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Renata Starbranch
Renata Starbranch at Colonial Cadillac

Renata Starbranch | Page 2

Service Advisor

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

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4.7
276 Reviews
4.7

276 Reviews

Write a Review

276 Reviews of Renata Starbranch

July 02, 2026

Dealership Rating
Employee Rating

An excellent experience as usual! They said they would have my scheduled service completed in under an hour and 45 minutes later it was done! More

by MICHELLEBASTERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh, John Seremetis

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Jul 02, 2026

Colonial Cadillac responded

Thank you for choosing us for your Cadillac’s scheduled service. It’s great to hear we wrapped up in 45 minutes just as we said. We look forward to assisting with your Cadillac again soon. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 29, 2026

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Employee Rating

Colonial Cadillac took my 2025 silverado 2500HD LT in for a warranty repair. Not only did they take care of the original engine problem, they checked for open recalls and found my truck needed replacement pa More

by reid1589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ellis

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Jun 30, 2026

Colonial Cadillac responded

We’re thrilled to learn that our team resolved your Chevrolet truck’s engine issue and uncovered the spare tire system recall so swiftly. It’s great to see our quick parts ordering and repairs completed within days. Thank you for trusting us with your service needs. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 29, 2026

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Employee Rating

Everyone is professional, courteous and friendly. The lyft ride was helpful since I had to come from Lynn. More

by shericheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh, John Seremetis

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Jun 30, 2026

Colonial Cadillac responded

Thank you, Sheri, for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Colonial Cadillac are glad to have you as a customer. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 26, 2026

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Employee Rating

Very accommodating, easy to deal with very friendly and very thorough Nice is nice and clean as well. More

by marty.gorman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh, John Seremetis

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Jun 26, 2026

Colonial Cadillac responded

It’s great to hear our team was accommodating and thorough when working on your Cadillac CT5-V. We’re glad the facility met your expectations for cleanliness and ease of service. Thank you for the five stars and for trusting us with your vehicle. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 22, 2026

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Employee Rating

Great personal service. Easy drop off and pick up. Text notifications along the way. Very easy. More

by EDDIEFALLON140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 22, 2026

Colonial Cadillac responded

Thank you for highlighting the personalized service and how effortless drop off, pick up, and text notifications were. Renata and our team appreciate the chance to make your Cadillac service seamless. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 15, 2026

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Employee Rating

Very friendly staff very accommodating and thorough. Very impressed with the people there. convenient location and very clean. More

by marty.gorman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy King, Alex Rogers, Mark Demartinis, Denise Leigh, John Seremetis, Steve Sousa, Peter Vincent, Jason Giacoppo

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Jun 15, 2026

Colonial Cadillac responded

Thank you for noting our team’s friendliness and thorough approach. We’re pleased the facility’s location and cleanliness met your expectations. We appreciate your trust with your Cadillac and look forward to future visits. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 11, 2026

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Employee Rating

Excellent service as always. Friendly and helpful team. Good communication on the progress of my repair and what was needed as the vehicle was towed to dealership with a flat t More

by linda.lagorga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh, John Seremetis

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Jun 11, 2026

Colonial Cadillac responded

It’s great to know our team provided clear updates and friendly support when your Cadillac CT4 arrived with a flat tire. We’re pleased Denise and the rest of the service crew could keep you informed throughout the repair process. Looking forward to assisting you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 08, 2026

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Employee Rating

Always get great service,and able to get timely appointments. Renata is so honest and helpful! More

by CHLOEANDMOLLY
Recommend Dealer
Yes
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Jun 08, 2026

Colonial Cadillac responded

We appreciate you trusting us with your Cadillac XT5 service. It’s great to hear you enjoyed timely appointments and that Renata was honest and helpful. Please reach out whenever your vehicle needs attention. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 06, 2026

Dealership Rating
Employee Rating

Outstanding service and communication about my vehicles needs and updates. Clean, pleasant waiting area w refreshments More

by Bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bradley, Denise Leigh, John Seremetis, Dennis Moran, Adam Liebermann, Ed McMullin

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Jun 06, 2026

Colonial Cadillac responded

We’re delighted to hear our communication and service updates kept you well informed. It’s great to know the waiting area and refreshments made your visit more comfortable. Thank you for trusting us with your Cadillac VISTIQ, and we look forward to assisting you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 02, 2026

Dealership Rating
Employee Rating

You have a wonderful service department. They are very accommodating kind curious always. I have recommended your dealership to my friends and fellow employees. Thanks. Dr. Desai. More

by ldesai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Rogers, Denise Leigh, John Seremetis, Peter Vincent

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Jun 02, 2026

Colonial Cadillac responded

We’re thrilled to hear our Cadillac service team was accommodating and attentive. Renata and the service staff appreciate you recommending us to your friends and colleagues. Thank you for choosing us. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

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