Rene Karimyance | Page 4

World class customer service, elite professionalism as their core foundation from the onset of the purchase process through signing all the paperwork and getting behind the wheel of my new car. their core foundation from the onset of the purchase process through signing all the paperwork and getting behind the wheel of my new car. More

by M60Zeus Verified Customer Verified Customer

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excellent service and i m happy off car and good deal thank you so much thank you so much More

by garal53 Verified Customer Verified Customer

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The whole car buying experience went very well. Rene was very pleasant to work with Rene was very pleasant to work with More

by csiggy Verified Customer Verified Customer

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I was met with a very knowledgeable team that made the process very seamless and pleasant. process very seamless and pleasant. More

by nareg.ghazarian Verified Customer Verified Customer

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The whole car buying process ran smoothly and Rene was able to get me in my dream car. Everyone was very helpful and provided great hospitality. Thank you Pacific BMW! able to get me in my dream car. Everyone was very helpful and provided great hospitality. Thank you Pacific BMW! More

by Parker Seitz Verified Customer Verified Customer

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Great experience as always! Great customer service, from the greeters, to sales, to financing, to service! James Kim is very knowledgeable and professional. Amie Gasabyan is the Great customer service, from the greeters, to sales, to financing, to service! James Kim is very knowledgeable and professional. Amie Gasabyan is the best at the Service Department! More

by VARELAJR Verified Customer Verified Customer

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They were just great and beyond helpful! Rene was professional and updated the status of the incoming arrival of car and he was super helpful delivering the car! Rene was professional and updated the status of the incoming arrival of car and he was super helpful delivering the car! More

by jasa4me Verified Customer Verified Customer

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Excellent dealer. Customer service in all points of contact is quick, efficient, friendly. All needs are always met with solutions. A pleasure to depend on them. Customer service in all points of contact is quick, efficient, friendly. All needs are always met with solutions. A pleasure to depend on them. More

by mitch.handler Verified Customer Verified Customer

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Purchasing my ALPINA B8 from Pacific BMW Was an amazing experience! Easiest process and most efficient process I’ve experienced when purchasing a BMW. They planned out everything prior to my arrival in th experience! Easiest process and most efficient process I’ve experienced when purchasing a BMW. They planned out everything prior to my arrival in the total time from arrival to departure with a new car was less than an hour. Thank you, everybody! More

by jeremy95 Verified Customer Verified Customer

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This is my 6th BMW purchase experience, and by far the most frustrating. Dealership was not ready at all for the new (Jan 1) upfront Federal Tax Credit program. Very hard to reach salesmen, and poor call most frustrating. Dealership was not ready at all for the new (Jan 1) upfront Federal Tax Credit program. Very hard to reach salesmen, and poor call returns. Car arrived, and smelled like smoke, when promised it was free of any odor. Makes my wife cough to ride in it. Have to leave windows open now. Must pay $300 to have it detailed to hopefully remove odor. Broken driver interior door latch and interior panel. Interior listed as OK in Certification Inspection. Hah! Missing second key. No wheel lock key to change tires. Promised registration arrived late so I had to pay $33 temporary transport fee to drive the car home. A nightmare! Purchased car 1/13/24. No sign yet of second key or wheel key 1/23/24. I should be reimbursed $33 for temporary transit fee and for $300 the detailing necessary to eliminate smoke odor. More

by mtrenor Verified Customer Verified Customer

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