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Rex Franks
Rex Franks at Ed Morse Chevy GMC North

Rex Franks | Page 11

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

Contact Me
4.7
199 Reviews

Dealership Experience

42 yrs, 1 mo

Industry Experience

42 yrs, 1 mo

Specialties & Trainings

gm training

4.7

199 Reviews

Write a Review

199 Reviews of Rex Franks

March 28, 2024

Dealership Rating
Employee Rating

Rex Frank's is always professional and polite. They should be very happy to have him More

by BDM605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 30, 2024

Ed Morse Chevy GMC North responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC North Team

March 14, 2024

Dealership Rating
Employee Rating

Very helpful gentlemen that work out there. Helped me get just what i wanted with no hassle and in a time efficient way. More

by kelli.clement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Whitley

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Mar 15, 2024

Ed Morse Chevy GMC North responded

Thank you for leaving us this great review, Kelli! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

March 09, 2024

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Employee Rating

Very helpful with something that we thought was going to be difficult to find, and the found another issue and quickly fixed both. More

by mgarzee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Deb Assenmacher, Thomas Luther, Boris Cvijetic , Brandi Benyo, Calieb McKenzie, Casey Smith, Steven Whitley

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Mar 12, 2024

Ed Morse Chevy GMC North responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Ed Morse Chevrolet GMC DeWitt's Service Department. Sincerely, The Ed Morse Chevy Buick GMC North Team

March 09, 2024

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Employee Rating

I love that the dealership picks up my car at my home and takes it to Dewitt for maintenance. More

by HAPPYINIA
Recommend Dealer
Yes
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Mar 11, 2024

Ed Morse Chevy GMC North responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC North Team

March 08, 2024

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Employee Rating

Very kind and efficient explained what they were doing. I would recommend this place to anyone I know More

by DRUNGE1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deb Assenmacher , Kyle

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Mar 11, 2024

Ed Morse Chevy GMC North responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

March 01, 2024

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Employee Rating

Very professional, great dealership,everyone very friendly , would recommend them to my friends. Give them 5 stars! More

by MJGENTRY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Thomas Luther

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Mar 01, 2024

Ed Morse Chevy GMC North responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

February 20, 2024

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Employee Rating

The service was prompt. I was kept informed along the way, so I knew when my car would be ready. They took the time to explain my bill. They looked for rebates and ways I More

by RBAKBENEDIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo

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Feb 22, 2024

Ed Morse Chevy GMC North responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The Ed Morse Chevy Buick GMC North Team

February 10, 2024

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Employee Rating

Great service department, got my service done in a timely fashion, and 1 of the best service lounges while waiting for vehicle to be done More

by BUDNHRAFAN63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2024

Ed Morse Chevy GMC North responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

February 02, 2024

Dealership Rating
Employee Rating

Awesome experience, quick and very professional. Service staff stayed in constant contact and walked me through all repairs. Service advisor who handled my vehicle was amazing and very knowledgeable More

by QT39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo

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Feb 02, 2024

Ed Morse Chevy GMC North responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 30, 2024

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Employee Rating

Overall great experience! Ryan was very helpful and communicated clearly and quickly! He got my vehicle in the same day I called. Couldn't be happier with my service! More

by CONOR0222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Boris Cvijetic , Brandi Benyo, Casey Smith, Ryan Shadden

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Feb 01, 2024

Ed Morse Chevy GMC North responded

Thank you for taking the time to write this review. We are pleased to hear that Ryan was able to provide an efficient and overall positive experience. Sincerely, The Ed Morse Chevy Buick GMC North Team

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