Rayann Church | Page 3

Service is wonderful. The waiting area is comfortable and refreshments are free or reasonable, depending on your preference. The waiting area is comfortable and refreshments are free or reasonable, depending on your preference. More

by UNCLEBLIVE Verified Customer Verified Customer

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Frank went above and beyond, he was great! He answered all my questions and concerns and communicated with me throughout the process. Thank you He answered all my questions and concerns and communicated with me throughout the process. Thank you More

by colemail Verified Customer Verified Customer

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Hello. I'd like to tell you that my experience with you has been the most horrible I've ever had. I have a Ford F-150, a Ford Explorer, and this Ford Escape I'd like to tell you that my experience with you has been the most horrible I've ever had. I have a Ford F-150, a Ford Explorer, and this Ford Escape, which I went to your service center for. That car threw an Overheating Protection code, and according to your mechanics, the engine was damaged and needed to be replaced. That was my only solution, and it cost approximately $15,000. To my amazement at the care given to that car, I took it to my local mechanic, and after performing a diagnostic, he discovered it was only the temperature sensor that was damaged. He proceeded to replace it, and effectively, nothing more. He charged me $180 and solved my problem, less than what I paid you for your terrible service, which could not be further from the truth. My car is running perfectly, just like the first day I bought it. I don't understand how a dealer of a brand that is supposed to be a specialist can't give a correct diagnosis and only tries to scam their customers into replacing an engine in a car that isn't actually damaged. I've been a fan of the Ford brand, but because of negligence and poor service like the one I've received, you lose customers. More

by Miller Salazar Verified Customer Verified Customer

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A good dealership was good. They saw to all my needs on the truck and got me in and out in A. It's a reasonably good amount of time They saw to all my needs on the truck and got me in and out in A. It's a reasonably good amount of time More

by IRDGAS69 Verified Customer Verified Customer

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Rayann was very helpful, courteous and professional. She made my recall service super easy. Ford of PR is lucky to have her as a member of their service team. She made my recall service super easy. Ford of PR is lucky to have her as a member of their service team. More

by jasonp.jones Verified Customer Verified Customer

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The. Service was excellent. I asked them the to check the window washers as I could not get them to work. They explained how the window washer was activ Service was excellent. I asked them the to check the window washers as I could not get them to work. They explained how the window washer was activated and topped off the washer fluid. Their actions were promt and respectful, I appreciate their attitude and help as I am ninety two years old . More

by cwoleith Verified Customer Verified Customer

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Great service, they did everything i needed, very professional all services they did was great professional all services they did was great More

by EMADJOHN Verified Customer Verified Customer

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Bad management has changed n Rsyna told me she was service manager they had my truck 2 days n when returned nothing was done as explained service manager they had my truck 2 days n when returned nothing was done as explained More

by savellifamily Verified Customer Verified Customer

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Had great service today and I would rectanhommend you to friend for them to use friend for them to use More

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I called with a request to get a problem serviced the same day. They got me in quickly and fixed the issue and had me back on the road again. same day. They got me in quickly and fixed the issue and had me back on the road again. More

by john.gory Verified Customer Verified Customer

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