Reid Millikan
Reid Millikan at Jim Ellis Toyota of McDonough

Reid Millikan | Page 7

Service Advisor

Jim Ellis Toyota of McDonough

144 Hwy 81 W
McDonough, GA 30253

Contact Me
4.9
1,499 Reviews

Grew up in north Florida. Been in the industry since 1995 and working with Toyota since 2005.

Dealership Experience

9 yrs, 7 mos

Industry Experience

31 yrs, 4 mos

Languages Spoken

English English

4.9

1,499 Reviews

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1499 Reviews of Reid Millikan

May 17, 2024

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The car is running smoothly so from that I would say that the service was good. 2nd time at this service center where they forgot to do the complementary car wash & they left trash in my car such as the More

by sopalexa74
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Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Kerce

May 19, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your feedback. We're glad to hear your car is running smoothly, but we apologize for the oversight with the complimentary car wash and the items left in your car. Your experience does not reflect the high standards we strive to maintain. We are still offering the complimentary car wash, and we regret that it was missed during your visit. We'll address this with our team to ensure it doesn't happen again. If you'd like to discuss this further, please don't hesitate to reach out. Thank you for bringing this to our attention.

May 17, 2024

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Very nice hospitality. Warm & friendly atmosphere. Explanations of service explained clearly. Staff courteous & offered refreshments More

by JSaffo
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Recommend Dealer
Yes
May 19, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear you enjoyed our warm and friendly atmosphere. It's great to know our team provided clear explanations of the service and made you feel welcome with their courteous hospitality and refreshments. We look forward to serving you again!

May 16, 2024

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Always a pleasure walking through the door of Jim Ellis. Shopping for a vehicle is stress free and Carlos my sales agent knows exactly how I shop. I’ve been to a few dealerships. Jim Ellis is the best. My f More

by 1Miles.21Miles.LLC
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Recommend Dealer
Yes

Other Employees Tagged: Michael Green, Carlos Diaz , William Mason

May 18, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your continued trust and loyalty! We're delighted to hear that every visit is a pleasure and that Carlos makes your shopping experience stress-free. We appreciate your kind words and look forward to assisting your family with many more vehicles in the future.

May 16, 2024

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My experiences with this dealership and staff has been amazing - hopefully we will continue to have a long and lasting relationship! Thanks Reid for all that you do for your clients! More

by psupersad
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Oscar Johnson

May 18, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We understand that being new to Toyota can feel overwhelming, but we're thrilled to hear that Oscar and the team here at Jim Ellis Toyota are helping you get comfortable. If you have any more questions or need further assistance, don't hesitate to reach out. Welcome to the Toyota family!

May 14, 2024

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Never had better customer service, or been treated anything but fine by everyone in this dealership! Would recommend Jim Ellis to anyone. More

by pawpawconner
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Recommend Dealer
Yes

Other Employees Tagged: Michael Green , Leon Poole

May 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with us and that our team provided you with excellent customer service. Recommendations like yours mean the world to us, and we truly appreciate your kind words. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We value your business and look forward to serving you and your friends in the future!

May 14, 2024

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The staff is very friendly, courteous and caring about their customers. They go out of the way to make sure that you’re comfortable and pleased with whatever your needs are.💯 More

by Camdod68
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Oscar Johnson

May 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that our staff provided you with such friendly, courteous, and caring service. Ensuring our customers feel comfortable and satisfied with their experience is our top priority, and we're glad we could meet your needs. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

May 13, 2024

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Oscar was great very informative. However Toyota sent me the wrong rim and it was installed on my car. They reordered the rim and the same thing happed the wrong rim. To make a long s More

by Tsam
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Recommend Dealer
No

Other Employees Tagged: Michael Green, Raymond Persaud, Oscar Johnson , William Mason, David Ray

May 15, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your feedback with us. We're glad to hear that Oscar provided great service and we apologize for the inconvenience you experienced with the wrong rim. Our Service Manager, Jimmy Hernandez, is here to help address any further concerns you may have. Please feel free to reach out to him via email at jimmyh@jimellis.com. We appreciate your understanding and look forward to resolving this matter for you.

May 13, 2024

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Service was completed in a reliable amount of time. The wait was pleasant as I enjoyed my cup of coffee. More

by sjlundy
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Peoples

May 15, 2024

Jim Ellis Toyota of McDonough responded

We're delighted to hear that your service was completed promptly and that you enjoyed your time waiting with us. Providing a pleasant and efficient service experience is what we aim for, and we're glad we could meet your expectations. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

May 13, 2024

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Service department do a good job trying to get you in and out. Friendly associates all the time. Don't pressure you about repairs, just give you the info. I don't the sales department, car notes are off the More

by tgarden22
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Recommend Dealer
Yes
May 15, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you've had positive experiences with our service department and that our associates have been friendly and informative. Providing excellent service without pressure is our priority, and we're glad we could meet your expectations in that regard. Regarding your feedback about the sales department, we appreciate your honesty and will make sure to pass along your comments to the appropriate team. Our goal is always to provide fair and transparent information to our customers, and we understand the importance of finding the right fit for your budget. If you ever have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We value your business and look forward to serving you again in the future!

May 10, 2024

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Fast, available and friendly. My favorite dealer for long time too. Thank you so much for making my life easier👍 More

by matthew74
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Recommend Dealer
Yes

Other Employees Tagged: Ahmad Ali, Raymond Persaud, Oscar Johnson , David Ray

May 12, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you had a fast, available, and friendly experience here at Jim Ellis Toyota. Making our customers' lives easier is what we strive for, and we're delighted to have been your favorite dealer for a long time. If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future!

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