Regina Bacile
Regina Bacile at Deland Kia

Regina Bacile

Service Advisor

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

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4.8
88 Reviews
4.8

88 Reviews

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88 Reviews of Regina Bacile

January 07, 2026

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Employee Rating

i always had awondwrful experience. good customer service. the waitng time was perfect. Inhighly recommend the desler to my friend More

by STARDGZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Deland Kia responded

Sounds like everything clicked just right, from the pacing to the people! When the wait feels just right, that’s a good day all around. Please let your friends know we’ll be ready for them!

December 28, 2025

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Regina is the best! She's so sweet and kept me updated every step of the way :) More

by TBACILE91
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 29, 2025

Deland Kia responded

Shoutout to Regina for the 5-star work! Thank you for taking the time to leave a perfect rating. Our service crew is ready whenever you need maintenance and repairs!

December 28, 2025

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Tribe in making your car purchase easy and memorable. Staff from Roberto in sales to Alexandra in finance department are magnificent. Detailed and working for you More

by wm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Casanova, Alexandra Gomez, Karen Reyes, Jorden Mesenbourg, Bree Baldwin , Cleaning crew as the place is always well maintained

Dec 29, 2025

Deland Kia responded

Our all-star team of professionals has the skills required to make buying a car easy! Thanks for giving them a well-earned shoutout. We hope you're enjoying your latest car. Call us if there is anything else we can assist you with!

December 19, 2025

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Noah is very nice n helpful. Matt is very sarcastic that’s why I didn’t want to be with him anymore. I would ask him questions n he would come out sarcastic. Don’t like him. More

by CGONZALEZ151
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Roman

Dec 22, 2025

Deland Kia responded

We’re so happy that Noah made you feel comfortable and cared for. Everyone deserves clear communication when asking questions, and we are glad our crew delivered! Thanks for being honest and sharing what mattered to you!

December 19, 2025

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Great service and great vehicle service salesman very knowledgeable and very good customer service will return for more More

by LITTLEPAPOOSELIZREED
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Deland Kia responded

Our crew takes pride in their expertise, and we are so happy it made a difference! Knowing your visit was one worth repeating means the world. We will be ready whenever you are for round two!

December 16, 2025

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Service people were polite and answered several questions about my hybrid. The oil change was quick with shuttle service available for shopping More

by DEWEYKALMER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Garrigan

Dec 17, 2025

Deland Kia responded

Our team loved helping you get back on the road with confidence! A quick visit plus a shopping break is a win-win. If you think of anything else, feel free to check out our electric vehicle resources to become an expert on your Kia! Thanks for letting us take care of you!

December 10, 2025

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Great dealership. Wonderful people. Prompt, Reliable, friendly. Will choose them again as needed. Will recommend to friends. More

by sizmur
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick Kus

Dec 11, 2025

Deland Kia responded

You just gave us the ultimate compliment, and we’re taking that win proudly! Thanks for choosing us and spreading the love. We’re here to make every service visit quicker and smoother than the last!

December 10, 2025

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Regina was simply wonderful and courteous. The Kia service department provided great service! We'll certainly be back! More

by VFERNANDEZ1370
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Deland Kia responded

We love knowing that you felt right at home with Regina by your side. Our service team will be ready with the same energy next time you’re in. See you again soon!

December 03, 2025

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Employee Rating

My appointment was made. I was told it would take about an hour and a half. After an hour and a half they changed it to 3 1/2 hours and told me they were experiencing delays. More

by MNEUM92120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 04, 2025

Deland Kia responded

Hi there, thank you for sharing this feedback. We understand how frustrating it can be to plan around an appointment time only for the wait to double, especially when you’re traveling a long distance. That’s not the kind of clarity or convenience we want for our guests. John Snoke, our Service Manager, would appreciate the opportunity to review what happened and discuss better options for you moving forward. Please reach out to him at 386-734-7800 so we can make this right.

December 03, 2025

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Employee Rating

After I got home found a scratch on my right side mirror that wasn’t there before the aervixe More

by OSHUNBRZ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Deland Kia responded

Thanks for letting us know about the scratch you spotted once you got home. That kind of surprise never feels good. We want to ensure your mirror looks just as clean as the rest of your vehicle. If you would like, please get in touch with our Service Manager, John Snoke, at 386-734-7800, and he will be happy to take a second look for you.

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