMARSHALEK Verified Customer Verified Customer

Report | Print

Ray and Eric took very good care of me. I would recommend Fort’s Toyota to anyone that’s interested in buying a new vehicle. Thanks guys!! I would recommend Fort’s Toyota to anyone that’s interested in buying a new vehicle. Thanks guys!! More

by Toyota2022 Verified Customer Verified Customer

Report | Print

Very helpfull as we worked through trying to decide which new vehicle might work best for us. Made multiple trips to look vehicles over that were available to drive. new vehicle might work best for us. Made multiple trips to look vehicles over that were available to drive. More

by choclab11902 Verified Customer Verified Customer

Report | Print