Renata Starbranch
Renata Starbranch at Colonial Cadillac

Renata Starbranch | Page 11

Service Advisor

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

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4.7
256 Reviews
4.7

256 Reviews

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256 Reviews of Renata Starbranch

September 20, 2023

Dealership Rating
Employee Rating

Renata is always very pleasant and through with her explanations and recommendations. I appreciate her dedication to the clients More

by LREGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 19, 2023

Dealership Rating
Employee Rating

Employees friendly and professional. Creates welcoming atmosphere Renaults is rock star. Friendly, professional and extremely customer focused. She truly cares and it shows in everyt More

by BBYRNE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 18, 2023

Dealership Rating
Employee Rating

Renata has been a pleasure to deal with. She continues to go above and beyond to help me the customer. I wish everyone in the service industry had the same level of customer service. More

by etrubin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 18, 2023

Dealership Rating
Employee Rating

Good experience. I'm satisfied with service and the work done on my vehicle. excellent! More

by HANA6681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh, John Seremetis

September 18, 2023

Dealership Rating
Employee Rating

Great service all around- the online estimate made it super easy for me - thank you More

by ANTHONY@ODONNELLFS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bradley, Alex Rogers

September 16, 2023

Dealership Rating
Employee Rating

I am Satisfied with the work done after the problem was finally diagnosed (third try). Excellent representation at service center. More

by DBAKER4608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 15, 2023

Dealership Rating
Employee Rating

Please contact Alex Rogers for details. i was very disappointed with my service visit. I plan to follow up with GM. More

by MICHAELGLEAHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 16, 2023

Colonial Cadillac responded

Michael. Please call me at your convenience. I would like to go over your observation so I can take appropriate action. I apricate your loyalty to our store and assure you this is not typical. I am here today until 5pm and Monday 9-5pm Alex Rogers 781-935-7000

Sep 15, 2023

MICHAELGLEAHY responded

Always had positive experiences until this one…have provided positive reviews as well. Not this time…I went to the dealership yesterday so they could complete the job that they started 2 weeks ago. One of the Client Service Reps entered the service garage area spewing profane language as she went out to the lot. I sense there are internal issues in the service department that need attention.

September 14, 2023

Dealership Rating
Employee Rating

Customer service was great, work performed on my vehicle was done professionally and car cleaning was completed in a timely manner More

by mpc92055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh, John Seremetis

September 08, 2023

Dealership Rating
Employee Rating

My advisor took time to assist me with all my questions and even helped me understand my tire issue More

by tddevlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 08, 2023

Dealership Rating
Employee Rating

Renata was fabulous. She kept me informed throughout the process. She made everything easier for me. A pleasure! More

by michelle_camp183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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