Renee Saenz
Renee Saenz at Classic Chevrolet Sugar Land

Renee Saenz

Sales Manager

Classic Chevrolet Sugar Land

13115 Southwest Fwy
Sugar Land, TX 77478

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4.7
47 Reviews
4.7

47 Reviews

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47 Reviews of Renee Saenz

February 24, 2026

Dealership Rating
Employee Rating

Car has gone in three times for same issue and mi service advisor keeps lying saying issue is either fixed or cannot be replicated but when I get the car back issue is present. More

by docabdullah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 13, 2026

Dealership Rating
Employee Rating

Great dealership with staff that care about your needs. A great range of vehicles. Aftersales service department is great too. More

by ben_schumacher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Rizzo

Feb 19, 2026

Classic Chevrolet Sugar Land responded

Thank you for the wonderful feedback! We’re so glad to hear our team made you feel supported and that you’re happy with both our vehicle selection and aftersales service. We truly appreciate your business and look forward to assisting you again in the future!

February 12, 2026

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Employee Rating

perfect experience! had no issues! seller teal helpfull and help with everthing! hands down best dealership More

by agapitowendy28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 15, 2026

Classic Chevrolet Sugar Land responded

Thank you so much for your kind words! We’re thrilled to hear you had a perfect experience. We truly appreciate your support and look forward to serving you again in the future!

February 11, 2026

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Employee Rating

From start to finish the entire team was great! Not pushy, very attentive, and answered all my questions and concerns! More

by redmust03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nader El-Halou

Feb 15, 2026

Classic Chevrolet Sugar Land responded

Thank you for your wonderful feedback! We’re so glad to hear our team provided an attentive, no-pressure experience and addressed all your questions and concerns. We truly appreciate your support and look forward to assisting you again in the future!

January 12, 2026

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Employee Rating

I purchased a truck on a Saturday and left town a few days later to go on a hunting trip 600 miles away. The truck started acting up and became unsafe. They had another brand new one delivered to the hun More

by scott.monte83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Chavez , John at Classic Chevy Sugarland

Jan 15, 2026

Classic Chevrolet Sugar Land responded

Thank you for sharing your experience, Scott. We’re glad we could resolve the issue quickly and get a new truck to you so your trip wasn’t interrupted. We truly appreciate your business and your trust!

December 29, 2025

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Employee Rating

Amazing experience! Awesome customer service! They go above and behong to make it happen! Deff comming back! More

by Karime G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2025

Classic Chevrolet Sugar Land responded

Thank you for the great review, Karime! We’re thrilled to hear you had an amazing experience and that our team went above and beyond for you. We truly appreciate your support and look forward to welcoming you back!

December 18, 2025

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Employee Rating

They did a really great job of listening to what I wanted and needed and then gave me some great options that were good fits for me. They also worked hard to get me the deal I wanted. Thank you for everythin More

by kennethcsmith83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marvin Bridgewater

Dec 22, 2025

Classic Chevrolet Sugar Land responded

Thank you so much for your kind words! We’re thrilled to hear that our team listened to your needs, presented great options, and worked hard to get you the deal you wanted. Your satisfaction means a lot to us, and we truly appreciate your trust. Enjoy your vehicle—we couldn’t be happier for you!

October 16, 2025

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Employee Rating

excellent service and attention, they help me a lot with everything, thank you so much. More

by consuelowhite95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 19, 2025

Classic Chevrolet Sugar Land responded

Thank you so much! We’re really glad we could help and that you had an excellent experience with us!

October 13, 2025

Dealership Rating
Employee Rating

The youth course side is terrible. We bought a 2023 blazer LT two weeks ago and they gave us two key fobs with the vehicle. We found when we got home that one of the key fobs didn’t wo More

by fishnfrfun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 17, 2025

Classic Chevrolet Sugar Land responded

We sincerely apologize for the frustration you’ve experienced. This is certainly not the level of service we strive to provide. We want to make this right and get you the correct, working key fob as quickly as possible. Please contact veronica Busby directly at (281)263-1332 or vbusby@classicofhouston.comand reference this message so we can resolve the issue immediately. Thank you for your patience, and we appreciate the opportunity to correct this situation.

October 07, 2025

Dealership Rating
Employee Rating

Very good verynice and Very eficiente tanks and new so nice and like too macho good vay More

by bartologil391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Classic Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

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