Renata Starbranch
Renata Starbranch at Colonial Cadillac

Renata Starbranch | Page 10

Service Advisor

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

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4.8
279 Reviews
4.8

279 Reviews

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279 Reviews of Renata Starbranch

March 26, 2024

Dealership Rating
Employee Rating

Always treated nicely and efficiently. Good explanation of issues. Renata fights for me, when needed. I usually leave pleased with the result of my visit. I travel quite a distance now More

by ELAINE.WALLACE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh

March 26, 2024

Dealership Rating
Employee Rating

dealership is close, convenient, with a well trained repair staff.Renata is very helpful with repair appointments,and rentals. More

by KENGHOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 21, 2024

Dealership Rating
Employee Rating

It cost 1200 dollars for repairs which was not expected and my tires all had different air pressure why small risk undone but u still are more money than u should have More

by RGGJR36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Denise Leigh

Mar 23, 2024

Colonial Cadillac responded

Good Morning, Sorry to hear you had a less than stellar experience. Please feel free to email me your contact and we can further discuss. arogers@buycolonialcadillac.com Best.

February 13, 2024

Dealership Rating
Employee Rating

Disappointed that I had to fight so hard for something that was sold with the vehicle. In the end colonial made it right and replaced the tire but disappointed I had to fight so hard for something that sh More

by reid1589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Rogers, Mark Demartinis, Steve Jensen, Steven Lander , Jason Ellis mechanic

Feb 14, 2024

Colonial Cadillac responded

Good Afternoon. Though I'm glad to hear about the resolution, we did speak to parties involved to make sure direct contact with a manager and customer will be established sooner to make sure the resolution is done at a faster rate. I am glad to hear we replaced your tire at no charge when you noticed an issue after pickup. We apricate your business.

February 05, 2024

Dealership Rating
Employee Rating

Always a pleasure when I take my truck to Colonial. From start to finish they crush it! More

by JOEDONOVAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh

February 02, 2024

Dealership Rating
Employee Rating

She was excellent! Customer service was fantastic. She kept me informed with frequent updates on my vehicle More

by CSJENNIN65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 05, 2024

Dealership Rating
Employee Rating

Great service worked to get warrantee coverage quick turnaround will return again for service when needed More

by MCFREEMAN100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh, John Seremetis

December 29, 2023

Dealership Rating
Employee Rating

Everything was terrific! I say the same thing after every time i go there!! A great, pleasant atmosphere. More

by RDEFELICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 29, 2023

Dealership Rating
Employee Rating

Customer service was great. They accommodated everything I asked for and kept in touch throughout the process. More

by JMARSHALL728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh, John Seremetis

December 19, 2023

Dealership Rating
Employee Rating

The service man who helped me was very nice and receptive. I always feel like I get exceptional service and hospitality at colonial Cadillac More

by SSDYBOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh, John Seremetis

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