Renata Starbranch | Page 18

Colonial Cadillac, sold. me a KIA Cadenza, even seek to enroll me in there service program. Nothing but disdain, looking down at the vehicle purchased. Brought the car for w me a KIA Cadenza, even seek to enroll me in there service program. Nothing but disdain, looking down at the vehicle purchased. Brought the car for warranty service, the parking attendant thought , I was mistaken in the dealer or parking lot... because" This is a Cadillac Dealer. Then the service advisor, more high and mighty, insulting and refuse to service, passing the service request to the Service manager who I may say was very polite. The dealer was very happy when I bought the car, but service intake finds it easy to insult the same client that by his purchase payed her salary. More

by albertlebron Verified Customer Verified Customer

Report | Print

Renata was extremely helpful in getting my car serviced. The car handled a much better after the service. The waiting room was well stocked with snacks and beverages. The car handled a much better after the service. The waiting room was well stocked with snacks and beverages. More

by ktrant43 Verified Customer Verified Customer

Report | Print

I just wish that the vehicle didn't require so many service visits for a vehicle that has low mileage. service visits for a vehicle that has low mileage. More

by 15133mill Verified Customer Verified Customer

Report | Print

Great service Team, exceeded expectations in every area of our service, communication, follow up and day of experience. of our service, communication, follow up and day of experience. More

by waverill4 Verified Customer Verified Customer

Report | Print

John was a pleasure to work with. His customer service skills were outstanding. I always knew what was going on with my car. His customer service skills were outstanding. I always knew what was going on with my car. More

by Dirilla Verified Customer Verified Customer

Report | Print

I had problems with my screen and after they change it I had to go back 2 times because they forgot to connect a wire and they didn’t update it, and the screen still doesn’t work as it should. The last time had to go back 2 times because they forgot to connect a wire and they didn’t update it, and the screen still doesn’t work as it should. The last time I when there for oil change and to balance the tires that they changed, they kept the car all day and didn’t do nothing More

by Denis_sema Verified Customer Verified Customer

Report | Print

Everything was great! Renata is the best! Thank you all so very much! Always staying in touch and very honest. That’s what we appreciate most. Renata is the best! Thank you all so very much! Always staying in touch and very honest. That’s what we appreciate most. More

by JOELARINIELLO Verified Customer Verified Customer

Report | Print

I found the Collision Department at Colonial Cadillac as keenly focused on customer service. Every interaction was swift and efficient. Special accolades to John Seremetis for managing the repair of my car. keenly focused on customer service. Every interaction was swift and efficient. Special accolades to John Seremetis for managing the repair of my car. More

by WJRMV Verified Customer Verified Customer

Report | Print

Denise was pleasant and very efficient. Kept us informed about what work was done and needed! Kept us informed about what work was done and needed! More

by HALLEN51 Verified Customer Verified Customer

Report | Print

Denise is pleasant and very efficient! Kept us updated on what work was needed and done. Kept us updated on what work was needed and done. More

by HALLEN51 Verified Customer Verified Customer

Report | Print