Reid Millikan
Reid Millikan at Jim Ellis Toyota of McDonough

Reid Millikan | Page 7

Service Advisor

Jim Ellis Toyota of McDonough

144 Hwy 81 W
McDonough, GA 30253

Contact Me
4.9
1,493 Reviews

Grew up in north Florida. Been in the industry since 1995 and working with Toyota since 2005.

Dealership Experience

9 yrs, 2 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

4.9

1,493 Reviews

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1493 Reviews of Reid Millikan

May 13, 2024

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Employee Rating

Oscar was great very informative. However Toyota sent me the wrong rim and it was installed on my car. They reordered the rim and the same thing happed the wrong rim. To make a long s More

by Tsam
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Recommend Dealer
No

Other Employees Tagged: Michael Green, Raymond Persaud, Oscar Johnson , William Mason, David Ray

May 15, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your feedback with us. We're glad to hear that Oscar provided great service and we apologize for the inconvenience you experienced with the wrong rim. Our Service Manager, Jimmy Hernandez, is here to help address any further concerns you may have. Please feel free to reach out to him via email at jimmyh@jimellis.com. We appreciate your understanding and look forward to resolving this matter for you.

May 13, 2024

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Service was completed in a reliable amount of time. The wait was pleasant as I enjoyed my cup of coffee. More

by sjlundy
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Peoples

May 15, 2024

Jim Ellis Toyota of McDonough responded

We're delighted to hear that your service was completed promptly and that you enjoyed your time waiting with us. Providing a pleasant and efficient service experience is what we aim for, and we're glad we could meet your expectations. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

May 13, 2024

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Service department do a good job trying to get you in and out. Friendly associates all the time. Don't pressure you about repairs, just give you the info. I don't the sales department, car notes are off the More

by tgarden22
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Recommend Dealer
Yes
May 15, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you've had positive experiences with our service department and that our associates have been friendly and informative. Providing excellent service without pressure is our priority, and we're glad we could meet your expectations in that regard. Regarding your feedback about the sales department, we appreciate your honesty and will make sure to pass along your comments to the appropriate team. Our goal is always to provide fair and transparent information to our customers, and we understand the importance of finding the right fit for your budget. If you ever have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We value your business and look forward to serving you again in the future!

May 10, 2024

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Fast, available and friendly. My favorite dealer for long time too. Thank you so much for making my life easier👍 More

by matthew74
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Recommend Dealer
Yes

Other Employees Tagged: Ahmad Ali, Raymond Persaud, Oscar Johnson , David Ray

May 12, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you had a fast, available, and friendly experience here at Jim Ellis Toyota. Making our customers' lives easier is what we strive for, and we're delighted to have been your favorite dealer for a long time. If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future!

May 10, 2024

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Reid was thorough and made sure I understood everything the maintenance department were doing. All charges were reviewed ahead of time. More

by JANDRKNIGHT
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Recommend Dealer
Yes
May 12, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with Reid here at Jim Ellis Toyota! Providing thorough explanations and ensuring clear communication about maintenance services is what we strive for, and we're glad Reid delivered on that. Thank you for appreciating his efforts, and if you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help!

May 09, 2024

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Timely, professional, and they do a good job of taking care of our cars. If there are discounts to be applied they apply them even though you didn’t have the coupons, that creates loyalty so you keep comi More

by FELIXELLA
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Recommend Dealer
Yes
May 11, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with us! Providing timely, professional service and taking great care of your cars is what we strive for. We're glad to hear that our team goes the extra mile to apply discounts and create loyalty. Your satisfaction and loyalty mean the world to us, and we appreciate your kind words. If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help!

May 08, 2024

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Reid, svc rep, is very knowledgeable, honest & also funny! I 100% trust his input icluding which repair is urgent or if I can hold til the next visit. And thanks to the svc tech's video prior to me sig More

by Lmartin1998
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Recommend Dealer
Yes
May 10, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with Reid and our service technicians at Jim Ellis Toyota! Providing knowledgeable, honest, and fun service is what we strive for, and we're glad Reid has earned your trust with his valuable input. Your satisfaction and confidence in our team mean the world to us. Thank you for choosing us and for your kind words. If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help!

May 07, 2024

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Excellent service department. Great prices and customer service. I will continue to use them to service my car. More

by KarenRJohnson91
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Oscar Johnson

May 09, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your excellent experience with our service department here at Jim Ellis Toyota! Providing great prices and customer service is what we aim for, and we're grateful for your loyalty and trust in us to service your car. Thank you for your kind words, and we look forward to continuing to serve you in the future. If you ever need anything else, please don't hesitate to reach out. We're here to help!

May 07, 2024

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Reid was very helpful and passionate about what he does, and the other service managers seemed pretty nice. I'm grateful they fixed my air conditioner. Now I can stay cool this summer. More

by LKSHOCKTARTS
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Recommend Dealer
Yes
May 09, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with Reid and our esteemed service team here at Jim Ellis Toyota! Providing helpful and passionate service is what we strive for, and we're glad they were able to fix your air conditioner so you can stay cool this summer. Thank you for choosing us for your automotive needs, and if you ever need anything else, don't hesitate to reach out. We're here to help!

May 07, 2024

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Great customer service. Timely and complete job. Job was complete ahead of expected and I was kept informed of the progress. More

by Newkar2002
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud

May 09, 2024

Jim Ellis Toyota of McDonough responded

We're delighted to hear about your great experience with our customer service! Providing timely and complete service is what we aim for, and we're glad to hear that your job was completed ahead of schedule and that you were kept informed of the progress. After all, we always want you to Expect the Best! Thank you for choosing us for your automotive needs, and if you ever need anything else, please don't hesitate to reach out. We're here to help!

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