Rexx Graham | Page 3

Service man was very polite. Job was done in a timely manner. Would have been nice to have more comfortable seating in a waiting area. Job was done in a timely manner. Would have been nice to have more comfortable seating in a waiting area. More

by BIGGYBOYFL Verified Customer Verified Customer

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I think that were great . that really got me what I needed and very helpful..thank you Beck..I would recommend them to anyone else I am very happy with all that did for me. that really got me what I needed and very helpful..thank you Beck..I would recommend them to anyone else I am very happy with all that did for me. More

by carolyngoree686 Verified Customer Verified Customer

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Great service and support for my F-150, pricing is reasonable as well as quotes for future work to be completed. reasonable as well as quotes for future work to be completed. More

by DIVEMASTER99 Verified Customer Verified Customer

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Great service and staff! I have used them for years and never had a problem! I have used them for years and never had a problem! More

by mlb449 Verified Customer Verified Customer

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Replaced car engine and provided courtesy vehicle and kept us updated on progress. Service Manager was helpful. kept us updated on progress. Service Manager was helpful. More

by tonyparish123 Verified Customer Verified Customer

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I have experienced consistent service each time I have been to Beck Ford in Palatka been to Beck Ford in Palatka More

by Argent Verified Customer Verified Customer

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Beck Ford is the Best. Highly recommend for any of your sales or service needs. Highly recommend for any of your sales or service needs. More

by boyd79059 Verified Customer Verified Customer

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Excellent customer service in a timely fashion. Tech did a great job and was very friendly. You feel like you are the most important person when they talk with you. Tech did a great job and was very friendly. You feel like you are the most important person when they talk with you. More

by LWAYNEMCCLAIN Verified Customer Verified Customer

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Rexx is great. He communicated well. I am very, very, very, very, very, very pleased He communicated well. I am very, very, very, very, very, very pleased More

by doug6616 Verified Customer Verified Customer

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I have driven and maintained over 20 different automobiles in three different continents over the last 60 years. In all that experience I have never been treated so badly as I was by the key man automobiles in three different continents over the last 60 years. In all that experience I have never been treated so badly as I was by the key managers of Beck Ford. The Service Mgr (Mark) was the only person that demonstrated any effort about trying to maintain some form of customer satisfaction. When I tried to pick up my truck I was invited into the Sale Mgrs office I introduced myself and asked to pick up my truck. The Sales Mgr literly threw my out of the office which was not a nice way to treat a customer. Most of the issues I observed were caused my a total lack of communication within the various departments. I will not return to Beck primalily because of the way the Sales Mgr treated me. I have been a Total Quality Consultant for 30 years and if I was the President of Beck I would Fire that Sales Mgr. Treating any customer the way he did is not only stupid it is totally unacceptable. More

by BOBPEPPLE Verified Customer Verified Customer

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