Renata Starbranch
Renata Starbranch at Colonial Cadillac

Renata Starbranch | Page 20

Service Advisor

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

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4.7
262 Reviews
4.7

262 Reviews

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262 Reviews of Renata Starbranch

April 26, 2023

Dealership Rating
Employee Rating

Retenna was professional and more importantly honest. I scheduled an oil change but she brought it to my attention that it way way too soon, that there were at least another 3k miles to go More

by nickpuzzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pete Cascio

April 26, 2023

Dealership Rating
Employee Rating

I always receive top notch service at this dealership, customer service is a priority at this location. More

by RDESROCHER721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise

April 24, 2023

Dealership Rating
Employee Rating

Great service was provided by the entire team. Very professional service department. Very easy process. More

by NEAL ZWICKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2023

Colonial Cadillac responded

Hello Neal ! Thanks for taking the time to leave the review ! I am hoping you made a mistake as you gave everyone 5 star reviews but the store a 1 star and a " no " under would you recomend the team at Colonial Cadillac.If possible could you fix this? If not, Please call me direct so I can make it right !! Thank you so much ! Steve Sousa General Sales Manager 781 897 1195

Apr 24, 2023

NEAL ZWICKER responded

Sorry, obviously a clerical error. I think it is fixed now.

April 21, 2023

Dealership Rating
Employee Rating

Everything was exceptional, as usual! ! I'm amazed how nothing changes, and everything seem to get better!! More

by RDEFELICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bradley, Pete Cascio, Denise Leigh , Christian Aylward

April 19, 2023

Dealership Rating
Employee Rating

They always make sure I’m taken care of. Renata makes you feel welcome at the service desk More

by jason.dunton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Aylward

April 18, 2023

Dealership Rating
Employee Rating

Renata was great, very communicative, kept me in the loop and gave me multiple options for how to proceed with my repairs, very good point of contact, she did great. The service team fixed a rather large More

by VALMOISAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pete Cascio

April 17, 2023

Dealership Rating
Employee Rating

Service was easy to schedule. The service was outstanding as usual and waiting at the dealership was convenient. More

by AF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 07, 2023

Dealership Rating
Employee Rating

Always very nice. They said we vacuumed your car but they never did the back seat floor . Very strange More

by AMELIAKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pete Cascio, Denise Leigh

April 07, 2023

Dealership Rating
Employee Rating

Excellent explanation of suggested service needs and results are perfect. Suggested wheel alignment solved harsh ride. More

by GRIMALF80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 06, 2023

Dealership Rating
Employee Rating

Recall was taken care of. Was offered 4-wheel alignment which I now wonder if I even needed. Feels like upselling and I now wish I’d gotten an opinion from another mechanic. B More

by SUEBEZ529
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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