Renata Starbranch | Page 11

Renata is OUTSTANDING. She is the very best person you can see in this service department She is the very best person you can see in this service department More

by BILLYC7 Verified Customer Verified Customer

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Great atmosphere at Colonial. Everyone friendly,courteous and professional. Renata is awesome. She’s a model for customer service agents Everyone friendly,courteous and professional. Renata is awesome. She’s a model for customer service agents More

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We live in Michigan. After visiting with cousins who live near Boston, we were traveling to Virginia to see other family members when the 'check engine' light came on. Kn After visiting with cousins who live near Boston, we were traveling to Virginia to see other family members when the 'check engine' light came on. Knowing we shouldn't drive the car for 10 hours with something wrong, we searched for a nearby Cadillac dealer in hopes they would get us in and diagnose the problem. Sure enough, the service manager said he wanted to help and would get us in to determine what was wrong. Once the problem was diagnosed and Renata confirmed they had the new part needed to fix the problem, she gave us an update and suggested a few places where we could have lunch while the car was being fixed. Shortly after we returned from lunch, Renata said the car was not only fixed, but they washed the outside and vacuumed the floor inside. What could have been a miserable experience was made much better by the service team. Thanks! More

by CHUCK MANIACI Verified Customer Verified Customer

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My favorite dealership to deal with. Real people. Real care. Great communication. I send my mom here to buy cars. Real people. Real care. Great communication. I send my mom here to buy cars. More

by DANIELBOOMSAUCE Verified Customer Verified Customer

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Exceptional service and professionalism always treated with respect and well informed throughout the entire process with respect and well informed throughout the entire process More

by RALPHDONOFRIO Verified Customer Verified Customer

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From the sales and service folks to the general manager the team is top notch. Thank you to Renata, Randy King and the GM Alex. they are all awesome at what they do!!! the team is top notch. Thank you to Renata, Randy King and the GM Alex. they are all awesome at what they do!!! More

by AMZILDJIAN Verified Customer Verified Customer

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They are very good at what they do, on time and especially for what you ask. especially for what you ask. More

by JWM5943 Verified Customer Verified Customer

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They were all incredibly friendly, efficient, and organized. Great experience overall and made the service process incredibly easy. organized. Great experience overall and made the service process incredibly easy. More

by jakeyag9 Verified Customer Verified Customer

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Very much enjoy my experience. Very professional and constant communication and didn’t feel rushed. Wonderful dealership to work with! Very professional and constant communication and didn’t feel rushed. Wonderful dealership to work with! More

by KAREN.MCEVOY Verified Customer Verified Customer

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Courteous and friendly team. Always ready to provide service. Knowledgeable and provide answers to questions. Always ready to provide service. Knowledgeable and provide answers to questions. More

by RSEMERJIAN1 Verified Customer Verified Customer

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