Reid Millikan
Reid Millikan at Jim Ellis Toyota of McDonough

Reid Millikan | Page 6

Service Advisor

Jim Ellis Toyota of McDonough

144 Hwy 81 W
McDonough, GA 30253

Contact Me
4.9
1,493 Reviews

Grew up in north Florida. Been in the industry since 1995 and working with Toyota since 2005.

Dealership Experience

9 yrs, 2 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

4.9

1,493 Reviews

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1493 Reviews of Reid Millikan

May 18, 2024

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If I had removed everything from car we wouldn't have found cause for visit. More

by bnh2715
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Recommend Dealer
Yes
May 21, 2024

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave us a review! We appreciate your feedback. It sounds like you're mentioning that if certain items hadn't been left in the car, the reason for your visit might not have been apparent. We apologize if there was any confusion or inconvenience during your visit. Your satisfaction is important to us, and we'll use your feedback to improve our services. If you have any further comments or questions, please don't hesitate to reach out. We appreciate your support and hope to exceed your expectations in the future!

May 18, 2024

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Quick service and good communication. Good customer service with arttention to detail. Except this survey that has a minimum number of words. If you keep on doing it, I will not fill anot More

by francis10g101
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Recommend Dealer
Yes

Other Employees Tagged: Oscar Johnson, Aspen Evans

May 21, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our quick service, good communication, and attention to detail here at Jim Ellis Toyota. We apologize for any inconvenience caused by the survey requirements and appreciate your patience. Your satisfaction is important to us, and we'll take your feedback into consideration. If you have any further comments or need assistance in the future, please feel free to reach out. We value your business and hope to continue serving you with excellence.

May 18, 2024

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Oscar helped me not Reid but they are both excellent at their job! Jim Ellis Toyota is the best! More

by Leanneoakl
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Recommend Dealer
Yes

Other Employees Tagged: Oscar Johnson

May 19, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're delighted to hear that both Oscar and Reid provided excellent service during your visit. We strive to ensure that every member of our team delivers top-notch service to our valued customers. We appreciate your support and look forward to welcoming you back to Jim Ellis Toyota in the future!

May 18, 2024

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Reid is the best! Always insures good communication and efficient service. I know my Toyota is being well taken care of. More

by jkahlirl
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Recommend Dealer
Yes
May 19, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with Reid! Providing clear communication and efficient service is always our goal, and we're glad to know that your Toyota is in good hands. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

May 17, 2024

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The car is running smoothly so from that I would say that the service was good. 2nd time at this service center where they forgot to do the complementary car wash & they left trash in my car such as the More

by sopalexa74
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Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Kerce

May 19, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your feedback. We're glad to hear your car is running smoothly, but we apologize for the oversight with the complimentary car wash and the items left in your car. Your experience does not reflect the high standards we strive to maintain. We are still offering the complimentary car wash, and we regret that it was missed during your visit. We'll address this with our team to ensure it doesn't happen again. If you'd like to discuss this further, please don't hesitate to reach out. Thank you for bringing this to our attention.

May 17, 2024

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Very nice hospitality. Warm & friendly atmosphere. Explanations of service explained clearly. Staff courteous & offered refreshments More

by JSaffo
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Recommend Dealer
Yes
May 19, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear you enjoyed our warm and friendly atmosphere. It's great to know our team provided clear explanations of the service and made you feel welcome with their courteous hospitality and refreshments. We look forward to serving you again!

May 16, 2024

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Always a pleasure walking through the door of Jim Ellis. Shopping for a vehicle is stress free and Carlos my sales agent knows exactly how I shop. I’ve been to a few dealerships. Jim Ellis is the best. My f More

by 1Miles.21Miles.LLC
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Recommend Dealer
Yes

Other Employees Tagged: Michael Green, Carlos Diaz , William Mason

May 18, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your continued trust and loyalty! We're delighted to hear that every visit is a pleasure and that Carlos makes your shopping experience stress-free. We appreciate your kind words and look forward to assisting your family with many more vehicles in the future.

May 16, 2024

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My experiences with this dealership and staff has been amazing - hopefully we will continue to have a long and lasting relationship! Thanks Reid for all that you do for your clients! More

by psupersad
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Oscar Johnson

May 18, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We understand that being new to Toyota can feel overwhelming, but we're thrilled to hear that Oscar and the team here at Jim Ellis Toyota are helping you get comfortable. If you have any more questions or need further assistance, don't hesitate to reach out. Welcome to the Toyota family!

May 14, 2024

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Never had better customer service, or been treated anything but fine by everyone in this dealership! Would recommend Jim Ellis to anyone. More

by pawpawconner
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Recommend Dealer
Yes

Other Employees Tagged: Michael Green , Leon Poole

May 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with us and that our team provided you with excellent customer service. Recommendations like yours mean the world to us, and we truly appreciate your kind words. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We value your business and look forward to serving you and your friends in the future!

May 14, 2024

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The staff is very friendly, courteous and caring about their customers. They go out of the way to make sure that you’re comfortable and pleased with whatever your needs are.💯 More

by Camdod68
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Oscar Johnson

May 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that our staff provided you with such friendly, courteous, and caring service. Ensuring our customers feel comfortable and satisfied with their experience is our top priority, and we're glad we could meet your needs. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

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