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Rexx Graham
Rexx Graham at Beck Ford

Rexx Graham | Page 4

Sales Associate

Beck Ford

420 Palm Ave
Palatka, FL 32177

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4.8
145 Reviews
4.8

145 Reviews

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145 Reviews of Rexx Graham

September 24, 2025

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Employee Rating

After quoting out OEM parts and labor Beck's over-padded repair estimate in a big way! Will never go back again. More

by kleenexbox1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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Sep 25, 2025

Beck Ford responded

We're sorry to hear you felt our repair estimate wasn’t fair. We always strive to provide transparent quotes using OEM parts and skilled labor, but we understand how frustrating it can feel if expectations don’t align. We’d appreciate the chance to go over the details of your estimate with you to ensure there weren’t any miscommunications and to explain how we arrived at the costs. Please feel free to reach out to us directly at (386) 328-8881 so we can address your concerns. — The Beck Ford Team

September 19, 2025

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Employee Rating

Very nice and curious person he let us know what was needed for our vehicle had it fixed next few days. Thank you. More

by PENIELCHURCH57
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 19, 2025

Beck Ford responded

Thank you for your kind words! We’re so glad to hear that Rexx took the time to explain what was needed and made sure your vehicle was fixed quickly. We truly appreciate your trust and look forward to serving you again in the future!

August 27, 2025

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Employee Rating

Service got my recall done faster than I expected with no problems or problems. My service writer kept me updated the entire time I was there. More

by d.w.revette
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 02, 2025

Beck Ford responded

Thank you for sharing your experience! We’re glad to hear your recall service was completed so quickly and that your service advisor kept you updated throughout the process. We appreciate your kind words and look forward to serving you again!

August 26, 2025

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Employee Rating

They done what was right and fixed my truck. So impressed with the guys who worked on my truck More

by fergusonrv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks, Mark Roser, Mike Harrison

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Aug 26, 2025

Beck Ford responded

“Thanks for the kind words! We’re glad our team was able to complete your repair. We appreciate your trust in Beck and look forward to seeing you again!”

August 22, 2025

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Employee Rating

Did a excellent job thank you love the car and is really affordable would highly recommend More

by MDUNN352386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Price, Jeremy Ricks, Mark Roser, Joe Breedlove, Mike Harrison

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Aug 25, 2025

Beck Ford responded

Thank you for your kind words! We’re so glad to hear you love your new car and found it to be a great value. We truly appreciate your recommendation and look forward to serving you again in the future!

August 20, 2025

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Employee Rating

Service department is working to resolve an issue with my truck. They even gave me a loaner so I could return to work. Highly recommend their service. More

by ROBRO140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks, Mark Roser, Mike Harrison

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Aug 25, 2025

Beck Ford responded

Thank you for sharing your feedback! We’re glad our Service Department was able to provide you with a loaner and keep you on the road while we work on your truck. We appreciate your recommendation and look forward to seeing this repair through to completion for you!

August 06, 2025

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Employee Rating

Great service. Highly recommend for any routine service and maintenance. Team is great to work with. More

by dje6381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks, Mark Roser, Mike Harrison

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Aug 11, 2025

Beck Ford responded

Thanks for the 5-star review! We'll be sure to share your comments with our Ford team.

August 04, 2025

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Employee Rating

Dealership was able to resolve issues with my truck in a timely manner. Provided a nice loaner during the repairs. More

by petelamoreaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks, Mark Roser, Mike Harrison

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Aug 05, 2025

Beck Ford responded

Thank you for your review! We're glad we could resolve the issues with your truck quickly and that the loaner helped make things more convenient for you. We appreciate your business and look forward to serving you again!

July 28, 2025

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Employee Rating

They ran like a well oiled machine. Top notch service. Jeremy at the service desk went the extra mile to make sure all of my requests were taken care of. More

by driswall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks

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Jul 28, 2025

Beck Ford responded

Thank you for the fantastic review! We're thrilled to hear that everything ran smoothly and that Jeremy went the extra mile to take care of your needs. We'll be sure to pass along your kind words to him and the team. We appreciate your business and look forward to serving you again!

July 26, 2025

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Employee Rating

Had my 2020 Escape in for a recall of a door issue and had my 40k maintenance done. Everyone was very courteous , waiting room was comfortable (no tea for the Keurig though), and the courtesy van and driv More

by CAROLSFOIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2025

Beck Ford responded

Thank you for taking the time to share your experience! We're glad to hear everything went smoothly with your recall and maintenance visit. It's great to know our team, waiting area, and courtesy van all made a positive impression. We'll take note of the Keurig tea situation—thanks for the heads-up! We appreciate your business and hope to see you again next time.

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