Reputation Management

A little bit of a wait but, Omar was polite and a real nice guy and I got to eat bagels and coffee and watch TV in the lounge so all good. Services were performed nicely. nice guy and I got to eat bagels and coffee and watch TV in the lounge so all good. Services were performed nicely. More

by golddentalny Verified Customer Verified Customer

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Roger Pauletta, Joe (manager) & Orlando Service Manager are fabulous!! I could go to a dealership 15 minutes away. BUT instead I drive 1-1/2 hours to go to MB of Orange County. Their Personnel and service are fabulous!! I could go to a dealership 15 minutes away. BUT instead I drive 1-1/2 hours to go to MB of Orange County. Their Personnel and service dept. can't be beat. Everyone is so friendly, professional & knowledgeable about all things Mercedes ha to offer They should be rewarded! More

by EMMA17 Verified Customer Verified Customer

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Very accommodating, I was offered same day drop off service. Fast turnaround of 3 days. Overall great experience! service. Fast turnaround of 3 days. Overall great experience! More

by nissar Verified Customer Verified Customer

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Always come Back here because if the prestine customer service. From sales-service. Staff is amazing. nick is your guy: Very personable and knowledgeable. NOT PUSHY at all. nick is awesome. service. From sales-service. Staff is amazing. nick is your guy: Very personable and knowledgeable. NOT PUSHY at all. nick is awesome. More

by DONNA.MARTINEZ Verified Customer Verified Customer

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The dealership did an amazing job of taking care of of a prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much More

by hinch15_77 Verified Customer Verified Customer

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Excellent service, friendly and very accommodating. The service team provided constant updates as to the status of the work being done. The service team provided constant updates as to the status of the work being done. More

by JAMESARANDAZZO Verified Customer Verified Customer

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Victor was amazing! He explained every detail of our brand new 2025 GLE350. From every accessory to package to buttons, Victor was very kind and generous in helping us p He explained every detail of our brand new 2025 GLE350. From every accessory to package to buttons, Victor was very kind and generous in helping us pick what options to include in our order. The process was very smooth and he even surprised us with a post Christmas Day call that our car had arrived 2 months early! Even the pricing was well explained and I by far wish that every person who needs a new or used car to go over to Mercedes Benz Orange County and ask for Victor. He is the greatest and so sweet! As for other employees, a special thank you to Eric Mafkovsky who assisted in trying to locate other GLEs in the area before us ordering one. A special thank you to Tom in the finance department for being very kind during the paperwork. And lastly a special thank you to Emari Davis who is also very sweet and knowledgeable on the mechanics of the GLE350. Victor deserves a 10/10 and Mercedes Benz Orange County does as well! More

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My review of this play is they are terrible. I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I explained that where I live to this place was over 50 miles and I went over the miles driving to them. They still wouldn’t honor it. So I paid for and have been paying for a pre paid maintenance package for nothing. Bunch of crooks. More

by JAMESBLACKJAG Verified Customer Verified Customer

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I had the pleasure of working with Victor Parra Vazquez and I can’t say enough about him! Thank you for helping me out into getting my dream car and making the process very easy and quick and most importan and I can’t say enough about him! Thank you for helping me out into getting my dream car and making the process very easy and quick and most importantly thanks for staying after hours for my deal! I had a fantastic experience and I would recommend you to anyone in the market looking for a car! More

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My experience with this dealership was a transparent and fair transaction. Professional and friendly service. fair transaction. Professional and friendly service. More

by FMINOTT Verified Customer Verified Customer

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