Rexx Graham | Page 3

Excellent customer service in a timely fashion. Tech did a great job and was very friendly. You feel like you are the most important person when they talk with you. Tech did a great job and was very friendly. You feel like you are the most important person when they talk with you. More

by LWAYNEMCCLAIN Verified Customer Verified Customer

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Rexx is great. He communicated well. I am very, very, very, very, very, very pleased He communicated well. I am very, very, very, very, very, very pleased More

by doug6616 Verified Customer Verified Customer

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I have driven and maintained over 20 different automobiles in three different continents over the last 60 years. In all that experience I have never been treated so badly as I was by the key man automobiles in three different continents over the last 60 years. In all that experience I have never been treated so badly as I was by the key managers of Beck Ford. The Service Mgr (Mark) was the only person that demonstrated any effort about trying to maintain some form of customer satisfaction. When I tried to pick up my truck I was invited into the Sale Mgrs office I introduced myself and asked to pick up my truck. The Sales Mgr literly threw my out of the office which was not a nice way to treat a customer. Most of the issues I observed were caused my a total lack of communication within the various departments. I will not return to Beck primalily because of the way the Sales Mgr treated me. I have been a Total Quality Consultant for 30 years and if I was the President of Beck I would Fire that Sales Mgr. Treating any customer the way he did is not only stupid it is totally unacceptable. More

by BOBPEPPLE Verified Customer Verified Customer

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Quick Lane provided excellent customer care and performed very well in changing my oil and rotating the tires! very well in changing my oil and rotating the tires! More

by mdlitten Verified Customer Verified Customer

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Love this place. They got great people there ,very friendly ,respectful. Im definitely going back and would recommend to other ppl to. They got great people there ,very friendly ,respectful. Im definitely going back and would recommend to other ppl to. More

by Angel maury Verified Customer Verified Customer

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It was easy to schedule. They were efficient and took care of all our needs. They were efficient and took care of all our needs. More

by CSMLINEBERGER Verified Customer Verified Customer

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Great service! I'm always happy with quality of work. Thanks again for your support. I'm always happy with quality of work. Thanks again for your support. More

by WSALISBURY78 Verified Customer Verified Customer

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Excellent service everyone very! ! Helpful! 5 star to the staff experience! Service manger was the best! ! Helpful! 5 star to the staff experience! Service manger was the best! More

by LINDABENZ Verified Customer Verified Customer

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Beck Ford is the only Dealership that I will do business with. The customer service is the best. with. The customer service is the best. More

by danrodriguezlawncare Verified Customer Verified Customer

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After quoting out OEM parts and labor Beck's over-padded repair estimate in a big way! Will never go back again. repair estimate in a big way! Will never go back again. More

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