Raymond Walford | Page 2

Car buying was ok but two times issues service prices found elsewhere less than a third their price / not going back. Look elsewhere other Jeep service dealers to save large amounts. found elsewhere less than a third their price / not going back. Look elsewhere other Jeep service dealers to save large amounts. More

Helpful 0

Report | Print

I bought a Chrysler Pacifica Hybrid from Ourisman CDJAR of Bowie. Eric and Raymond from the sales team were great and enabled me to finalize the deal online. They worked patiently over email and phone answ of Bowie. Eric and Raymond from the sales team were great and enabled me to finalize the deal online. They worked patiently over email and phone answering my (fairly detailed) questions and addressing my concerns. I went to the dealership only to sign my documents and to take delivery of the car, and Oliver from the finance team explained the extended warranties and other protections the dealer offered - while not using aggressive sales tactics when I refused the stuff I did not want. When I finally took delivery of the car, there were no hidden charges over the earlier agreed upon price. Highly recommended. More

Helpful 0

Report | Print

We bought our Ram Van at the oarsman in Bowie,Sales person Raymond was very Wonderful. He explained the difference to us about the vans. He was ver humble and patient, never felt rash or forced. I reco person Raymond was very Wonderful. He explained the difference to us about the vans. He was ver humble and patient, never felt rash or forced. I recommend this dealership to anyone. More

Helpful 0

Report | Print

Just an excellent experience. Raymond was welcoming, helpful, clear and fair. The pricing seemed fair. Paying for our lunch was a nice touch. Filling the gas tank was a nice touch. Couldn’t say enough g helpful, clear and fair. The pricing seemed fair. Paying for our lunch was a nice touch. Filling the gas tank was a nice touch. Couldn’t say enough good about Raymond and Lauren. You should be proud of them. More

Helpful 0

Report | Print

I made the trip from Raleigh, NC to Bowie, MD and the dealership staff did not disappoint. Everyone was very helpful during the process of purchasing a new Jeep Gladiator. Raymond Walford was very resp dealership staff did not disappoint. Everyone was very helpful during the process of purchasing a new Jeep Gladiator. Raymond Walford was very responsive and went above and beyond to resolve a couple of minor issues. Lauren Smith made the finance experience go smoothly. Too bad I don't live locally since I'm sure taking my Jeep in for service would be just as good. More

Helpful 0

Report | Print

Excellence Purchasing our Gladiator was a breeze. Raymond our salesperson was very helpful and accommodating. Agreeing on a price was fast and simple. The whol Purchasing our Gladiator was a breeze. Raymond our salesperson was very helpful and accommodating. Agreeing on a price was fast and simple. The whole process was very efficient. Thank you Ourisman of Bowie! More

Helpful 0

Report | Print

Thanks for finding the car I wanted, and making buying my new car a easy and enjoyable experience. A+ A+ A+ A+ A+ Customer service new car a easy and enjoyable experience. A+ A+ A+ A+ A+ Customer service More

Helpful 0

Report | Print

Great Overall Experience Everyone from the salesman, manager, and finance department worked hard to get me what I wanted and for the right amount with the right options. Car w Everyone from the salesman, manager, and finance department worked hard to get me what I wanted and for the right amount with the right options. Car was meticulously cleaned before I drove it off the lot and had a full tank of gas. Will deal with again in the future! More

Helpful 0

Report | Print

We leased our truck with ourisman and a named name Raymond took care of us but very poorly. After our purchase, he forgot to give us our second key and said he would mail it out. It’s been a year and Raymond took care of us but very poorly. After our purchase, he forgot to give us our second key and said he would mail it out. It’s been a year and a half and he still doesn’t know where our spare truck key is. Once they get a purchase from you, the customer service given is poor from there on. Please do not make a purchase unless you expect to be treated like trash afterwards. To add, Services and parts do have great customer service More

Helpful 1

Report | Print

Purchasing a new vehicle can sometimes feel overwhelming, but at the same time should be an exciting occasion. As soon as I walked onto the show room floor, I saw the vehicle I wanted. It wasn’t until I sp but at the same time should be an exciting occasion. As soon as I walked onto the show room floor, I saw the vehicle I wanted. It wasn’t until I spoke with Raymond Waldorf that I actually considered driving it home that same day! I was at ease, and the “deal” was a comfortable and reasonable exchange and before I knew it I was on my way! The entire team was professional, knowledgeable, courteous and patient! I highly recommend this dealership to all! More

Helpful 0

Report | Print