Reza Etemad | Page 5

EVERYONE from sales to finance to customer service to serving my vehicle has been courteous and efficient. They treat you like part of their family. I love my new beautiful 2023 GLA SUV. serving my vehicle has been courteous and efficient. They treat you like part of their family. I love my new beautiful 2023 GLA SUV. More

Report | Print

Bernie Mendez of this dealership was the BEST person I have ever dealt with in a auto purchase, in my life! He was kind, patient while I kept deciding if I wanted to move forward with this purchase, accom have ever dealt with in a auto purchase, in my life! He was kind, patient while I kept deciding if I wanted to move forward with this purchase, accommodating, He went over and above in this deal. He even met me halfway to deliver my car as I live 2 hours away from this dealership. I must give the same review to the credit/finance dept and its team, they kept adjusting to my requests. This dealership is truly phenomenal in business. I now consider Bernie a friend and will happily buy from them in the future. ES J T, Palm Springs CA More

Report | Print

Very professional and flawless sales process. I have dealt with many dealerships, but MB of Laguna Hills go much further in servicing their clients. Fred Fardoost I have dealt with many dealerships, but MB of Laguna Hills go much further in servicing their clients. Fred Fardoost More

Report | Print

Cory was great to work with throughout the purchasing process. First online via text and email then in person. process. First online via text and email then in person. More

Report | Print

Excellent service with professionals of a high caliber. Devin Rhoades provided exceptional assistance and advice. Thank you. Devin Rhoades provided exceptional assistance and advice. Thank you. More

Report | Print

I have acquired 4 cars from this dealer over the last 15 years. I have received excellent service from every department. My salesperson, Ali Hashemi, made my recent transaction effortless and helped me get years. I have received excellent service from every department. My salesperson, Ali Hashemi, made my recent transaction effortless and helped me get the car I wanted. The service department is excellent. I received a phone call from the dealership just a few days ago because they showed a missed call from me and wanted to know if there was something I needed help with. Everyone in this dealership prides themselves in service and it shows. Free car washes are a great perk! Thank you MBLN. More

Report | Print

I had been looking to purchase a new vehicle for some time and visited a few dealerships, mostly with disappointing experiences. I decided I wanted to purchase a Mercedes. I first went to Fletcher Jon time and visited a few dealerships, mostly with disappointing experiences. I decided I wanted to purchase a Mercedes. I first went to Fletcher Jones Mercedes in Newport since its closer to my home, please do not bother going there. They claim to be the number one MB dealership in the country in sales, which they probably are. But they get a zero out of 10 for customer service. Apparently not everyone is treated the same there. After my very disappointing visit and test drive, I immediately called Mercedes-Benz of Laguna Niguel and drove down there the same day. I met sales extraordinaire Gerhard Jurinek who gave us a 5 star experience. He and the entire sales team made me feel so welcome and at ease. This was my first time purchasing a car on my own and I was very nervous. There was no pressure, no games. It was all professionalism and kindness. Thank you Gerhard and the entire Mercedes-Benz of Laguna Niguel team for making this experience so great for me. You will definitely get my referrals! More

Report | Print

Bought my first ever Mercedes from this dealership. Eric Varela and David Abrams were a pleasure to work with. They treat you with the utmost respect and dont haggle like 99% of other dealerships. Very Eric Varela and David Abrams were a pleasure to work with. They treat you with the utmost respect and dont haggle like 99% of other dealerships. Very smooth experience. Definitely going back for my next car. More

Report | Print

The sold me a lemon car and they new the car engine was not good. And told they couldn’t help me at all. They were rude and I would never recommend or buy a car from them again!! not good. And told they couldn’t help me at all. They were rude and I would never recommend or buy a car from them again!! More

Report | Print

Excellent and seamless service in purchasing my new vehicle. Amir is sales was polite, engaging and professional. vehicle. Amir is sales was polite, engaging and professional. More

Report | Print