Raymond Montes
Raymond Montes at Garcia Subaru North

Raymond Montes | Page 17

Manager

Garcia Subaru North

6401 San Mateo Blvd NE
Albuquerque, NM 87109

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4.9
194 Reviews

I have been in the car business since 1999. Subaru is my second job in the industry. I will never forget the commitment I am asking customers to make with their hard-earned money. Anyone that walks through our doors will be treated like guest in my own home. I often have told customers that I have a great view of the American Dream playing itself out in our showroom: people of every diversity with the only common denominator being hard work.

Industry Experience

26 yrs, 11 mos

Languages Spoken

Spanish Spanish

4.9

194 Reviews

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194 Reviews of Raymond Montes

October 22, 2019

Dealership Rating
Employee Rating

Ray is awesome!!! Ray was great from the first time we walked into the dealership. He was very knowledgeable,helpful, friendly and professional. He made the process ver More

by leenybella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2019

Garcia Subaru North responded

Nothing makes us happier than hearing from our wonderful customers, thank you! We’re thrilled to hear that Ray was able to take such great care of you, and we can’t wait to share your kind words with him! Until we see you next, thanks again for your review, and take care!

October 10, 2019

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Ray and the whole Subaru team are amazing! This is my second car I have purchased through the Garcia dealerships. Everyone I dealt with was friendly, responsive and extremely flexible. I live i More

by Paige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aubry Padilla, Michael Clow

Oct 15, 2019

Garcia Subaru North responded

Paige, thank you for this amazing review, and for continually choosing Garcia Subaru! We strive to exceed our customers’ expectations by providing service and care they won’t find anywhere else, and your review lets us know we were able to do just that! We wish you all the best in your new car and hope your dog enjoyed the treats! Thanks again, and take care!

October 09, 2019

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Employee Rating

Ray Montes is not only a great salesman but also a great person who takes the time to get to know you as a person while being very professional. He took extra time on several occasions to explain the functi More

by Jane
Recommend Dealer
Yes
Oct 15, 2019

Garcia Subaru North responded

We’re thrilled to hear that you enjoyed your car-buying experience, and that Ray was able to earn your 5 stars with dedicated and professional service! Your feedback is greatly appreciated and we’ll be sure to pass along your compliments to Ray! From our entire team, thank you, and we look forward to serving you in the future! https://www.dealerrater.com/dp/43348/reviews#

September 26, 2019

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An entirely positive new-Subaru purchase experience Purchasing our new Subaru at Garcia Subaru North was a positive experience from beginning to end. Raymond Montes was very knowledgeable and helpful an More

by LANDERAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2019

Garcia Subaru North responded

We’re thrilled to hear that Raymond and the rest of the team were able to deliver a wonderful car-buying experience! We look forward to having many more opportunities to continue providing you with 5-star care, and until we see you again, take care and thank you so much!

September 25, 2019

Dealership Rating
Employee Rating

Great service at Subaru North Everyone was very helpful and friendly at your dealership. Raymond was a very attentive and so knowledgeable. Tory in finance was a sweetheart and ver More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aubry Padilla , Tory

Sep 30, 2019

Garcia Subaru North responded

Hello Kim and thank you for the amazing review and recommendation! We’re proud to have a team of professionals who are dedicated to ensuring our customers experience the utmost level of care and service, and we’ll be sure to share your compliments with them! Until next time, we wish you all the best and thanks again!

September 24, 2019

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Employee Rating

Responsiveness I texted Raymond saying I was in the market for a new car, Raymond himself responded to my text in about 3 minutes! Loved that! He had a black Subaru More

by Diane Beserra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aubry Padilla

Sep 25, 2019

Garcia Subaru North responded

Congratulations on the new car, Diane! We couldn’t be happier to hear that you enjoyed your car-buying experience with us and that Raymond was able to earn your 5 stars with quick, dedicated service! Your feedback is much appreciated and we can’t thank you enough for the great rating! We look forward to serving you for many years to come, and from our entire team, welcome to our Subaru family!

September 18, 2019

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Car is great and service is great Everything went well. He cares if I’m happy with the car. And he followed up to teach me about the various functions and new features of the vehicle More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2019

Garcia Subaru North responded

At Garcia Subaru North, nothing is more important than ensuring our customers are satisfied! From point of purchase and beyond, you can be confident that you’ll always receive 5-star service from our team! We’re thrilled to hear you’re enjoying your new vehicle and look forward to seeing you soon during your first maintenance visit. Until then, take care and thank you, Tim!

September 01, 2019

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Employee Rating

Extremely pleasant Raymond explained the Subaru Outback to us and it did fill our needs for two walkers and other medical equipment. After driving it we were convinced w More

by Darrk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Torie, she was wonderful.

Sep 10, 2019

Garcia Subaru North responded

We can’t thank you enough for sharing your experience with us here! We’ll be sure to let Raymond know he did an excellent job, and we look forward to continuing that 5-star care when you stop in for your first service visit! Until then, take care and thanks so much!

August 25, 2019

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Excellent Service Excellent dealership leadership. Ray Montes took the time to understand our needs. He explained everything in detail above and beyond any other Sales More

by R & B Serna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Clow

Aug 28, 2019

Garcia Subaru North responded

This is exactly what we love to hear––our customers enjoying professional service throughout their car-buying experience! We’re incredibly grateful to receive your review and recommendation and will be sure to share your compliments with Ray! We hope to see you again soon for another 5-star visit and until then, thank you and take care!

August 24, 2019

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Happy Customer Ray and Tori were exceptionally caring and made sure I was happy with my purchase. I felt very valued as a customer. Ray is wonderful! More

by Jwilliams381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2019

Garcia Subaru North responded

Hello and thank you for the review! Nothing is more important to us than making sure our customers know they are valued and in good hands! We’re glad Ray and Tori we’re able to provide an exceptional experience and earn your 5 stars, and we hope to see you again soon! Until then, wish you all the best and thank you!

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