Renan was great.
He ushered our major repair through Flagship Mercedes Lynnefield. What could have been a nightmare, a recall issue, had a happy ending.
He ushered our major repair through Flagship Mercedes Lynnefield. What could have been a nightmare, a recall issue, had a happy ending.
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by AWS
Service Price Transparency
Mar 13, 2024 -
Flagship Motorcars of Lynnfield responded
Hi AWS! We're glad to know that Renan and our team at Flagship Motorcars of Lynnfield were able to help you navigate through your recall issue smoothly. Thanks for trusting us with your major repair, we appreciate the positive feedback!
Flagship motors is the best.
They have walk in service and if you need something they’re always available. Renan goes above and beyond to satisfy his customers. He treats his
They have walk in service and if you need something they’re always available. Renan goes above and beyond to satisfy his customers. He treats his customers with respect. Thank you Renan.
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by Azzery88
Service Price Transparency
Mar 01, 2024 -
Flagship Motorcars of Lynnfield responded
Hi Azzery! We're so glad to know that you had a positive experience at Flagship Motorcars of Lynnfield! It's great that Renan could provide the top-notch service we strive for. Thanks for your support and kind words!
I was there yesterday to service my car.
They did a great job and faster is the best place to bring your car for everything you need.!
They did a great job and faster is the best place to bring your car for everything you need.!
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by Luigj
Service Price Transparency
Feb 20, 2024 -
Flagship Motorcars of Lynnfield responded
We're glad to know you had a positive experience with our service department at Flagship Motorcars of Lynnfield. Thanks for trusting us with your car's needs and we look forward to seeing you next time!
Feb 20, 2024 -
Flagship Motorcars of Lynnfield responded
We're glad to know you had a positive experience with our service department at Flagship Motorcars of Lynnfield. Thanks for trusting us with your car's needs and we look forward to seeing you next time!
Renna was very professional gave me the best discount for
my check engine light.
There was a center that was off.
I would definitely recommend him to be
Service manager.
my check engine light.
There was a center that was off.
I would definitely recommend him to be
Service manager.
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by Phyl
Service Price Transparency
Feb 19, 2024 -
Flagship Motorcars of Lynnfield responded
We're glad to know that Renna was able to assist you professionally and efficiently at Flagship Motorcars of Lynnfield. Your recommendation means a lot! We'll be sure to pass on your kind words.
Feb 19, 2024 -
Phyl responded
Renna was very professional and also was nice he explained everything to me, cost, parts and lastly was time.
I appreciate having him for my service provider.
Feb 19, 2024 -
Phyl responded
Renna was very professional and also was nice he explained everything to me, cost, parts and lastly was time.
I appreciate having him for my service provider.
I am happy with the warm welcome attitude and prompt
attention to the customer in timely manner.
attention to the customer in timely manner.
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by folatidoye
Feb 05, 2024 -
Flagship Motorcars of Lynnfield responded
Hi Fola! Thank you so much for your kind words! We're thrilled to hear that you're pleased with the warm welcome and prompt attention you received. Providing excellent service is our top priority, and we're delighted that you had a positive experience at Flagship Motorcars of Lynnfield!
Fast service from drop off to end of the service.
A very professional adviser. 100% sastisfy.
A very professional adviser. 100% sastisfy.
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by Dmttmd
Service Price Transparency
Feb 05, 2024 -
Flagship Motorcars of Lynnfield responded
We're thrilled to hear about your fast and satisfactory service experience at Flagship Motorcars of Lynnfield! Drive safely!
I have only utilized this dealership for service and that
experience has been exceptional. My last service was yesterday
experience has been exceptional. My last service was yesterday
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by haroldfreedman
Service Price Transparency
Jan 29, 2024 -
Flagship Motorcars of Lynnfield responded
Hi Harold! We're glad to know that your service experience at Flagship Motorcars of Lynnfield has been exceptional. We appreciate the feedback and look forward to seeing you next time!
I have been seeing Renan as a service advisor for years.
He is always great and takes care if any issues.
He is always great and takes care if any issues.
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by m s
Service Price Transparency
Jan 17, 2024 -
Flagship Motorcars of Lynnfield responded
We're glad to know that you've had consistently great experiences with Renan and our service team at Flagship Motorcars of Lynnfield. We appreciate your loyalty over the years and look forward to your next visit!
As usual, my service rep Renan pleasantly and competently
handled my visit occasioned by the appearance of my car’s engine light which appeared the previous day. I had walked in without an appointment beca
handled my visit occasioned by the appearance of my car’s engine light which appeared the previous day. I had walked in without an appointment because l either wanted the problem remedied or assured it was ok to make an appointment for a later date. As luck would have it, my car was fixed while I waited a not unreasonable amount of time in the dealer’s spacious lounge with nearby coffee, snacks, magazines , newspapers and a tv tuned low enough to enjoy reading on my iPad. As soon as he was aware of the timing, Renan explained the problem that had been discovered and the approximate time I could expect to drive away with my car fully repaired. When the car was ready, Renan appeared with my key and the good news that all was taken care of. Renan always makes sure I am fully aware of how the car’s problem is being handled in his usual calm and patient manner. He answers all my questions and makes each visit I’ve had to the dealership’s service department as relaxing and pleasant as such a visit can be.
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by julie.cushing
Jan 18, 2024 -
Flagship Motorcars of Lynnfield responded
Julie, it's great to know that Renan and our team at Flagship Motorcars of Lynnfield were able to provide you with a comfortable service experience. We're glad your car is running smoothly again! Thanks for the review and please don't hesitate to reach out the next time we can be of assistance!
Number one best dealership hands down.
Friendly. I drive all the way from Lowell to bring my car to this dealership only. There a Benz dealer in Burlington and Haverhill, which is closer t
Friendly. I drive all the way from Lowell to bring my car to this dealership only. There a Benz dealer in Burlington and Haverhill, which is closer to Lowell and I been to both. and I would still rather go to Lynnfield then any other dealer to get my car serviced. Renan is literally the best rep. Ever. He is so nice so knowledgeable. If he’s not in I don’t bring my car, but that’s just me.
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by Munny G
Service Price Transparency
Jan 08, 2024 -
Flagship Motorcars of Lynnfield responded
It's fantastic to know that you trust our team at Flagship Motorcars of Lynnfield for your car's service needs. We're glad Renan has been able to provide such excellent assistance! Safe travels until we see you next time.