Raymond Persaud
Raymond Persaud at Jim Ellis Toyota of McDonough
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Raymond Persaud | Page 2

Service Lane Manager

Jim Ellis Toyota of McDonough

144 Hwy 81 W
McDonough, GA 30253

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4.7
927 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

10 yrs, 8 mos

Languages Spoken

English English

4.7

927 Reviews

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927 Reviews of Raymond Persaud

April 29, 2024

Dealership Rating
Employee Rating

Professional, always and very courteous. Excellent customer service. Technicians were right on schedule and careful with my car. More

by cynmarvel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Jim Ellis Toyota of McDonough responded

We're delighted to hear about your positive experience with our team's professionalism, courtesy, and excellent customer service. It's great that our technicians were punctual and careful with your car, ensuring everything went smoothly. Thank you for sharing your feedback, and we look forward to continuing to provide you with top-notch service in the future. Your satisfaction is very important to us!

April 28, 2024

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Employee Rating

I love Toyota the team is really welcome and the service was so quick I recommend anyone , if you need the best car don’t hesitate , Toyota is the best More

by slyonel2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan, Oscar Johnson

May 02, 2024

Jim Ellis Toyota of McDonough responded

We're delighted to hear that you had a positive experience with the welcoming team and quick service at our location! Thank you for your enthusiastic recommendation and for highlighting us as the best choice for anyone in need of a great car. We appreciate your confidence in us and look forward to continuing to provide you with top-notch service. Enjoy your experience!

April 27, 2024

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Employee Rating

Joe Louis gave me a deal of a lifetime! Thanks so so much for your patience! More

by jjanae39
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Louis

May 02, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your feedback! We're delighted that you had a positive experience and appreciate your kind words. If there's anything else we can assist you with, please feel free to reach out. Safe travels!

April 27, 2024

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Great service in a timely manner and courteous. Very good PR. Could not. Be more happy More

by lynn_gentry
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 02, 2024

Jim Ellis Toyota of McDonough responded

Your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

April 26, 2024

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The service was great as always just spent some time had some coffee in the lounge and was done before I knew it More

by alesiastone285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan, Oscar Johnson

May 02, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had a great experience with our service department! It sounds like our lounge and amenities helped make your wait enjoyable, and we're glad we could get you in and out in no time. If you ever need anything else or have any questions, feel free to reach out. Thank you for choosing Jim Ellis Toyota, and we look forward to serving you again in the future!

April 26, 2024

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The customer service support was knowledgeable, and caring; took care of all of my concerns More

by Jennie Conway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that our customer service team was knowledgeable and caring, and that they effectively addressed all of your concerns. Providing thorough and considerate service is crucial to us, and we're glad to know we met your expectations. Thank you for sharing your positive experience, and we look forward to continuing to serve you with the same high level of support in the future.

April 26, 2024

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Employee Rating

Oscar Johnson is very knowledgeable and personable. I will be back for him to help me in the future. More

by Tsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Jim Ellis Toyota of McDonough responded

We're delighted to hear that Oscar provided you with knowledgeable and personable service! It's great to know that his assistance made such a positive impact, and we appreciate your plans to return for his help in the future. We look forward to continuing to provide you with excellent service. Thank you for choosing us and for sharing your experience!

April 25, 2024

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GREAT CUSTOMER SERVICE GREAT CUSTOMER SERVICE DEPARTMENT GREAT CUSTOMER CARE GREAT CUSTOMER CARE GREAT FRONT LINE WORKERS More

by Bro.Shep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan, Oscar Johnson

May 02, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your enthusiastic feedback! We're thrilled to hear that you had a great experience with our customer service department and frontline workers. Providing exceptional customer care is what we strive for, and we're delighted that we could meet your expectations. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!

April 25, 2024

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Employee Rating

This was my first time having my vehicle serviced by Jim Ellis. Their service was excellent and I would highly recommend them. More

by Pnate57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had an excellent experience with us during your first visit! Thank you for choosing Jim Ellis Toyota for your vehicle service needs, and we truly appreciate your recommendation. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We look forward to serving you again!

April 24, 2024

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Employee Rating

Great courteous service. I waited longer than I expected. I was told it would take two hours to two and a half hours. It took over three hours. More

by Ijones.depd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2024

Jim Ellis Toyota of McDonough responded

Thank you for acknowledging the courteous service you received, and we apologize for the longer than expected wait time. We strive to provide accurate time estimates and understand that exceeding these can cause inconvenience. Your feedback is important and helps us improve our scheduling accuracy and customer communication. We appreciate your patience and hope to provide a more timely service on your next visit. Thank you for sharing your experience, and we look forward to serving you better in the future.

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