Renee Knapp | Page 17

Jeff is a good service advisor. Derek is a great tech. He diagnosed my F150 and determined it was a software issue and nothing mechanical was wrong. Derek is a great tech. He diagnosed my F150 and determined it was a software issue and nothing mechanical was wrong. More

by bergerdougj Verified Customer Verified Customer

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Very people friendly and welcoming when first entering the dealership. Service department is very organized. Will say that you need to somewhat know whats wrong with your vehicle if you want it to be fixe the dealership. Service department is very organized. Will say that you need to somewhat know whats wrong with your vehicle if you want it to be fixed properly the first time. More

by tim.paplow Verified Customer Verified Customer

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Very very good . .Fast and great had a wonderful time. I do get tired of typing, .Fast and great had a wonderful time. I do get tired of typing, More

by johnpederson1 Verified Customer Verified Customer

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Not happy. Last fall I had a problem with Renee with my Explorer. Because of that I asked not to have her anymore. Everytime I have been in since then I get Last fall I had a problem with Renee with my Explorer. Because of that I asked not to have her anymore. Everytime I have been in since then I get Renee. Last week I called to get a recall done on our 2021 PU that we also bought at Molsteads and was told they would have to put it on the dino, then make an appt. and I was told it would be 2 1/2 weeks to get my car serviced. I took the PU elsewhere and they fixed the problem and also fixed 2 other recalls we have had for 6 months. Bought 2 vehicles here and probably won't anymore. Not happy with Renee and not happy that I have asked not to have her on my vehicles. Also should have had the recalls done many months ago. No one called us about them or seemed to care. More

by mharperb2 Verified Customer Verified Customer

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Renee has always treated me like family. Always full of smiles and goes above and beyond to help me. Definitely an old soul for customer treatment. Always full of smiles and goes above and beyond to help me. Definitely an old soul for customer treatment. More

by lokiluckydj Verified Customer Verified Customer

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It has good customer service. They do a great job. This us my 2nd survey They do a great job. This us my 2nd survey More

by klmulder55 Verified Customer Verified Customer

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Awesome staff, always friendly and willing to help. Willing to take care of anything needed Willing to take care of anything needed More

by lokiluckydj Verified Customer Verified Customer

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No issue with the appointment. Service was done on time and very competently. Thank you. Service was done on time and very competently. Thank you. More

by gjlunde Verified Customer Verified Customer

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Derek is a rockstar. He diagnosed the problem with my 2019 F150 and fixed it by putting software on it. Very pleased He diagnosed the problem with my 2019 F150 and fixed it by putting software on it. Very pleased More

by bergerdougj Verified Customer Verified Customer

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Considerate employee and very courteous great service waiting area service rep was very knowledgeable courteous and friendly waiting area service rep was very knowledgeable courteous and friendly More

by elcajthaml Verified Customer Verified Customer

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