Raymond Montes
Raymond Montes at Garcia Subaru North

Raymond Montes | Page 18

Manager

Garcia Subaru North

6401 San Mateo Blvd NE
Albuquerque, NM 87109

Contact Me
4.9
189 Reviews

I have been in the car business since 1999. Subaru is my second job in the industry. I will never forget the commitment I am asking customers to make with their hard-earned money. Anyone that walks through our doors will be treated like guest in my own home. I often have told customers that I have a great view of the American Dream playing itself out in our showroom: people of every diversity with the only common denominator being hard work.

Industry Experience

26 yrs, 8 mos

Languages Spoken

Spanish Spanish

4.9

189 Reviews

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189 Reviews of Raymond Montes

April 23, 2019

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Employee Rating

Wonderful experience, impeccable service I never once felt like I was being pushed into anything during my experience with Ray or anyone I came into contact with during my car buying experien More

by furngully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aubry Padilla , Curtis Jones

Apr 23, 2019

Garcia Subaru North responded

It’s important to us to provide a comfortable environment for our customers and we’re thrilled to know Ray was able to do just that!! We’ll be sure to share your kind regards with him and we can’t wait to see you during your first service visit. Thank you and congratulations on your new Subaru!

April 22, 2019

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Employee Rating

Excellent dealership My first meeting with salesman who answered me from My online search was unable to follow through with any return calls, but my complaint was immediat More

by Mountain Pioneer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aubry Padilla , Joe Guillen, Ray montes

Apr 23, 2019

Garcia Subaru North responded

We’re happy to hear we were able to turn your experience around and provide you with the 5-star service you deserve! Congratulations on your new vehicle and we’re thrilled to have you be part of the Garcia Subaru family!

April 15, 2019

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Employee Rating

A very enjoyable experience We went to Garcia's Surbaru dealership having never even ridden in one before. We needed a wagon type vehicle & the Outback was highly rated. My hus More

by RioRanchoGal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2019

Garcia Subaru North responded

We can’t thank you enough for the amazing compliments, Anna! It’s one of our top priorities to help our customers find the perfect vehicle and deliver an enjoyable car-buying experience. We’re glad to see Ray was able to do just that and helped you find a smooth driving Outback to accommodate all your needs! We’re grateful for your 5 stars and happy to have you and your husband as part of the Garcia Subaru family, thank you!

April 13, 2019

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Best customer satisfaction I’ve ever had. I went in very unhappy with the Subaru I purchased 6 months ago from another dealership. Ray met me at the door and when I told him my issues he assur More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2019

Garcia Subaru North responded

It’s important to have a vehicle that’s comfortable to drive with performance capabilities that you’re confident in, and we’re glad Ray was able to help you find just that! We’ll be sure to share your compliments with him and hope to be of service to you and your new Subaru for years to come! Thank you for this review and until next time, take care!

April 12, 2019

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Dog friendly car and Ray Montes Ray approached us as we walked through the doors of the showroom with 2 dogs. He reached out to the 4 of us with a friendly greeting and made sure h More

by kknaughton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aubry Padilla

Apr 15, 2019

Garcia Subaru North responded

Wow, thank you for the 5 stars and sharing such thoughtful feedback! We take pride in helping each customer find the perfect vehicle that suits each member of the family, even the four-legged ones! We’re happy to hear that Ray was able to help you into a Forester and share with you all its amazing features! We’re thrilled to welcome you to the Garcia Subaru family and can’t wait to see you for your first service visit! Thanks again and congratulations!

April 06, 2019

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Great experience with Raymond Montes!! Our lease was coming to an end, so I called Garcia Subaru and spoke with Raymond, and asked him what my options were, and told him what our budget wa More

by MRC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nora

Apr 09, 2019

Garcia Subaru North responded

Max, we're dedicated to helping our customers and making sure they experience true Garcia Subaru service, whether it be in person or over the phone! We’re glad we were able to answer all your questions and help you get into a new Outback! We’ll be sure to share your compliments with Raymond, and we look forward to being of service to you and your Subaru for many years to come! Thank you!

April 05, 2019

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Very Professional and amazing customer service. We just went to look and to get some information and we end buying a beautiful Ascent!. Is very clear that Raymond Montes know his business, full of k More

by Cindy G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2019

Garcia Subaru North responded

Wow Cindy, thank you so much for the incredible rating and review! We do all we can to not only meet our customers' expectations but exceed them, and we’re glad to hear all of our team was able to contribute to your 5-star experience. Your continued support is greatly appreciated and we’re honored to have you as a member of the Garcia Subaru family! Thank you again and congrats on your new Ascent!

February 09, 2019

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Employee Rating

Very impressed with Ray Montes and car! What a pleasant buying experience. I went in to just look and Ivan was so good at explaining all the safety features we came back a few days later More

by RAC
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ivan

Feb 13, 2019

Garcia Subaru North responded

Hearing that Ray was able to deliver such an amazing car-buying experience and that he earned your repeat business, is exactly the type of feedback we love to receive! We’re excited to share your wonderful review with Ray and the the rest of the team, and are looking forward to getting to work with you for many more years to come! Thank you!

February 05, 2019

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Love Subarus I recently purchased my 3rd Subaru from Garcia and my first from Ray. He was excellent and answered all my questions. He put my whole family at ease. More

by Jwilliams381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2019

Garcia Subaru North responded

Thank you for this incredible review and for continually choosing to be part of the Subaru family! We’re thrilled that Ray was able to help you find everything you were looking for in a new car! We’ll be sure to pass along your kind words to him as he’ll be thrilled to know you’re enjoying your Ascent! We look forward to serving you and your vehicle for many miles to come, and from all of us at Garcia Subaru, thank you!

February 04, 2019

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Employee Rating

Best Experience Buying a Vehicle Our experience at Subaru was the best that we’ve had when looking to buy a vehicle. Everyone that was involved in helping us were so nice and generous More

by LopezFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2019

Garcia Subaru North responded

Wow! Thank you for the 5-stars and taking the time to share your experience! We’re happy to hear that Ray was able to help you find everything you were looking for in a new vehicle. We’ll be sure to share your kind words with him and he’ll be thrilled to know he made your car buying process an enjoyable and successful one! We can’t wait to see you during your first maintenance visit and until then, we hope you enjoy your new Forester and the many adventures to come of it!

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