Raymond Montes | Page 18

Ray made it happen with no pressure and made the whole experience easy as it could be for such an expensive and significant life purchase. with no pressure and made the whole experience easy as it could be for such an expensive and significant life purchase. More

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Love comes standard Ray Montes is the best car salesman I've ever had the pleasure to work with. He took the time to explain all my options and he was exceptionally know Ray Montes is the best car salesman I've ever had the pleasure to work with. He took the time to explain all my options and he was exceptionally knowledgeable when it came to Subaru's. I could tell he really loved his job and helping people. I would highly recommend asking for Ray next time you are in Garcia Subaru North. More

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Easy and Customer-Focused My wife and I were in the market for a smaller SUV to replace our large Honda Pilot SUV. We had narrowed down our options to the Subaru Forester, Hon My wife and I were in the market for a smaller SUV to replace our large Honda Pilot SUV. We had narrowed down our options to the Subaru Forester, Honda CR-V, Toyota RAV-4 and the Mazda CX-5. After test driving all of them and comparing options, space, comfort, quality, safety features, etc, we settled on the Forester. The trim line we wanted (Touring) was in high demand (and remains so), so we ordered it equipped exactly the way we wanted. Raymond was exceptionally easy to deal with, we got a great price (according to Consumer Reports and other sources) and his follow-through has been excellent! During the "build process," he kept us abreast of our car's status and was always available for any questions. Ray is warm, friendly, prompt and courteous, and will help you have a great buying experience. We love our Forester and look forward to many years of happy ownership (third Subaru) and will be dealing exclusively with Garcia Subaru for service. (We had such excellent service and value from them with our prior Subarus that there is no reason to change!) More

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Perfect customer service ,very helpful people thank you!! 10 out of 10 stars for Aubry,Raymond, & Torie thank you guys so much for your perfect customer service and helpful information, EXCELLENT DEALERSHIP 10 out of 10 stars for Aubry,Raymond, & Torie thank you guys so much for your perfect customer service and helpful information, EXCELLENT DEALERSHIP thank you !!! More

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Perfect Fit Communications were excellent and the selection of the right car made based on my specific priorities and situation. All questions answered throughly Communications were excellent and the selection of the right car made based on my specific priorities and situation. All questions answered throughly. I was made to feel very comfortable to ask questions and test drive More

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Wonderful experience, impeccable service I never once felt like I was being pushed into anything during my experience with Ray or anyone I came into contact with during my car buying experien I never once felt like I was being pushed into anything during my experience with Ray or anyone I came into contact with during my car buying experience. I was amazed about the fact that Ray was able to answer all of my questions about the features of the 2018 Impreza that I purchased. I have not had a new car in many years and he made feel comfortable about all of the features and gadgets and did it with calming enthusiasm. Ray really made me feel at home and comfortable to ask any questions. I would recommend Garcia Subaru and Ray to anyone seeking to find a new or used Subaru!! I LOVE MY NEW SUBARU!! More

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Excellent dealership My first meeting with salesman who answered me from My online search was unable to follow through with any return calls, but my complaint was immediat My first meeting with salesman who answered me from My online search was unable to follow through with any return calls, but my complaint was immediately responded to by sales manager who was excellent, found me just what I wanted at the right price. By the time I drove off I was more than happy with this dealership. More

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A very enjoyable experience We went to Garcia's Surbaru dealership having never even ridden in one before. We needed a wagon type vehicle & the Outback was highly rated. My hus We went to Garcia's Surbaru dealership having never even ridden in one before. We needed a wagon type vehicle & the Outback was highly rated. My husband is disabled and needed a vehicle large enough for his walker. He is highly sensitive so we needed a smooth riding car as well. We test drove the 2019 Outback and ended up buying it. Ray was knowledgeable and answered all of my questions. He went way beyond in his kindnesses to me and my dear husband. He gave simple explanations of all of the safety features and the touch screen. I love our new Outback!!! Ray even came out to our home to program the garage door opener. I highly recommend Garcia Subaru as well as Ray Montes. Anna K. More

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Best customer satisfaction I’ve ever had. I went in very unhappy with the Subaru I purchased 6 months ago from another dealership. Ray met me at the door and when I told him my issues he assur I went in very unhappy with the Subaru I purchased 6 months ago from another dealership. Ray met me at the door and when I told him my issues he assured me they would do whatever it took to make me happy. He kept his word. I love my new Sabaru and they gave me a great deal. I recommend this dealership to anyone. More

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Dog friendly car and Ray Montes Ray approached us as we walked through the doors of the showroom with 2 dogs. He reached out to the 4 of us with a friendly greeting and made sure h Ray approached us as we walked through the doors of the showroom with 2 dogs. He reached out to the 4 of us with a friendly greeting and made sure he knew what we were looking for and the information we needed to make a decision. My wife already knew she wanted an Ascent, but needed to check out all of the features. I was giving up my 12-year-old Toyota Matrix in exchange for the safety features in the new models. I test drove a Forester and it felt just right.. My #1 need was to have enough comfortable and safe interior space for our dogs. We travel often and Ray was extremely helpful in pointing out features that would make our adventures completely enjoyable -- smooth ride, excellent vision (front and back) -- lots of cargo space -- wonderful safety features. Some follow-up contacts with Ray were also helpful. He takes care of his customers very well long after we drive our new cars off the lot. Definitely a 5 star rating -- wish you had 10 starts to choose from. More

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