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Remo Dimarco
Remo Dimarco, Service Advisor, Curry Toyota - Cortlandt
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Remo Dimarco

Service Advisor

Curry Toyota - Cortlandt

3026 East Main Street
Cortlandt Manor, NY 10567

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4 Reviews of Remo Dimarco

May 26, 2017

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"Excellent attention at Curry Toyota"

- Cortlandt Manor Buyer

I received excellent attention from Matt H.;Bill, Anthony C.and John C.. Matt was very through in reviewing the Prius features and during the test drive. Very knowledgeable. all my questions were answered.

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Yes

Other Employees Tagged: Bill Hessler, John Contreras, Anthony Mercuri, Matt Heermance

May 22, 2017

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"Toyota Rav4"

- Toyota Rav4

I had a awesome experience at curry Toyota. Every one was so nice and helpful. They made my experience of the purchase of my new vehicle excellent:)

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Yes

Other Employees Tagged: John Contreras, Xavier Anderson

January 14, 2017

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"Oil change to Major Parts"

- Felix

Absolutely an Allstar Team from Anthony recognizing you and making you feel at home Rick, Mike saying hello to the staff repairing my car giving me that "Toyota confidence" Thank you Felix

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Yes

Other Employees Tagged: Mark Rinaldi, Anthony Arrichiello, Brittany Bleakly, Rick Cook

August 24, 2016

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"Service Center was previousl Rude & Misinformed, - UPDATED!"

- ottoman42

UPDATE: After reviewing the dealership on this site. The service Manager Tony, called me. He listened to my problems and easily understood why I was upset. He apologized and said he would correct it to the best of his ability. When I brought my vehicle in Tom treated me and my car issues with care and professionalism. They worked on my car quickly and efficiently, even though it was near the end of their work day. Its clear from my past experience that the issues I originally had with their service were isolated incidents and are not a systemic problem. They clearly want my business and yours. Finally they respond well to my criticism. Remo even called me, personally which I felt was a nice gesture. I will be giving them another chance and will have both my cars serviced there and likely buy my next car there. Original Post: The first issue I had with them was when I took my 2010 Prius into them and Remo said a repair would be covered under a recall and wouldn't have to pay. When I go to pick up my car they say its only a recall in CA so I have to pay ~$500 for the repair. - Strike 1 Today I call them to set up a service appointment for my 2014 Camry SE (I bought used this past January from this exact dealer) and explain the issue to Mike. My key fob has stopped locking the car and there is a maintenance light on. I ask for a 4pm appointment. Mike on the other end of the phone says thats too late in the day. I ask why and he says techs go home at 5pm. I explain to him I asked for a 4pm appointment and he says again "thats entirely too late in the day." I start saying I'll find another service center and before I can finish the sentence he hangs up on me. -Strike 2 I don't want to waste my time with a 3rd strike. Why is there no apology, like "I'm sorry your car isn't working as expected, we will be happy to fix it for you?" Especially since this car is relatively new in general and is only 7 months old to me. It just seems like they do not care there, certainly doesn't seem like they want me to go back there with my car needs.

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Yes

Other Employees Tagged: Anthony Mercuri, Tom Jordan, Michael Wapnick

Sep 09, 2016

Curry Toyota - Cortlandt responded

Thank you for taking the time to provide feedback on your experience with us. I sincerely apologize for any inconvenience this experience has caused you. Please reach out to me at customercare@currytoyota.com so we can discuss this experience in detail, and improve our service in the future.

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