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Renata Starbranch
Renata Starbranch at Colonial Cadillac

Renata Starbranch | Page 2

Service Advisor

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

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4.8
290 Reviews
4.8

290 Reviews

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290 Reviews of Renata Starbranch

July 23, 2026

Dealership Rating
Employee Rating

Visited the dealership twice for the same issue and still not resolved, no navigation capabilities, very frustrating with this level of vehicle. Not clear the service department understands electric cars. More

by jmattstew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Denise Leigh, John Seremetis

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Jul 29, 2026

Colonial Cadillac responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with you and our team here. If you don't mind, please reach out to us; we would love to address your concerns. Thank you for your time, and hopefully, we can get to the bottom of this. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 23, 2026

Dealership Rating
Employee Rating

Routine service went well. Additional items (various filters) were explained and performed. Renata was a gracious host and at the end brought in the body shop to estimate the c More

by roger_sullivan@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Seremetis

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Jul 23, 2026

Colonial Cadillac responded

It’s wonderful to hear the routine service on your Cadillac XT6 went smoothly and that the additional filters were explained and handled thoroughly. Renata will be glad to know her hospitality made your visit comfortable, and it’s good the body shop could estimate those scratches. Thank you for bringing your vehicle by. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 23, 2026

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Employee Rating

Friendly and professional staff. Excellent service. I recommend Colonial Cadillac to all my contacts to use your Company products and services. Dr. Desai More

by ldesai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Rogers, Denise Leigh, Peter Vincent

Print
Jul 23, 2026

Colonial Cadillac responded

Our team is pleased to hear your Cadillac CT5 service was handled professionally and met your expectations. It means a lot that you’d recommend our services to your contacts. Thank you for sharing your experience. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 22, 2026

Dealership Rating
Employee Rating

4 th Caddy no xx professional service easy financing great sales people and GM , I recommend More

by JOHNNYL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy King, Alex Rogers, Mark Demartinis, Denise Leigh, John Seremetis, Dennis Moran, Steve Sousa, Peter Vincent, Jason Giacoppo

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Jul 22, 2026

Colonial Cadillac responded

Thank you for choosing us for your fourth Cadillac. We’re pleased our team delivered professional service and made financing straightforward. We appreciate your recommendation and look forward to assisting you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 21, 2026

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Employee Rating

My car was in the collision center for repairs, Dan and Elaina were both great! Top notch body work, my car has never looked better! Thanks guys! Also went to the main shop for a quick service while it w More

by CadillacPete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh, Peter Vincent , Dan Lopez, Elaina Vedeikis

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Jul 21, 2026

Colonial Cadillac responded

Thank you for entrusting us with your Cadillac. We’re delighted our collision experts restored its finish to like new and that our service team took care of your maintenance so efficiently. We appreciate your kind words and look forward to assisting you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 21, 2026

Dealership Rating
Employee Rating

I have always had a great experience every time I go in for service thank you More

by BOB.HUCKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh, John Seremetis

Print
Jul 21, 2026

Colonial Cadillac responded

It’s wonderful to know your Cadillac XT4 service visits have been consistently great. We appreciate your ongoing trust and look forward to assisting you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 18, 2026

Dealership Rating
Employee Rating

Awesome ❗ Awesome ❗ Awesome ❗ Awesome ❗ Awesome ❗ Awesome ❗ Awesome ❗ Awesome ❗ Awesome ❗ Awesome ❗ Awesome ❗ Awesome ❗ Awesome ❗ Awesome ❗ Awesome ❗ More

by betmac62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh, John Seremetis

Print
Jul 19, 2026

Colonial Cadillac responded

We’re thrilled by your enthusiastic feedback after servicing your Cadillac Escalade. Thank you for the 5-star rating, and our team looks forward to assisting you again soon. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 18, 2026

Dealership Rating
Employee Rating

Great service quick in and out car wash nice touch quick appointments scheduling available love it here More

by anthonycalitri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh, John Seremetis

Print
Jul 18, 2026

Colonial Cadillac responded

We’re pleased the quick car wash and flexible appointment scheduling met your expectations. It’s rewarding to know your Chevrolet Suburban left looking its best. We look forward to welcoming you back soon. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 17, 2026

Dealership Rating
Employee Rating

Fast, efficent, and knowledgable. The colonial service team is top tier. I find comfort in going to dealers who work on the same car makes and models. Never run into any issues More

by mdamplo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 17, 2026

Colonial Cadillac responded

Thank you for noting our fast, knowledgeable service. Renata and the team are thrilled your Cadillac XT4 continues to run smoothly. We appreciate your trust and look forward to your next visit. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 17, 2026

Dealership Rating
Employee Rating

Amazing Professional Prompt Knowledgeable Detail of workmanship Courteous Patient Empathy Communicating Economical Grateful Pleasant Polite More

by DENISEDorward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy King, Alex Rogers, Mark Demartinis, Denise Leigh, John Seremetis, Steve Sousa, Peter Vincent, Jason Giacoppo

Print
Jul 17, 2026

Colonial Cadillac responded

It’s fantastic to know our team provided prompt, professional, and economical care with detailed workmanship for your Cadillac ATS. Randy appreciates your recognition of our courteous communication and patient empathy; thank you for your kind words and we look forward to assisting you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

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