Rene Karimyance | Page 4

Great experience as always! Great customer service, from the greeters, to sales, to financing, to service! James Kim is very knowledgeable and professional. Amie Gasabyan is the Great customer service, from the greeters, to sales, to financing, to service! James Kim is very knowledgeable and professional. Amie Gasabyan is the best at the Service Department! More

by VARELAJR Verified Customer Verified Customer

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They were just great and beyond helpful! Rene was professional and updated the status of the incoming arrival of car and he was super helpful delivering the car! Rene was professional and updated the status of the incoming arrival of car and he was super helpful delivering the car! More

by jasa4me Verified Customer Verified Customer

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Excellent dealer. Customer service in all points of contact is quick, efficient, friendly. All needs are always met with solutions. A pleasure to depend on them. Customer service in all points of contact is quick, efficient, friendly. All needs are always met with solutions. A pleasure to depend on them. More

by mitch.handler Verified Customer Verified Customer

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Purchasing my ALPINA B8 from Pacific BMW Was an amazing experience! Easiest process and most efficient process I’ve experienced when purchasing a BMW. They planned out everything prior to my arrival in th experience! Easiest process and most efficient process I’ve experienced when purchasing a BMW. They planned out everything prior to my arrival in the total time from arrival to departure with a new car was less than an hour. Thank you, everybody! More

by jeremy95 Verified Customer Verified Customer

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This is my 6th BMW purchase experience, and by far the most frustrating. Dealership was not ready at all for the new (Jan 1) upfront Federal Tax Credit program. Very hard to reach salesmen, and poor call most frustrating. Dealership was not ready at all for the new (Jan 1) upfront Federal Tax Credit program. Very hard to reach salesmen, and poor call returns. Car arrived, and smelled like smoke, when promised it was free of any odor. Makes my wife cough to ride in it. Have to leave windows open now. Must pay $300 to have it detailed to hopefully remove odor. Broken driver interior door latch and interior panel. Interior listed as OK in Certification Inspection. Hah! Missing second key. No wheel lock key to change tires. Promised registration arrived late so I had to pay $33 temporary transport fee to drive the car home. A nightmare! Purchased car 1/13/24. No sign yet of second key or wheel key 1/23/24. I should be reimbursed $33 for temporary transit fee and for $300 the detailing necessary to eliminate smoke odor. More

by mtrenor Verified Customer Verified Customer

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The entire team, particularly Rene, was personable, professional, and gave attention details throughout the sales process. professional, and gave attention details throughout the sales process. More

by Fionabreyes Verified Customer Verified Customer

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We had a great experience buying a car from Rene at Pacific BMW. No pressure, showed us everything we were interested in, and negotiated results that resulted in becoming a happy customer. Would defini Pacific BMW. No pressure, showed us everything we were interested in, and negotiated results that resulted in becoming a happy customer. Would definitely recommend! More

by Beylerian Verified Customer Verified Customer

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Very friendly and professional staff. Vahram and Rene made me feel like they have my best interest. Vahram and Rene made me feel like they have my best interest. More

by noonikt Verified Customer Verified Customer

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Patrick, Rene, Lucy, Arsen and Sevak were great help. They were patient, attentive and knowledgeable. Great customer service all around. Patrick Hammer was outstanding and went above and beyond our expec They were patient, attentive and knowledgeable. Great customer service all around. Patrick Hammer was outstanding and went above and beyond our expectations. Thank you, Patrick and everyone at BMW, for the amazing service. More

by Adamyan.Karine Verified Customer Verified Customer

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Pleasant car shopping experience, will continue to use Pacific BMW for future BMW car purchases. Pacific BMW for future BMW car purchases. More

by paul.mamasig Verified Customer Verified Customer

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