Renata Starbranch
Renata Starbranch at Colonial Cadillac

Renata Starbranch | Page 23

Service Advisor

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

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4.7
262 Reviews
4.7

262 Reviews

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262 Reviews of Renata Starbranch

November 10, 2022

Dealership Rating
Employee Rating

First time to the dealership needed inspection sticker last minute was taken in without an appointment last minute and was in and out quickly. Will definitely be going back More

by CDEMOURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 08, 2022

Dealership Rating
Employee Rating

Christian, the service manager, invited me in on the spot at 3:30 in the afternoon and diagnosed the check engine light issue. He said they could fix it tomorrow and organized a loaner so that I could get my More

by MSTERCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh , Christian Aylward

November 01, 2022

Dealership Rating
Employee Rating

I have worked with Pete, Denise and Renata and had good experiences with all of them. More

by JOHN@BRADHUTCHINSON.COM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Pete Cascio, Denise Leigh

October 28, 2022

Dealership Rating
Employee Rating

Service was great. Need to provide courtesy vehicle would be an added benefit. Existing conditions need to be corrected so courtesy vehicles can be provided. More

by BRIAN.CANNIZARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 27, 2022

Dealership Rating
Employee Rating

You are so lucky to have renata in your service department.she is a joy to work with! More

by pauljkelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 19, 2022

Dealership Rating
Employee Rating

Thanks Peter he did what ever he can . even they didn’t fix the problem because it Software things. More

by DRISSINAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Rogers, Pete Cascio, Denise Leigh, John Seremetis , Christian Aylward

October 10, 2022

Dealership Rating
Employee Rating

Service at Colonial has always been very good. I have been working with my service coordinator Renata Starbranch for several years. Renata is very professional, knowledgeable, and goes out of he w More

by ELOGUE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 29, 2022

Dealership Rating
Employee Rating

Renata is the best. She follows up and keeps you informed at all times. Great service! More

by TK01904
Customer Service
Recommend Dealer
Yes

September 28, 2022

Dealership Rating
Employee Rating

Service is very costly and unforeseen costs popup. Car is not even cleaned after service. More

by SRAKKIRAJU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 28, 2022

Colonial Cadillac responded

Hello, I am so sorry to hear about your negative experience. I would love the opportunity to hear more about what happened. Please call me at 781 897 1195 to discuss - Give us a shot to make it right ! Thank you Steve Sousa

September 26, 2022

Dealership Rating
Employee Rating

Accommodating service which was fast and excellent the waiting room was clean and had great snacks More

by BCMIMLIFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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