Renata Starbranch | Page 19

The service on the truck was done soon after the adjuster came. Appreciate keeping me updated as my truck was there a week. Just wish you had vehicles for rental. adjuster came. Appreciate keeping me updated as my truck was there a week. Just wish you had vehicles for rental. More

by fourgcar Verified Customer Verified Customer

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Colonial Cadillac always takes care of my car by providing the highest quality service. They also arrange for me to have a car for long-term work. Everyone at the dealership is knowledgeable and f providing the highest quality service. They also arrange for me to have a car for long-term work. Everyone at the dealership is knowledgeable and friendly. I enjoy going there for service! More

by DARLAMINER Verified Customer Verified Customer

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i write the samething on every evaluation! ! Exceptional marks for every aspect of the dealership! ! Exceptional marks for every aspect of the dealership! More

by RDEFELICE Verified Customer Verified Customer

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Professional and competent experience. Minimal wait time. Efficient & courteous. Will be back in the future. Minimal wait time. Efficient & courteous. Will be back in the future. More

by drs0 Verified Customer Verified Customer

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Renatta is a rockstar, she is very knowledgeable and explains things simply. Always a good experience at Colonial explains things simply. Always a good experience at Colonial More

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Renata was very informative and accommodating. I had just gone over my warranty by approximately 150 miles to include struts. I had called the dealership prior to my appointment to ask about wheth I had just gone over my warranty by approximately 150 miles to include struts. I had called the dealership prior to my appointment to ask about whether struts were covered and I was told that they were. I was not told that my Bumper to Bumper warranty expired at 50,004 miles and that I then only had coverage for the Power Train. I made my appointment and brought the vehicle in at 50,189 miles not knowing that the struts were now no longer covered! Renata was very kind and explained that unfortunately there was nothing that could be done.My only complaint is that when I initially called in that someone had said to me that the struts would only be covered up to 50,004 miles which ended up costing me approximately 2K in repairs just for the struts. More

by JANETBOCCELLI Verified Customer Verified Customer

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Renata was very nice and answered all my questions it took time but she stayed in contact took time but she stayed in contact More

by debbiedownie1122 Verified Customer Verified Customer

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Always love working with Renata! She is extremely friendly, knowledgeable and takes the time to explain what might be occurring with your vehicle and what she recommends should be d She is extremely friendly, knowledgeable and takes the time to explain what might be occurring with your vehicle and what she recommends should be done. More

by gary.walsh Verified Customer Verified Customer

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Renata, the service rep did a great job keeping me informed about my service and providing options. The work completed was done well and warrantied. informed about my service and providing options. The work completed was done well and warrantied. More

by QUERUSDP Verified Customer Verified Customer

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Great, terrific, fantastic, how am I doing? Everything was just fine and. Keep up the good work and have a great day. Everything was just fine and. Keep up the good work and have a great day. More

by RICHARDW29 Verified Customer Verified Customer

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