Renee Saenz
Renee Saenz at Classic Chevrolet Sugar Land

Renee Saenz

Sales Manager

Classic Chevrolet Sugar Land

13115 Southwest Fwy
Sugar Land, TX 77478

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4.7
44 Reviews
4.7

44 Reviews

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44 Reviews of Renee Saenz

January 12, 2026

Dealership Rating
Employee Rating

I purchased a truck on a Saturday and left town a few days later to go on a hunting trip 600 miles away. The truck started acting up and became unsafe. They had another brand new one delivered to the hun More

by scott.monte83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Chavez , John at Classic Chevy Sugarland

Jan 15, 2026

Classic Chevrolet Sugar Land responded

Thank you for sharing your experience, Scott. We’re glad we could resolve the issue quickly and get a new truck to you so your trip wasn’t interrupted. We truly appreciate your business and your trust!

January 06, 2026

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Employee Rating

Yall take to long for basic xxx xxxx and it some xxxxxxxx xxx customer service More

by adonnnn64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 29, 2025

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Amazing experience! Awesome customer service! They go above and behong to make it happen! Deff comming back! More

by Karime G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2025

Classic Chevrolet Sugar Land responded

Thank you for the great review, Karime! We’re thrilled to hear you had an amazing experience and that our team went above and beyond for you. We truly appreciate your support and look forward to welcoming you back!

December 18, 2025

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Employee Rating

They did a really great job of listening to what I wanted and needed and then gave me some great options that were good fits for me. They also worked hard to get me the deal I wanted. Thank you for everythin More

by kennethcsmith83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marvin Bridgewater

Dec 22, 2025

Classic Chevrolet Sugar Land responded

Thank you so much for your kind words! We’re thrilled to hear that our team listened to your needs, presented great options, and worked hard to get you the deal you wanted. Your satisfaction means a lot to us, and we truly appreciate your trust. Enjoy your vehicle—we couldn’t be happier for you!

October 16, 2025

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Employee Rating

excellent service and attention, they help me a lot with everything, thank you so much. More

by consuelowhite95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 19, 2025

Classic Chevrolet Sugar Land responded

Thank you so much! We’re really glad we could help and that you had an excellent experience with us!

October 13, 2025

Dealership Rating
Employee Rating

The youth course side is terrible. We bought a 2023 blazer LT two weeks ago and they gave us two key fobs with the vehicle. We found when we got home that one of the key fobs didn’t wo More

by fishnfrfun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 17, 2025

Classic Chevrolet Sugar Land responded

We sincerely apologize for the frustration you’ve experienced. This is certainly not the level of service we strive to provide. We want to make this right and get you the correct, working key fob as quickly as possible. Please contact veronica Busby directly at (281)263-1332 or vbusby@classicofhouston.comand reference this message so we can resolve the issue immediately. Thank you for your patience, and we appreciate the opportunity to correct this situation.

October 07, 2025

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Employee Rating

Very good verynice and Very eficiente tanks and new so nice and like too macho good vay More

by bartologil391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Classic Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

September 17, 2025

Dealership Rating
Employee Rating

Irma Velasquez is my service dept. person. She is a great person and helps me when I need my Truck Serviced. She should be in Management because she takes care of the Customers and tre More

by Blueman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2025

Classic Chevrolet Sugar Land responded

Thank you for the wonderful feedback! We’re so glad Irma takes such great care of you—she truly goes above and beyond for our customers. We’ll be sure to share your kind words with her and the team! 🙌🚗

September 15, 2025

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Employee Rating

Throughout the transaction I was informed every step of the way. Very clean building. Great job! More

by sclove4.sc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Sermano

Sep 20, 2025

Classic Chevrolet Sugar Land responded

Thank you! We’re glad you felt informed throughout your visit and enjoyed our clean facility. We appreciate the kind words! 🙌🚗

August 20, 2025

Dealership Rating
Employee Rating

Great experience with Eric! He was friendly, honest, and made the process easy. Highly recommend to my family and friends!! More

by clarampuga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Gomez , Adan in Finance! ⭐️⭐️⭐️⭐️⭐️

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